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  3. Frequent Backup errors

Frequent Backup errors

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backups
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  • M Offline
    M Offline
    mic-testing-123
    wrote on last edited by girish
    #1

    Hello!

    I regularly( at least 5 to 7 times a week) get errors in the scheduled backups. Some apps mostly get stuck. Some time last week backup started around 4am and when I was trying to install an app at 8am, I found out that the backup task did not allow the new app to be installed. After restarting it got installed though.

    I emailed support@cloudron.io three days back and got a ticket # [19827]. But did not get anything after that.

    Can you please help me with this?
    Thank you!

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    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @mic-testing-123 We have replied from there asking for more info. (specifically the backup backend and the backup logs).

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