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  3. High CPU Usage by www-data php -f app/code/cron.php after Cloudron Migration

High CPU Usage by www-data php -f app/code/cron.php after Cloudron Migration

Scheduled Pinned Locked Moved Nextcloud
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  • girishG Do not disturb
    girishG Do not disturb
    girish
    Staff
    wrote on last edited by
    #5

    The log file of nextcloud is at /run/nextcloud/nextcloud.log inside the container . Maybe there is also some errors in the Admin view of nextcloud itself (I think it's under system or something)

    archosA 1 Reply Last reply
    0
    • girishG girish

      The log file of nextcloud is at /run/nextcloud/nextcloud.log inside the container . Maybe there is also some errors in the Admin view of nextcloud itself (I think it's under system or something)

      archosA Online
      archosA Online
      archos
      wrote on last edited by
      #6

      @girish
      In the /run/nextcloud/nextcloud.log file, I found the following entries:

      "reqId":"gOoHxX7NY8BTxEzZ5VyM","level":3,"time":"2024-05-30T18:34:31+00:00","remoteAddr":"172.18.0.1","user":"--","app":"PHP","method":"GET","url":"/index.php/login","message":"Optional parameter $userId dec>
      {"reqId":"N8nYMVeRlzkdKH7QYp4a","level":3,"time":"2024-05-30T18:59:34+00:00","remoteAddr":"31.220.75.8","user":"--","app":"no app in context","method":"GET","url":"/index.php/apps/files/api/v1/thumbnail/256/2>
      {"reqId":"aMRHN0Pc346zRht23UE2","level":3,"time":"2024-05-30T18:59:34+00:00","remoteAddr":"31.220.75.8","user":"--","app":"no app in context","method":"GET","url":"/index.php/apps/files/api/v1/thumbnail/256/2>
      {"reqId":"XPD5Qv09LbyZDHo54rSj","level":3,"time":"2024-05-30T18:59:35+00:00","remoteAddr":"31.220.75.8","user":"--","app":"core","method":"GET","url":"/index.php/apps/files/api/v1/thumbnail/256/256/Nextcloud%>
      {"reqId":"KETPR0CXBY6eDIdQVGLA","level":3,"time":"2024-05-30T18:59:35+00:00","remoteAddr":"31.220.75.8","user":"--","app":"core","method":"GET","url":"/index.php/apps/files/api/v1/thumbnail/256/256/Readme.md">
      {"reqId":"xnJGRyXLgykGvlEUSePr","level":3,"time":"2024-05-30T19:06:43+00:00","remoteAddr":"31.220.75.8","user":"--","app":"no app in context","method":"GET","url":"/index.php/apps/files/api/v1/thumbnail/256/2>
      {"reqId":"oZvewwEmJALYOMXtMamf","level":3,"time":"2024-05-30T19:06:51+00:00","remoteAddr":"31.220.75.8","user":"--","app":"no app in context","method":"GET","url":"/index.php/apps/files/api/v1/thumbnail/256/2>
      {"reqId":"F4WyT2QAbT36igHAnyLN","level":3,"time":"2024-05-30T19:07:04+00:00","remoteAddr":"31.220.75.8","user":"--","app":"no app in context","method":"PROPFIND","url":"/remote.php/dav/files/zde/Insta>
      {"reqId":"4tzlclGhXjdZoeGR0GXI","level":3,"time":"2024-05-30T19:07:06+00:00","remoteAddr":"31.220.75.8","user":"--","app":"no app in context","method":"GET","url":"/index.php/apps/files/api/v1/thumbnail/256/2>
      {"reqId":"bS32DtpCm5SALP4Y3h8m","level":3,"time":"2024-05-30T19:07:16+00:00","remoteAddr":"31.220.75.8","user":"--","app":"no app in context","method":"GET","url":"/index.php/apps/files/api/v1/thumbnail/256/2>
      {"reqId":"WFNbvM7iKNtSnHyzSmyY","level":3,"time":"2024-05-30T19:07:26+00:00","remoteAddr":"31.220.75.8","user":"--","app":"no app in context","method":"PROPFIND","url":"/remote.php/dav/files/zdenekkreml/Insta>
      {"reqId":"KPWPjkSen6S7zdDLMptF","level":3,"time":"2024-05-30T19:07:28+00:00","remoteAddr":"31.220.75.8","user":"--","app":"no app in context","method":"GET","url":"/index.php/apps/files/api/v1/thumbnail/256/2>
      {"reqId":"IvKkTVH8cBrrlrAJLWM7","level":3,"time":"2024-05-30T19:07:35+00:00","remoteAddr":"31.220.75.8","user":"--","app":"no app in context","method":"PROPFIND","url":"/remote.php/dav/files/zdenekkreml/Insta>
      {"reqId":"457bZ1rwsPlbOiQ924LS","level":3,"time":"2024-05-30T19:07:37+00:00","remoteAddr":"31.220.75.8","user":"--","app":"no app in context","method":"GET","url":"/index.php/apps/files/api/v1/thumbnail/256/2>
      {"reqId":"sLUTrOfVwp6Kb4qHNaFc","level":3,"time":"2024-05-30T19:07:45+00:00","remoteAddr":"31.220.75.8","user":"--","app":"no app in context","method":"GET","url":"/status.php","message":"Could not decrypt or>
      {"reqId":"jGL241edGUMd5RIWufU1","level":3,"time":"2024-05-30T19:09:00+00:00","remoteAddr":"31.220.75.8","user":"--","app":"no app in context","method":"GET","url":"/index.php/apps/files/api/v1/thumbnail/256/2>
      {"reqId":"DfwchaHbbQaANW1nVxjo","level":3,"time":"2024-05-30T19:09:13+00:00","remoteAddr":"31.220.75.8","user":"--","app":"no app in context","method":"GET","url":"/index.php/apps/files/api/v1/thumbnail/256/2>
      {"reqId":"hv0MtsGWldKlWlZ32JNj","level":3,"time":"2024-05-30T19:13:59+00:00","remoteAddr":"31.220.75.8","user":"--","app":"no app in context","method":"GET","url":"/index.php/apps/files/api/v1/thumbnail/256/2>
      {"reqId":"MdJX3M7UFfjthQWN5GPz","level":3,"time":"2024-05-30T19:14:00+00:00","remoteAddr":"31.220.75.8","user":"--","app":"no app in context","method":"GET","url":"/status.php","message":"Could not decrypt or>
      {"reqId":"EVGReqYQcc4wKsK4Z8HR","level":3,"time":"2024-05-31T01:00:33+00:00","remoteAddr":"","user":"--","app":"suspicious_login","method":"","url":"--","message":"Caught unknown error during IPv4 background >
      {"reqId":"FAijjY3308XoKUhQcvTR","level":3,"time":"2024-05-31T05:58:31+00:00","remoteAddr":"172.18.0.1","user":"--","app":"PHP","method":"GET","url":"/index.php/login","message":"Optional parameter $userId dec>
      {"reqId":"pY0CXxAiqyXn6nIh9lVH","level":3,"time":"2024-05-31T06:05:12+00:00","remoteAddr":"31.220.75.8","user":"zdenekkreml","app":"jsresourceloader","method":"GET","url":"/settings/user/sync-clients","messag>
      {"reqId":"OG6CHHlWo1Rb2JbidYn2","level":3,"time":"2024-05-31T06:06:46+00:00","remoteAddr":"31.220.75.8","user":"zdenekkreml","app":"PHP","method":"GET","url":"/settings/user","message":"Undefined array key 1 >
      {"reqId":"YNnUOn7bP0m0u9mNDS2R","level":3,"time":"2024-05-31T06:14:21+00:00","remoteAddr":"","user":"--","app":"core","method":"","url":"--","message":"Error while running background job OC\\FilesMetadata\\Jo>
      {"reqId":"YNnUOn7bP0m0u9mNDS2R","level":3,"time":"2024-05-31T06:14:21+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"An exception occurred while executing a query: SQLSTATE[>
      {"reqId":"oOyNuORofriqhF4tbgVW","level":3,"time":"2024-05-31T06:25:41+00:00","remoteAddr":"172.18.0.1","user":"--","app":"PHP","method":"GET","url":"/index.php/login","message":"Optional parameter $userId dec>
      
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      • archosA Online
        archosA Online
        archos
        wrote on last edited by
        #7

        Here are some additional errors from the Nextcloud administration:

        Snímek obrazovky pořízený 2024-05-31 09-27-30.png

        1 Reply Last reply
        0
        • archosA Online
          archosA Online
          archos
          wrote on last edited by archos
          #8

          I don't know if this is normal, but in the system info, the connected HDD changes color, sometimes it's red and sometimes it's light blue.
          volume1_20240531094559.png
          volume2_20240531094603.png

          1 Reply Last reply
          0
          • girishG Do not disturb
            girishG Do not disturb
            girish
            Staff
            wrote on last edited by
            #9

            I can't make out from the logs atleast what the cron job is doing. Maybe kill that process and see if it always hangs. Otherwise, we might have to ask upstream to figure what that process is doing.

            archosA 1 Reply Last reply
            0
            • girishG girish

              I can't make out from the logs atleast what the cron job is doing. Maybe kill that process and see if it always hangs. Otherwise, we might have to ask upstream to figure what that process is doing.

              archosA Online
              archosA Online
              archos
              wrote on last edited by
              #10

              @girish May I contact you, please? I'm not sure how to kill the process and what exactly to monitor. Thank you very much.

              girishG 1 Reply Last reply
              0
              • archosA archos

                @girish May I contact you, please? I'm not sure how to kill the process and what exactly to monitor. Thank you very much.

                girishG Do not disturb
                girishG Do not disturb
                girish
                Staff
                wrote on last edited by
                #11

                @archos you can just ssh and kill -9 pid (pid is 398333 in your screenshot)

                Of course, you are welcome to contact on support@cloudron.io too.

                1 Reply Last reply
                0
                • archosA Online
                  archosA Online
                  archos
                  wrote on last edited by
                  #12

                  I tried to terminate the process using the command kill -9 389333, but it seems it has already been terminated, as the error bash: kill: (389333) - No such process appeared. Now the process /usr/sbin/Apache2- DFOREGROUND is using around 50% of the CPU, but it’s not as bad as it was in the morning. I’ll monitor it for a while and will provide further updates.

                  1 Reply Last reply
                  1
                  • archosA Online
                    archosA Online
                    archos
                    wrote on last edited by
                    #13

                    Hello,

                    I have been monitoring the situation for a few days, but the process /usr/sbin/Apache2 -DFOREGROUND is still consuming too much CPU, around 50%. Additionally, there are now 11 errors appearing in the Nextcloud administration settings.Snímek obrazovky pořízený 2024-06-07 07-19-36.png

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                    • girishG Do not disturb
                      girishG Do not disturb
                      girish
                      Staff
                      wrote on last edited by
                      #14

                      For the "suspicious login" plugin atleast, maybe try reporting it upstream . Just make sure it's up to date before reporting upstream . There are some issues upstream already - https://github.com/search?q=repo%3Anextcloud%2Fsuspicious_login+caught+unknown+error+ipv4+background+training&type=issues

                      The other one comes from some fediverse thing in nextcloud ...

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