Server crashed after restarting

[genies305]

Hi

I restarted my server but the system crashed and I cant get the cloudron 7.7.2 installed to restore my server

Cloudron Setup (7.7.2)
##############################################

Follow setup logs in a second terminal with:
$ tail -f /var/log/cloudron-setup.log

Join us at https://forum.cloudron.io for any questions.

=> Updating apt and installing script dependencies
=> Validating setup token
=> Checking version
=> Downloading Cloudron version 7.7.2 ...
=> Installing base dependencies (this takes some time) ...Init script failed. See /var/log/cloudron-setup.log for details
root@clo:/home/genie# tail -f /var/log/cloudron-setup.log
\ Temporary failure resolving 'archive.ubuntu.com'
Ign:2 http://archive.ubuntu.com/ubuntu jammy-updates/main amd64 libgdk-pixbuf-2.0-0 amd64 2.42.8+dfsg-1ubuntu0.3
Err:3 http://archive.ubuntu.com/ubuntu jammy-updates/main amd64 libnotify4 amd64 0.7.9-3ubuntu5.22.04.1
Temporary failure resolving 'archive.ubuntu.com'
Err:2 http://archive.ubuntu.com/ubuntu jammy-updates/main amd64 libgdk-pixbuf-2.0-0 amd64 2.42.8+dfsg-1ubuntu0.3
Temporary failure resolving 'archive.ubuntu.com'
E: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/main/g/gdk-pixbuf/libgdk-pixbuf2.0-common_2.42.8%2Bdfsg-1ubuntu0.3_all.deb Temporary failure resolving 'archive.ubuntu.com'
E: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/main/g/gdk-pixbuf/libgdk-pixbuf-2.0-0_2.42.8%2Bdfsg-1ubuntu0.3_amd64.deb Temporary failure resolving 'archive.ubuntu.com'
E: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/main/libn/libnotify/libnotify4_0.7.9-3ubuntu5.22.04.1_amd64.deb Temporary failure resolving 'archive.ubuntu.com'
E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?

[girish]

@genies305 I have replied from support. Is this a home server or intranet server? Usually, these DNS failures happen because of that. You can forward all the unbound DNS queries to 1.1.1.1 like in https://docs.cloudron.io/troubleshooting/#unbound . After you do that, run the setup script again with "cloudron-setup --redo --version 7.7.2" .

[nebulon]

Can you reset your server to the plain Ubuntu server image and retry the installation. Now you would get Cloudron v8 which has changed the DNS handling quite a bit to not interfere as much with the system defaults.

[genies305]

I did but the install but wont let me restore 7.7.2 to 8.0

[genies305]

can I get remote assistant with this I have been down for awhile not and I have critical app I need. I can open ticket via cloudron because down

[girish]

@genies305 I have replied from support. Is this a home server or intranet server? Usually, these DNS failures happen because of that. You can forward all the unbound DNS queries to 1.1.1.1 like in https://docs.cloudron.io/troubleshooting/#unbound . After you do that, run the setup script again with "cloudron-setup --redo --version 7.7.2" .

[genies305]

This worked thanks