Custom email signature "HTML format (Optional)" no working.

[samuelandert.eth]

When I try to set a custom "HTML format (Optional)" global domain wide signature, it doesn't apply the design.
Actually, any content inside of the HTML format (Optional) field doesn't get rendered at all.

Am I missing something, or is this a bug?

[nebulon]

Just gave this a try and it seems to work as expected. If I send an email with html formatting, the html portion of the signature is added there as well and at least thunderbird and roundcube both render that part correctly.

[samuelandert.eth]

Can you give me your example html, that I can try?

[girish]

@samuelandert-eth you can just try <b>This is a signature</b> . How are you sending the test mail ? If you are using the test mail functionality in Cloudron, then it's not sending HTML at all. This is probably why you don't see the signature. I have fixed this for next release (8.0.1) . If you send an email which has html content, it will work.

Also, note the signature is per-domain, so make sure you are sending test emails from the correct domain.

[samuelandert.eth]

Any content inside of the html inputarea is not being rendered in any email is send. No matter if there is content inside of the normal signature inputarea or not. The normal one works with no problems at all. I am sending my mails with apple mail UI, and for receiving I cross-checked with sogo, but they don't display the html signature either. I have setup my outbound server via postmark.

[nebulon]

You may have to configure your email client to send HTML emails and not only plain text maybe? I am not very familiar with apple mail UI though.

[joseph]

Can you "view source" in your mail client and check if the signature is inside it ?

[samuelandert.eth]

Ok, I got a bit closer to the problem. I looked into the raw .eml's
It's 2 issues:

1. Apple mail indeed, doesn't somehow append the html part, if i send with sogo, all is fine, when the following second issue is good:
2. If I don't have any signature inside of the "pure text format input" and just signature in the "html input area", then the html doesn't get rendered, if both are filled and i send with sogo, html gets rendered.

[joseph]

@samuelandert-eth the way it works is that Haraka (the mail server) parses the HTML and injects HTML signature. Maybe it's failing to parse apple mail content properly. Do you think you can paste the source of a sample apple email at https://paste.cloudron.io ? This will help us debug further and fix the issue.