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  2. Mastodon
  3. Images not loading (from federated servers) - Mastodon

Images not loading (from federated servers) - Mastodon

Scheduled Pinned Locked Moved Solved Mastodon
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  • C Offline
    C Offline
    cocam123
    wrote on last edited by
    #1

    Hello everyone.

    The old images no longer load on my Mastodon instance (coming from other servers, not the local ones. It return 404 not found).

    The recent images load and I would like to know if there is a way to correct the problem.

    I'd like to point out that people who have this problem continue to send posts.

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    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #2

      Do you see any error logs anywhere? Looks like the instances I have access to which are on Cloudron work fine. Maybe there is some federation issue happening on yours?

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      • C Offline
        C Offline
        cocam123
        wrote on last edited by
        #3

        except 404 not found, I don't see anything weird. Is there a way to force the server to re-download everything?

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        • C Offline
          C Offline
          cocam123
          wrote on last edited by
          #4

          because all the new posts work, just not the old ones

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          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #5

            Maybe you can try to run pp/code/bin/tootctl media refresh in the webterminal, but seems more like a mastodon issue to not refetch those old assets, rather than a Cloudron package issue.

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            • C Offline
              C Offline
              cocam123
              wrote on last edited by
              #6

              Hi! I tried but it's not working

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              • jdaviescoatesJ Offline
                jdaviescoatesJ Offline
                jdaviescoates
                wrote on last edited by
                #7

                Just in case they help, I did a very quick search and found these leads:

                https://github.com/mastodon/mastodon/discussions/27671
                https://danielking.dev/posts/fixing-broken-images-on-mastodon

                I use Cloudron with Gandi & Hetzner

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                • C Offline
                  C Offline
                  cocam123
                  wrote on last edited by
                  #8

                  it worked! ty!

                  jdaviescoatesJ 1 Reply Last reply
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                  • C cocam123

                    it worked! ty!

                    jdaviescoatesJ Offline
                    jdaviescoatesJ Offline
                    jdaviescoates
                    wrote on last edited by
                    #9

                    @cocam123 what worked exactly? 🙂

                    I use Cloudron with Gandi & Hetzner

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                    • C Offline
                      C Offline
                      cocam123
                      wrote on last edited by cocam123
                      #10

                      the second link (everything on the second link)

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