Frequent Email is not configured properly notice

[SansGuidon]

Hey,

This is now a regular thing I notice on my Cloudron instance,
The email settings page always show everything is fine but during the night I get those notifications that email configuration have problems and those notifications disappear after some time.

I don't know what to do to remediate this or what to look for exactly when this happens especially as DNS configuration is fine and email status is good.
What is annoying is that I can't keep track of how often this happens as the notifications do not persist forever.

I'm not hosting emails on Cloudron but it's configured to work with two domains and the emails are correctly sent from my instance for those domains, for notifications etc.

Any time I'll check to remediate those alerts, the email status page shows everything is fine.

Any help is welcome

[jayonrails]

Please click on the notification, it shall tell you what’s not working as expected

[SansGuidon]

The notification tells something about a wrong value for PTR record but the email status page tells this PTR record is fine. I don't know which to believe?

[joseph]

The status page is the realtime/current situation (if it's green, the situation is good right now).

The notification is triggered by a cron job. At the time of cron job, the PTR check failed. Since this notification appears periodically for you, you have to investigate why this fails. Maybe DNS is periodically failing on your servers. Do you know which DNS servers your server is using? You can use resolvectl to figure this.

[jdaviescoates]

My guess is that this could be related to IPv6 PTR as I don't think the green light checks for that yet.

See https://forum.cloudron.io/topic/13072/gmail-ipv6-anyone-else-with-this-experience/22?_=1737995758634 for more info

[SansGuidon]

@joseph said in Frequent Email is not configured properly notice:

Maybe DNS is periodically failing on your servers. Do you know which DNS servers your server is using? You can use resolvectl to figure this.

Thanks for the explanation! my DNS servers are :

Current DNS Server: 1.1.1.1
       DNS Servers: 1.1.1.1 9.9.9.9