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Cloudron Forum
Apps - Status | Demo | Docs | Install
  1. Cloudron Forum
  2. N8N
  3. I turned off cloudron and turned it on again and my workflows disappeared and now I can no longer use n8n

I turned off cloudron and turned it on again and my workflows disappeared and now I can no longer use n8n

Scheduled Pinned Locked Moved N8N
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  • BrutalBirdieB BrutalBirdie

    Please check your Cloudron Services, especially the postgresql Service, since the N8N App uses postgresql.
    For a good analysis the following is needed.

    • Output of the following command on your root server cloudron-support --troubleshoot
    • The app log
    • The postgresql service log
    • The /home/yellowtent/platformdata/logs/box.log

    Without that I can only ponder my orb.

    d57e7061-6967-4230-b1d9-634815ff29dc-image.png

    M Offline
    M Offline
    MatheusMarzari
    wrote on last edited by MatheusMarzari
    #3

    @BrutalBirdie said in I turned off cloudron and turned it on again and my workflows disappeared and now I can no longer use n8n:

    The app log

    Apr 08 07:26:41 2025-04-08T10:26:41Z
Apr 08 07:26:41 Editor is now accessible via:
Apr 08 07:26:41 Press "o" to open in Browser.
Apr 08 07:26:41 https://n8n.iatendente.store
Apr 08 07:26:42 Registered runner "JS Task Runner" (928ZsUdkyNVcuCtRICku7)
Apr 08 07:28:05 box:reverseproxy writeAppLocationNginxConfig: writing config for "n8n.iatendente.store" to /home/yellowtent/platformdata/nginx/applications/d2ea15a8-ecaf-4ba8-b50a-15689c6f7604/n8n.iatendente.store.conf with options {"sourceDir":"/home/yellowtent/box","vhost":"n8n.iatendente.store","hasIPv6":true,"ip":"172.18.18.108","port":5678,"endpoint":"app","redirectTo":null,"certFilePath":"/home/yellowtent/platformdata/nginx/cert/n8n.iatendente.store.cert","keyFilePath":"/home/yellowtent/platformdata/nginx/cert/n8n.iatendente.store.key","robotsTxtQuoted":null,"cspQuoted":null,"hideHeaders":[],"proxyAuth":{"enabled":false,"id":"d2ea15a8-ecaf-4ba8-b50a-15689c6f7604","location":"/"},"upstreamUri":"","ocsp":true,"hstsPreload":false}
Apr 08 07:28:05 box:shell reverseproxy /usr/bin/sudo -S /home/yellowtent/box/src/scripts/restartservice.sh nginx
Apr 08 07:28:05 box:shell 2025/04/08 10:28:05 [notice] 2997#2997: signal process started
Apr 08 07:28:05 box:tasks update 336: {"percent":100,"message":"Done"}
Apr 08 07:28:05 box:tasks setCompleted - 336: {"result":null,"error":null}
Apr 08 07:28:05 box:taskworker Task took 1.007 seconds
Apr 08 07:28:05 box:tasks update 336: {"percent":100,"result":null,"error":null}
Apr 08 07:28:05 2025-04-08T10:28:05Z
Apr 08 07:28:05 ==> Ensure directories
Apr 08 07:28:05 ==> Setting permissions
Apr 08 07:28:05 Received SIGTERM. Shutting down...
Apr 08 07:28:05 Stopping n8n...
Apr 08 07:28:05 [Task Runner]: Received SIGTERM signal, shutting down...
Apr 08 07:28:05 [Task Runner]: Task runner stopped
Apr 08 07:28:06 ==> Starting N8N
Apr 08 07:28:08 User settings loaded from: /app/data/user/.n8n/config
Apr 08 07:28:10 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:28:10 Initializing n8n process
Apr 08 07:28:11 n8n ready on 0.0.0.0, port 5678
Apr 08 07:28:13 n8n Task Broker ready on 127.0.0.1, port 5679
Apr 08 07:28:15 box:taskworker Starting task 337. Logs are at /home/yellowtent/platformdata/logs/d2ea15a8-ecaf-4ba8-b50a-15689c6f7604/apptask.log
Apr 08 07:28:15 box:taskworker Running task of type app
Apr 08 07:28:15 box:apptask run: startTask installationState: pending_debug runState: running
Apr 08 07:28:15 box:tasks update 337: {"percent":10,"message":"Deleting old container"}
Apr 08 07:28:15 box:apptask deleteContainer: deleting app containers (app, scheduler)
Apr 08 07:28:15 box:shell apptask /usr/bin/sudo -S /home/yellowtent/box/src/scripts/configurelogrotate.sh remove d2ea15a8-ecaf-4ba8-b50a-15689c6f7604
Apr 08 07:28:16 2025-04-08T10:28:16Z
Apr 08 07:28:16 Connection terminated
Apr 08 07:28:16 Exiting due to an error.
Apr 08 07:28:16 QueryFailedError: Connection terminated
Apr 08 07:28:16 Received SIGTERM. Shutting down...
Apr 08 07:28:16 Stopping n8n...
Apr 08 07:28:16 at MessageEventBus.initialize (/app/code/node_modules/n8n/src/eventbus/message-event-bus/message-event-bus.ts:97:34)
Apr 08 07:28:16 at PostgresQueryRunner.query (/app/code/node_modules/src/driver/postgres/PostgresQueryRunner.ts:331:19)
Apr 08 07:28:16 at SelectQueryBuilder.executeEntitiesAndRawResults (/app/code/node_modules/src/query-builder/SelectQueryBuilder.ts:3551:26)
Apr 08 07:28:16 at SelectQueryBuilder.getMany (/app/code/node_modules/src/query-builder/SelectQueryBuilder.ts:1760:25)
Apr 08 07:28:16 at SelectQueryBuilder.getRawAndEntities (/app/code/node_modules/src/query-builder/SelectQueryBuilder.ts:1670:29)
Apr 08 07:28:16 at SelectQueryBuilder.loadRawResults (/app/code/node_modules/src/query-builder/SelectQueryBuilder.ts:3805:25)
Apr 08 07:28:16 at Server.configure (/app/code/node_modules/n8n/src/server.ts:276:3)
Apr 08 07:28:16 :28:16Z at Server.start (/app/code/node_modules/n8n/src/abstract-server.ts:239:3)
Apr 08 07:28:16 at Server.start (/app/code/node_modules/n8n/src/server.ts:104:3)
Apr 08 07:28:16 at processTicksAndRejections (node:internal/process/task_queues:95:5)
Apr 08 07:28:22 box:tasks update 337: {"percent":30,"message":"Setting up addons"}
Apr 08 07:28:22 box:services setupAddons: Setting up ["localstorage","postgresql","sendmail"]
Apr 08 07:28:22 box:services setupAddons: setting up addon localstorage with options {}
Apr 08 07:28:22 box:services setupLocalStorage
Apr 08 07:28:22 box:shell services /usr/bin/sudo -S /home/yellowtent/box/src/scripts/mkdirvolume.sh /home/yellowtent/appsdata/d2ea15a8-ecaf-4ba8-b50a-15689c6f7604/data
Apr 08 07:28:22 box:services Setting up postgresql
Apr 08 07:28:22 box:services setupAddons: setting up addon postgresql with options {}
Apr 08 07:28:22 box:services Setting postgresql addon config to [{"name":"CLOUDRON_POSTGRESQL_URL","value":"postgres://userd2ea15a8ecaf4ba8b50a15689c6f7604:ee8802903e10d90e9235063aa999656f19ef8aa4e77631ba7f77cda2a83175c76bee7ebafdf4082460457fe099e3a444299cabccdbaef02e16e413180f59a7a1@postgresql/dbd2ea15a8ecaf4ba8b50a15689c6f7604"},{"name":"CLOUDRON_POSTGRESQL_USERNAME","value":"userd2ea15a8ecaf4ba8b50a15689c6f7604"},{"name":"CLOUDRON_POSTGRESQL_PASSWORD","value":"ee8802903e10d90e9235063aa999656f19ef8aa4e77631ba7f77cda2a83175c76bee7ebafdf4082460457fe099e3a444299cabccdbaef02e16e413180f59a7a1"},{"name":"CLOUDRON_POSTGRESQL_HOST","value":"postgresql"},{"name":"CLOUDRON_POSTGRESQL_PORT","value":"5432"},{"name":"CLOUDRON_POSTGRESQL_DATABASE","value":"dbd2ea15a8ecaf4ba8b50a15689c6f7604"}]
Apr 08 07:28:22 box:services Setting up SendMail
Apr 08 07:28:22 box:services setupAddons: setting up addon sendmail with options {"supportsDisplayName":true}
Apr 08 07:28:22 box:services Setting sendmail addon config to [{"name":"CLOUDRON_MAIL_SMTP_SERVER","value":"mail"},{"name":"CLOUDRON_MAIL_SMTP_PORT","value":"2525"},{"name":"CLOUDRON_MAIL_SMTPS_PORT","value":"2465"},{"name":"CLOUDRON_MAIL_STARTTLS_PORT","value":"2587"},{"name":"CLOUDRON_MAIL_SMTP_USERNAME","value":"n8n.app@iatendente.store"},{"name":"CLOUDRON_MAIL_SMTP_PASSWORD","value":"df847203cd30c68c237d7758543f89edeb38de3983523b3b"},{"name":"CLOUDRON_MAIL_FROM","value":"n8n.app@iatendente.store"},{"name":"CLOUDRON_MAIL_DOMAIN","value":"iatendente.store"},{"name":"CLOUDRON_MAIL_FROM_DISPLAY_NAME","value":""}]
Apr 08 07:28:22 box:tasks update 337: {"percent":60,"message":"Creating container"}
Apr 08 07:28:22 box:apptask createContainer: creating container
Apr 08 07:29:08 box:shell apptask /usr/bin/sudo -S /home/yellowtent/box/src/scripts/configurelogrotate.sh add d2ea15a8-ecaf-4ba8-b50a-15689c6f7604 /tmp/d2ea15a8-ecaf-4ba8-b50a-15689c6f7604.logrotate
Apr 08 07:29:08 box:apptask startApp: starting container
Apr 08 07:29:08 box:tasks update 337: {"percent":100,"message":"Done"}
Apr 08 07:29:08 box:taskworker Task took 53.568 seconds
Apr 08 07:29:08 box:tasks setCompleted - 337: {"result":null,"error":null}
Apr 08 07:29:08 box:tasks update 337: {"percent":100,"result":null,"error":null}
Apr 08 07:29:08 Repair mode. Use the webterminal or cloudron exec to repair. Sleeping
Apr 08 07:29:10 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:29:20 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:29:30 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:29:40 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:29:50 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:30:00 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:30:10 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:30:20 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:30:30 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:30:40 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:30:50 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:30:54 box:taskworker Starting task 338. Logs are at /home/yellowtent/platformdata/logs/d2ea15a8-ecaf-4ba8-b50a-15689c6f7604/apptask.log
Apr 08 07:30:54 box:taskworker Running task of type app
Apr 08 07:30:54 box:apptask run: startTask installationState: pending_debug runState: running
Apr 08 07:30:54 box:tasks update 338: {"percent":10,"message":"Deleting old container"}
Apr 08 07:30:54 box:apptask deleteContainer: deleting app containers (app, scheduler)
Apr 08 07:30:54 box:shell apptask /usr/bin/sudo -S /home/yellowtent/box/src/scripts/configurelogrotate.sh remove d2ea15a8-ecaf-4ba8-b50a-15689c6f7604
Apr 08 07:31:09 box:tasks update 338: {"percent":30,"message":"Setting up addons"}
Apr 08 07:31:09 box:services setupAddons: Setting up ["localstorage","postgresql","sendmail"]
Apr 08 07:31:09 box:services setupAddons: setting up addon localstorage with options {}
Apr 08 07:31:09 box:services setupLocalStorage
Apr 08 07:31:09 box:shell services /usr/bin/sudo -S /home/yellowtent/box/src/scripts/mkdirvolume.sh /home/yellowtent/appsdata/d2ea15a8-ecaf-4ba8-b50a-15689c6f7604/data
Apr 08 07:31:09 box:services Setting up postgresql
Apr 08 07:31:09 box:services setupAddons: setting up addon postgresql with options {}
Apr 08 07:31:09 box:services Setting postgresql addon config to [{"name":"CLOUDRON_POSTGRESQL_URL","value":"postgres://userd2ea15a8ecaf4ba8b50a15689c6f7604:ee8802903e10d90e9235063aa999656f19ef8aa4e77631ba7f77cda2a83175c76bee7ebafdf4082460457fe099e3a444299cabccdbaef02e16e413180f59a7a1@postgresql/dbd2ea15a8ecaf4ba8b50a15689c6f7604"},{"name":"CLOUDRON_POSTGRESQL_USERNAME","value":"userd2ea15a8ecaf4ba8b50a15689c6f7604"},{"name":"CLOUDRON_POSTGRESQL_PASSWORD","value":"ee8802903e10d90e9235063aa999656f19ef8aa4e77631ba7f77cda2a83175c76bee7ebafdf4082460457fe099e3a444299cabccdbaef02e16e413180f59a7a1"},{"name":"CLOUDRON_POSTGRESQL_HOST","value":"postgresql"},{"name":"CLOUDRON_POSTGRESQL_PORT","value":"5432"},{"name":"CLOUDRON_POSTGRESQL_DATABASE","value":"dbd2ea15a8ecaf4ba8b50a15689c6f7604"}]
Apr 08 07:31:09 box:services Setting up SendMail
Apr 08 07:31:09 box:services setupAddons: setting up addon sendmail with options {"supportsDisplayName":true}
Apr 08 07:31:09 box:services Setting sendmail addon config to [{"name":"CLOUDRON_MAIL_SMTP_SERVER","value":"mail"},{"name":"CLOUDRON_MAIL_SMTP_PORT","value":"2525"},{"name":"CLOUDRON_MAIL_SMTPS_PORT","value":"2465"},{"name":"CLOUDRON_MAIL_STARTTLS_PORT","value":"2587"},{"name":"CLOUDRON_MAIL_SMTP_USERNAME","value":"n8n.app@iatendente.store"},{"name":"CLOUDRON_MAIL_SMTP_PASSWORD","value":"df847203cd30c68c237d7758543f89edeb38de3983523b3b"},{"name":"CLOUDRON_MAIL_FROM","value":"n8n.app@iatendente.store"},{"name":"CLOUDRON_MAIL_DOMAIN","value":"iatendente.store"},{"name":"CLOUDRON_MAIL_FROM_DISPLAY_NAME","value":""}]
Apr 08 07:31:09 box:tasks update 338: {"percent":60,"message":"Creating container"}
Apr 08 07:31:09 box:apptask createContainer: creating container
Apr 08 07:31:54 box:shell apptask /usr/bin/sudo -S /home/yellowtent/box/src/scripts/configurelogrotate.sh add d2ea15a8-ecaf-4ba8-b50a-15689c6f7604 /tmp/d2ea15a8-ecaf-4ba8-b50a-15689c6f7604.logrotate
Apr 08 07:31:54 box:apptask startApp: starting container
Apr 08 07:31:54 box:tasks update 338: {"percent":100,"message":"Done"}
Apr 08 07:31:54 box:tasks setCompleted - 338: {"result":null,"error":null}
Apr 08 07:31:54 box:tasks update 338: {"percent":100,"result":null,"error":null}
Apr 08 07:31:54 box:taskworker Task took 60.565 seconds
Apr 08 07:31:54 ==> Ensure directories
Apr 08 07:31:54 ==> Setting permissions
Apr 08 07:31:55 ==> Starting N8N
Apr 08 07:31:57 User settings loaded from: /app/data/user/.n8n/config
Apr 08 07:31:59 Initializing n8n process
Apr 08 07:32:00 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:32:00 n8n ready on 0.0.0.0, port 5678
Apr 08 07:32:01 n8n Task Broker ready on 127.0.0.1, port 5679
Apr 08 07:32:05 2025-04-08T10:32:05Z
Apr 08 07:32:05 2025-04-08T10:32:05Z
Apr 08 07:32:05 Editor is now accessible via:
Apr 08 07:32:05 Press "o" to open in Browser.
Apr 08 07:32:05 Registered runner "JS Task Runner" (0FZmlem3fkCmoGMnqYQcY)
Apr 08 07:32:05 Version: 1.85.4
Apr 08 07:32:05 https://n8n.iatendente.store
Apr 08 07:32:08 box:taskworker Starting task 339. Logs are at /home/yellowtent/platformdata/logs/d2ea15a8-ecaf-4ba8-b50a-15689c6f7604/apptask.log
Apr 08 07:32:08 box:taskworker Running task of type app
Apr 08 07:32:08 box:apptask run: startTask installationState: pending_restart runState: running
Apr 08 07:32:08 box:tasks update 339: {"percent":10,"message":"Starting app services"}
Apr 08 07:32:08 box:tasks update 339: {"percent":20,"message":"Restarting container"}
Apr 08 07:32:08 box:tasks update 339: {"percent":80,"message":"Configuring reverse proxy"}
Apr 08 07:32:08 2025-04-08T10:32:08Z
Apr 08 07:32:08 ==> Ensure directories
Apr 08 07:32:08 ==> Setting permissions
Apr 08 07:32:08 Received SIGTERM. Shutting down...
Apr 08 07:32:08 Stopping n8n...
Apr 08 07:32:08 [Task Runner]: Received SIGTERM signal, shutting down...
Apr 08 07:32:08 [Task Runner]: Task runner stopped
Apr 08 07:32:09 box:shell reverseproxy: openssl x509 -noout -subject -issuer
Apr 08 07:32:09 box:reverseproxy providerMatches: subject=CN = n8n.iatendente.store domain=n8n.iatendente.store issuer=C = US, O = Let's Encrypt, CN = E6 wildcard=false/false prod=true/true issuerMismatch=false wildcardMismatch=false match=true
Apr 08 07:32:09 box:shell reverseproxy: openssl x509 -startdate -enddate -subject -noout
Apr 08 07:32:09 box:reverseproxy expiryDate: subject=CN = n8n.iatendente.store notBefore=Feb 25 11:52:53 2025 GMT notAfter=May 26 11:52:52 2025 GMT daysLeft=48.05605135416667
Apr 08 07:32:09 box:reverseproxy needsRenewal: false. force: false
Apr 08 07:32:09 box:reverseproxy ensureCertificate: n8n.iatendente.store acme cert exists and is up to date
Apr 08 07:32:09 box:shell reverseproxy: openssl x509 -in /home/yellowtent/platformdata/nginx/cert/n8n.iatendente.store.cert -noout -ocsp_uri
Apr 08 07:32:09 box:reverseproxy writeAppLocationNginxConfig: writing config for "n8n.iatendente.store" to /home/yellowtent/platformdata/nginx/applications/d2ea15a8-ecaf-4ba8-b50a-15689c6f7604/n8n.iatendente.store.conf with options {"sourceDir":"/home/yellowtent/box","vhost":"n8n.iatendente.store","hasIPv6":true,"ip":"172.18.18.108","port":5678,"endpoint":"app","redirectTo":null,"certFilePath":"/home/yellowtent/platformdata/nginx/cert/n8n.iatendente.store.cert","keyFilePath":"/home/yellowtent/platformdata/nginx/cert/n8n.iatendente.store.key","robotsTxtQuoted":null,"cspQuoted":null,"hideHeaders":[],"proxyAuth":{"enabled":false,"id":"d2ea15a8-ecaf-4ba8-b50a-15689c6f7604","location":"/"},"upstreamUri":"","ocsp":true,"hstsPreload":false}
Apr 08 07:32:09 box:shell reverseproxy /usr/bin/sudo -S /home/yellowtent/box/src/scripts/restartservice.sh nginx
Apr 08 07:32:09 box:shell 2025/04/08 10:32:09 [notice] 3765#3765: signal process started
Apr 08 07:32:09 box:tasks update 339: {"percent":100,"message":"Done"}
Apr 08 07:32:09 box:taskworker Task took 0.782 seconds
Apr 08 07:32:09 box:tasks setCompleted - 339: {"result":null,"error":null}
Apr 08 07:32:09 box:tasks update 339: {"percent":100,"result":null,"error":null}
Apr 08 07:32:09 ==> Starting N8N
Apr 08 07:32:10 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:32:11 User settings loaded from: /app/data/user/.n8n/config
Apr 08 07:32:12 Initializing n8n process
Apr 08 07:32:13 n8n ready on 0.0.0.0, port 5678
Apr 08 07:32:15 n8n Task Broker ready on 127.0.0.1, port 5679
Apr 08 07:32:18 2025-04-08T10:32:18Z
Apr 08 07:32:18 2025-04-08T10:32:18Z
Apr 08 07:32:18 Editor is now accessible via:
Apr 08 07:32:18 Press "o" to open in Browser.
Apr 08 07:32:18 Version: 1.85.4
Apr 08 07:32:18 https://n8n.iatendente.store
Apr 08 07:32:19 Registered runner "JS Task Runner" (pZ21XjuS6P4BRjG9JDpbE)
Apr 08 07:36:00 box:taskworker Starting task 340. Logs are at /home/yellowtent/platformdata/logs/d2ea15a8-ecaf-4ba8-b50a-15689c6f7604/apptask.log
Apr 08 07:36:00 box:taskworker Running task of type app
Apr 08 07:36:00 box:apptask run: startTask installationState: pending_restart runState: running
Apr 08 07:36:00 box:tasks update 340: {"percent":10,"message":"Starting app services"}
Apr 08 07:36:00 box:tasks update 340: {"percent":20,"message":"Restarting container"}
Apr 08 07:36:00 box:tasks update 340: {"percent":80,"message":"Configuring reverse proxy"}
Apr 08 07:36:00 box:shell reverseproxy: openssl x509 -noout -subject -issuer
Apr 08 07:36:00 2025-04-08T10:36:00Z
Apr 08 07:36:00 ==> Ensure directories
Apr 08 07:36:00 ==> Setting permissions
Apr 08 07:36:00 Received SIGTERM. Shutting down...
Apr 08 07:36:00 Stopping n8n...
Apr 08 07:36:00 [Task Runner]: Received SIGTERM signal, shutting down...
Apr 08 07:36:00 [Task Runner]: Task runner stopped
Apr 08 07:36:01 box:reverseproxy providerMatches: subject=CN = n8n.iatendente.store domain=n8n.iatendente.store issuer=C = US, O = Let's Encrypt, CN = E6 wildcard=false/false prod=true/true issuerMismatch=false wildcardMismatch=false match=true
Apr 08 07:36:01 box:shell reverseproxy: openssl x509 -startdate -enddate -subject -noout
Apr 08 07:36:01 box:reverseproxy ensureCertificate: n8n.iatendente.store acme cert exists and is up to date
Apr 08 07:36:01 box:reverseproxy expiryDate: subject=CN = n8n.iatendente.store notBefore=Feb 25 11:52:53 2025 GMT notAfter=May 26 11:52:52 2025 GMT daysLeft=48.053367349537034
Apr 08 07:36:01 box:reverseproxy needsRenewal: false. force: false
Apr 08 07:36:01 box:shell reverseproxy: openssl x509 -in /home/yellowtent/platformdata/nginx/cert/n8n.iatendente.store.cert -noout -ocsp_uri
Apr 08 07:36:01 box:reverseproxy writeAppLocationNginxConfig: writing config for "n8n.iatendente.store" to /home/yellowtent/platformdata/nginx/applications/d2ea15a8-ecaf-4ba8-b50a-15689c6f7604/n8n.iatendente.store.conf with options {"sourceDir":"/home/yellowtent/box","vhost":"n8n.iatendente.store","hasIPv6":true,"ip":"172.18.18.108","port":5678,"endpoint":"app","redirectTo":null,"certFilePath":"/home/yellowtent/platformdata/nginx/cert/n8n.iatendente.store.cert","keyFilePath":"/home/yellowtent/platformdata/nginx/cert/n8n.iatendente.store.key","robotsTxtQuoted":null,"cspQuoted":null,"hideHeaders":[],"proxyAuth":{"enabled":false,"id":"d2ea15a8-ecaf-4ba8-b50a-15689c6f7604","location":"/"},"upstreamUri":"","ocsp":true,"hstsPreload":false}
Apr 08 07:36:01 box:shell reverseproxy /usr/bin/sudo -S /home/yellowtent/box/src/scripts/restartservice.sh nginx
Apr 08 07:36:01 box:shell 2025/04/08 10:36:01 [notice] 4148#4148: signal process started
Apr 08 07:36:01 box:tasks update 340: {"percent":100,"message":"Done"}
Apr 08 07:36:01 box:taskworker Task took 0.644 seconds
Apr 08 07:36:01 box:tasks setCompleted - 340: {"result":null,"error":null}
Apr 08 07:36:01 box:tasks update 340: {"percent":100,"result":null,"error":null}
Apr 08 07:36:01 ==> Starting N8N
Apr 08 07:36:03 User settings loaded from: /app/data/user/.n8n/config
Apr 08 07:36:05 Initializing n8n process
Apr 08 07:36:06 n8n ready on 0.0.0.0, port 5678
Apr 08 07:36:08 n8n Task Broker ready on 127.0.0.1, port 5679
Apr 08 07:36:11 2025-04-08T10:36:11Z
Apr 08 07:36:11 2025-04-08T10:36:11Z
Apr 08 07:36:11 Editor is now accessible via:
Apr 08 07:36:11 Press "o" to open in Browser.
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Apr 08 07:36:11 https://n8n.iatendente.store
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    • BrutalBirdieB Offline
      BrutalBirdieB Offline
      BrutalBirdie
      Partner
      wrote on last edited by
      #4

      Please use code brackets to format your text to make it more readable.

      e.g.

      CODE

      6843ec7b-3a82-497c-a36b-b2a5062dcd6c-image.png

      Like my work? Consider donating a drink. Cheers!

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      • BrutalBirdieB BrutalBirdie

        Please check your Cloudron Services, especially the postgresql Service, since the N8N App uses postgresql.
        For a good analysis the following is needed.

        • Output of the following command on your root server cloudron-support --troubleshoot
        • The app log
        • The postgresql service log
        • The /home/yellowtent/platformdata/logs/box.log

        Without that I can only ponder my orb.

        d57e7061-6967-4230-b1d9-634815ff29dc-image.png

        M Offline
        M Offline
        MatheusMarzari
        wrote on last edited by
        #5

        @BrutalBirdie Unfortunately, I'm new to using the platform and I don't know how to get this information, but in n8n I can't even see my other workflows or create new ones, and I can't create my credentials.

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        • BrutalBirdieB Offline
          BrutalBirdieB Offline
          BrutalBirdie
          Partner
          wrote on last edited by BrutalBirdie
          #6

          Okay, I will try to assist you along the way.

          Here you can find detailed information about Cloudron Services => https://docs.cloudron.io/services/ and how to get the logs.

          The output from:

          cloudron-support --troubleshoot

          Is the troubleshooting-tool which exists on the server itself.

          My last request was the /home/yellowtent/platformdata/logs/box.log file which exists on the server itself.
          If you have root access via ssh you can simply run:

          rsync -avrlP root@MY.DOMAIN.TLD:/home/yellowtent/platformdata/logs/box.log ~/Downloads/box.log

          This way the box.log will get saved in /home/$USER/Downloads/box.log

          Please read the provided documentation links, they will assist you now and in the future.
          If you got any questions back, I am happy to help.

          Like my work? Consider donating a drink. Cheers!

          M 2 Replies Last reply
          2
          • BrutalBirdieB BrutalBirdie

            Okay, I will try to assist you along the way.

            Here you can find detailed information about Cloudron Services => https://docs.cloudron.io/services/ and how to get the logs.

            The output from:

            cloudron-support --troubleshoot

            Is the troubleshooting-tool which exists on the server itself.

            My last request was the /home/yellowtent/platformdata/logs/box.log file which exists on the server itself.
            If you have root access via ssh you can simply run:

            rsync -avrlP root@MY.DOMAIN.TLD:/home/yellowtent/platformdata/logs/box.log ~/Downloads/box.log

            This way the box.log will get saved in /home/$USER/Downloads/box.log

            Please read the provided documentation links, they will assist you now and in the future.
            If you got any questions back, I am happy to help.

            M Offline
            M Offline
            MatheusMarzari
            wrote on last edited by
            #7

            @BrutalBirdie I tried to do cloudron-support --troubleshoot but it's not working, the gpt chat says the problem is that port 22 is closed, I don't know what to do anymore.

            a03c6c32-7f27-4c55-ad0f-3627f6cf1f83-image.png

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            0
            • BrutalBirdieB BrutalBirdie

              Okay, I will try to assist you along the way.

              Here you can find detailed information about Cloudron Services => https://docs.cloudron.io/services/ and how to get the logs.

              The output from:

              cloudron-support --troubleshoot

              Is the troubleshooting-tool which exists on the server itself.

              My last request was the /home/yellowtent/platformdata/logs/box.log file which exists on the server itself.
              If you have root access via ssh you can simply run:

              rsync -avrlP root@MY.DOMAIN.TLD:/home/yellowtent/platformdata/logs/box.log ~/Downloads/box.log

              This way the box.log will get saved in /home/$USER/Downloads/box.log

              Please read the provided documentation links, they will assist you now and in the future.
              If you got any questions back, I am happy to help.

              M Offline
              M Offline
              MatheusMarzari
              wrote on last edited by
              #8

              @BrutalBirdie If I uninstall n8n on cloudron and install it again, will it go back to normal?
              I tried to install 2 n8ns at the same time but the second one didn't finish installing and gave an error.

              BrutalBirdieB 1 Reply Last reply
              0
              • BrutalBirdieB Offline
                BrutalBirdieB Offline
                BrutalBirdie
                Partner
                wrote on last edited by BrutalBirdie
                #9

                iatendente.store is not your Cloudron.
                iatendente.store has the following A DNS-Records:

                dig A iatendente.store +short
76.223.105.230
13.248.243.5

                Your Cloudron is my.iatendente.store:

                dig A my.iatendente.store +short
149.28.96.164

                so it should be:

                ssh root@my.iatendente.store

                Extra info, might be usefull going further.
                You are running Cloudron Version 8.3.1:

                curl https://my.iatendente.store/api/v1/cloudron/status
{
"version": "8.3.1"
}

                Like my work? Consider donating a drink. Cheers!

                1 Reply Last reply
                2
                • scookeS Offline
                  scookeS Offline
                  scooke
                  wrote on last edited by
                  #10

                  b508e00b-fd8e-4435-8d72-17599a36188a.png

                  A life lived in fear is a life half-lived

                  1 Reply Last reply
                  3
                  • M MatheusMarzari

                    @BrutalBirdie If I uninstall n8n on cloudron and install it again, will it go back to normal?
                    I tried to install 2 n8ns at the same time but the second one didn't finish installing and gave an error.

                    BrutalBirdieB Offline
                    BrutalBirdieB Offline
                    BrutalBirdie
                    Partner
                    wrote on last edited by
                    #11

                    @MatheusMarzari said in I turned off cloudron and turned it on again and my workflows disappeared and now I can no longer use n8n:

                    If I uninstall n8n on cloudron and install it again, will it go back to normal?

                    You should try to restore from a backup.
                    But since you wrote the following:

                    @MatheusMarzari said in I turned off cloudron and turned it on again and my workflows disappeared and now I can no longer use n8n:

                    've tried using old backups but it didn't work.

                    I assume, it did not work.

                    Since your cmd says "Prompt de Comando" I assume you are a naitive spanish speaker.
                    Might it be better for your understanding if we continue in spanish?

                    ///

                    Como tu cmd dice «Prompt de Comando» asumo que eres un hablante nativo de español.
                    ¿Podría ser mejor para su comprensión si continuamos en español?

                    Like my work? Consider donating a drink. Cheers!

                    timconsidineT 1 Reply Last reply
                    2
                    • BrutalBirdieB BrutalBirdie

                      @MatheusMarzari said in I turned off cloudron and turned it on again and my workflows disappeared and now I can no longer use n8n:

                      If I uninstall n8n on cloudron and install it again, will it go back to normal?

                      You should try to restore from a backup.
                      But since you wrote the following:

                      @MatheusMarzari said in I turned off cloudron and turned it on again and my workflows disappeared and now I can no longer use n8n:

                      've tried using old backups but it didn't work.

                      I assume, it did not work.

                      Since your cmd says "Prompt de Comando" I assume you are a naitive spanish speaker.
                      Might it be better for your understanding if we continue in spanish?

                      ///

                      Como tu cmd dice «Prompt de Comando» asumo que eres un hablante nativo de español.
                      ¿Podría ser mejor para su comprensión si continuamos en español?

                      timconsidineT Offline
                      timconsidineT Offline
                      timconsidine
                      App Dev
                      wrote on last edited by
                      #12

                      @BrutalBirdie said in I turned off cloudron and turned it on again and my workflows disappeared and now I can no longer use n8n:

                      if we continue in spanish

                      wow - cloudron forum knows no bounds

                      Indie app dev, scratching my itches, lover of Cloudron PaaS, communityapps.appx.uk

                      1 Reply Last reply
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