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    SOLVED "Error" for multiple apps

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    • U
      uiharu last edited by

      Thanks @msbt for the your answer.
      sudo apt-get -f install doesn't (re)install anything...

      service box status gives some errors (partly redacted)

        node[2046]: box:apphealthmonitor [domain] org.ghost.cloudronapp2 skipped. istate:error rstate:stopped - 
        node[2046]: box:apphealthmonitor apps alive: [naked_domain|com.nextcloud.cloudronapp, note|de.nebulon.guacamoly, git|com.gitlab.cloudronapp, ...
        node[2046]: box:apphealthmonitor [domain] org.etherpad.cloudronapp skipped. istate:error rstate:stopped - 
        node[2046]: box:apphealthmonitor [domain] com.monicahq.cloudronapp skipped. istate:error rstate:stopped - 
        node[2046]: box:apphealthmonitor [domain] com.invoiceninja.cloudronapp skipped. istate:error rstate:stopped - 
        node[2046]: box:apphealthmonitor [domain] org.wordpress.cloudronapp skipped. istate:error rstate:stopped - 
        node[2046]: box:apphealthmonitor [domain] org.tt_rss.cloudronapp skipped. istate:error rstate:stopped - 
        node[2046]: box:apphealthmonitor [domain] org.ghost.cloudronapp2 skipped. istate:error rstate:stopped - 
        node[2046]: box:apphealthmonitor [domain] org.ghost.cloudronapp2 skipped. istate:error rstate:stopped - 
        node[2046]: box:apphealthmonitor apps alive: [naked_domain|com.nextcloud.cloudronapp, note|de.nebulon.guacamoly, git|com.gitlab.cloudronapp, ...
      

      Please kindly note that I'm not having problems with /boot anymore nor am I trying to upgrade - /boot now has some free space and apt upgrade has cleared...

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      • U
        uiharu last edited by

        I'm wondering if the system is missing an necessary kernal...
        I now have 4.4.0-127 and 4.4.0-128

        $ apt list linux-image* --installed
        Listing... Done
        linux-image-4.4.0-127-generic/xenial-updates,xenial-security,now 4.4.0-127.153 amd64 [installed,automatic]
        linux-image-4.4.0-128-generic/xenial-updates,xenial-security,now 4.4.0-128.154 amd64 [installed,automatic]
        linux-image-extra-4.4.0-127-generic/xenial-updates,xenial-security,now 4.4.0-127.153 amd64 [installed,automatic]
        linux-image-extra-4.4.0-128-generic/xenial-updates,xenial-security,now 4.4.0-128.154 amd64 [installed,automatic]
        
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        • girish
          girish Staff last edited by

          @uiharu if you cleared the boot issue, just press configure button of an app and press save. The app should come back up.

          If not, can you paste the output of 'docker ps'?

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          • U
            uiharu @uiharu last edited by uiharu

            Thanks @girish

            I tried again but still get "Error"

            • repair the app
            • restore from the latest backup
            • restore from earlier backups
            • uninstall the app
              but none of the above worked and ended with "Error".

            I also attempted

            • installing an new instance of one of the faulty apps -> "Error"
            • installing a new instance of an app that's not one of the faulty ones -> "Error"
            • Clicking "Backup now" in settings -> "external error"
            [deleted]
            
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            • girish
              girish Staff last edited by

              @uiharu thanks, if you click on the app icon usually it will display the full error. Does it not say anything?

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              • girish
                girish Staff last edited by

                Actually, please try 'sudo systemctl restart docker' and wait for a minute and then reconfigure an app to see if it changes anything.

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                • U
                  uiharu last edited by uiharu

                  Unfortunately, the "Error for doamin" overlays are blank (except the buttons)...
                  restarting docker...

                  [deleted]
                  
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                  • U
                    uiharu last edited by uiharu

                    @girish

                    The apps still throw "Error" when i attempt to repair/reconfigure them
                    Edit: Uninstalling an app also ends with "Error"

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                    • girish
                      girish Staff last edited by

                      @uiharu I sent you a mail from support. I think I will need ssh access to debug what is happening. It's most likely something docker related since the cloudron code itself seems to run fine.

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                      • girish
                        girish Staff last edited by

                        Looks like this Cloudron hit https://forum.cloudron.io/topic/1316/apps-using-mysql-are-not-working/2. MySQL apps are not working. The workaround is also not working.

                        1 Reply Last reply Reply Quote 1
                        • U
                          uiharu last edited by uiharu

                          I forgot to post a follow up on this thread. I'd like to thank @girish for solving my problem. He responded quickly and arranged to ssh into my server to diagnose. He's been very patient and professional and I really appreciate it.

                          Basically the problem is due to MySQL addons not properly starting/building, so all apps using MySQL error out and cannot start or install. Hope the problem has been resolved in the final 2.4 releases 🙂

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