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  3. Trying to login to appstore for the first time after install, it says 'wrong password' and I don't get email to activate

Trying to login to appstore for the first time after install, it says 'wrong password' and I don't get email to activate

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  • Q Offline
    Q Offline
    qwinter
    wrote last edited by joseph
    #1

    It could be that email is misconfigured (it's gsuite, and it works fine otherwise).

    The DNS is cloudflare, and I have nothing installed since I cannot access the appstore.

    Wrong password might mean I have not validated the user for the first time, since I don't get emails! 🙂
    e312c924-2dd2-4007-90bf-37bbd2e2740e-image.png

    Any idea why this is happening? Thanks!

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    • Q Offline
      Q Offline
      qwinter
      wrote last edited by
      #4

      Ok we solved this, we managed to install the app we wanted (outline.js)
      It doesn't send email, opening a different thread.

      Thanks!

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      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote last edited by
        #2

        This is for the cloudron.io account to access the appstore and manage subscriptions. This is the same as https://console.cloudron.io/#/login can you login there?

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        • Q Offline
          Q Offline
          qwinter
          wrote last edited by
          #3

          Yes I can login there.
          I see a former cloudron, cancelled. And created one for my new domain.

          image.png

          This doesn't solve the problem. On my.datascienceretreat.com I cannot login with that same user and password.

          Asking it to send a password reset link fails to send any email that I can see on my inbox (gsuite). Not on spam either.

          So I'm locked out.
          What could I do? Thanks

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          0
          • Q Offline
            Q Offline
            qwinter
            wrote last edited by
            #4

            Ok we solved this, we managed to install the app we wanted (outline.js)
            It doesn't send email, opening a different thread.

            Thanks!

            1 Reply Last reply
            0
            • jamesJ james has marked this topic as solved
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