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    Solved Credit card expired

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    • M
      malvim last edited by girish

      Hey, guys. So I have a basic cloudron paid plan, and had a few credit card issues. I can see my latest (still unpaid) invoice, and I've already changed my payment method to the new card. The problem is that I was unable to find a way to retry payment anywhere on the site.

      Can anyone help? Thanks!

      1 Reply Last reply Reply Quote 0
      • girish
        girish Staff last edited by

        @malvim The retry is done automatically by us. You will get a notification if the retry failed. I can see here that a payment from your did go through about a hour ago.

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        • nebulon
          nebulon Staff last edited by

          @malvim the payment already went through. Thanks for letting us know about the situation.

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          • M
            malvim last edited by

            Hey, thanks guys!

            You might want to consider putting a message on the invoices page or somewhere else about this, to be more explicit. Anyway, thanks for your help (and for cloudron!), I'm glad to know it went through alright.

            Cheers!

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