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    • heliostatic
      heliostatic last edited by

      Pricing is so hard. Good luck!

      1 Reply Last reply Reply Quote 1
      • ryangorley
        ryangorley last edited by ryangorley

        I'm personally relieved that you've stepped away from user limits. Even though my plan was grandfathered in, it made it a little harder for me to recommend the platform to organizations of a certain size that would probably just remain on Google Apps.

        Requiring more per month to gain access to certain apps that are more burdensome to maintain is an easy sell to consumers. It could make sense to charge for premium apps in a more a la carte fashion too. As you have it is fine as well.

        On a related note, no one wants to feel like they are being taxed for being business or for being misidentified as business. I would just call it a premium plan, because no one feels bad for paying a premium to get premium service.

        Just my $0.02.

        1 Reply Last reply Reply Quote 2
        • U
          uiharu last edited by uiharu

          User limits

          Since many apps are packaged to have their own user management and thus not bound by the user limits, user limits are not entirely enforceable, cause confusion and dis/advantages users of certain apps. Removing user limits altogether would be a good move.

          Premium apps

          The advantage is to incentivise users who can likely afford to pay more. In the long run, however, it may stifle community development efforts. Existing apps that are marked premium may receive less development efforts from the community as only Business plan users can use them. Apps yet to come may also see less community help to package and test because of uncertainties on whether they'll become premium. So I would recommend against doing premium apps. Alternatively we at least need clear communications on how new apps will be designated as premium if we're sticking with premium apps.

          App limits

          It seems limits on the number of apps that a client can run is the only enforceable method that won't inadvertently disincentivise community efforts. And it is easily justifiable that a client pays more for unlimited apps, as (for example) more app installations will likely increase the chance for requiring support from the Cloudron team. Given the choices right now, I would recommend keeping app limits for the "Basic" plan. The "Business" plan, or whatever the top tier plan, still calls for unlimited apps as we don't want to put a ceiling on business opportunities 🙂

          Naming

          Call the "Basic" plan "Standard" or "Essential". It feels better as a customer to pay $15 for something I need rather than some lowly minimum.

          Call the "Business" plan "Unlimited" or "Premium". You want to get the customers with deeper pockets who might not run a business.

          tl;dr

          • Main concerns
            • enforceability
            • community devlopment dis/incentive
          • All apps are the same
          • No user limits
          • App limits for a more affordable plan
          • Unlimited apps for an unlimited plan

          Ps. There's a missing space on the pricing page: "All plans include atmost 5 instances of the same app."
          atmost --> at most

          fbartels 1 Reply Last reply Reply Quote 1
          • fbartels
            fbartels App Dev @uiharu last edited by

            @uiharu said in Premium apps:

            it may stifle community development efforts. Existing apps that are marked premium may receive less development efforts from the community as only Business plan users can use them. Apps yet to come may also see less community help to package and test because of uncertainties on whether they'll become premium

            In the past there was a contributor edition. So contribute to apps nonetheless and ask for this special status.

            1 Reply Last reply Reply Quote 1
            • hiyukoim
              hiyukoim last edited by hiyukoim

              Hi, I'm happy to know that there's no number restriction for app anymore!

              However, I don't clearly understand how it means.

              (but there is still a restriction of more than 5 instances of the same app)

              For the first glance, I thought I can have the same 5 apps on 1 Cloudron server instance. (e.g. maximum 5 lamp apps)
              On the second thought, I noticed when you say "1 instance" it usually means 1 Cloudron, and 1 Plan for 1 Cloudron Server instance, am I correct?
              Then I got confused X(

              1 Reply Last reply Reply Quote 0
              • nebulon
                nebulon Staff last edited by

                @hiyukoim the "5 instances of the same app" limit means that on those plans one can only install the same app five times. However as you have experienced yourself the LAMP app is an exception here, since it solved the app redirect issue before we built this into the platform with the v3 release.

                hiyukoim 1 Reply Last reply Reply Quote 0
                • hiyukoim
                  hiyukoim @nebulon last edited by

                  @nebulon
                  Thank you for explanation!
                  Is there any plan to remove "5 instances of the same app" limit on Business plan?

                  1 Reply Last reply Reply Quote 0
                  • M
                    makemrproper last edited by makemrproper

                    Sigh

                    So you take the best value propositions and hide it behind the most expensive tier.
                    Please understand that these things are price elastic. I cannot afford to spend this amount per month on hobby projects - I am not a business, but I use Gitlab and Nodebb.

                    Don't steal from your own bright future.

                    ? 1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User @makemrproper last edited by

                      @makemrproper
                      The Devs have to make real money somehow. If you can't afford to pay $30 for your hobbies, maybe you should try some other options.
                      For instance, I duplicated my entire Cloudron stack using Docker containers and Docker-Compose, with WatchTower for . Is it as polished? No. Is it as easy to manage? No.
                      I had never used docker before, and certainly dont program at all. But it is doable in a weekend.
                      Hell, if you want I can even send you my docker-compose file.

                      If you can't pay $30, I get it, been there. But you should know how important it is for people to be paid for hard work, unique work.

                      1 Reply Last reply Reply Quote 4
                      • jamesgallagher
                        jamesgallagher last edited by

                        I'm wondering if there have been any thoughts after a year and a bit on how this has turned out? For example is $30 the right entry price point? (I'm grandfathered into $15 and wouldn't have joined at $30 fwiw). I'm genuinely curious as it's interesting from a startup pricing perspective.

                        1 Reply Last reply Reply Quote 2
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