Currently not possible to install app on demo.cloudron.io due to IPv6 API

[Teiluj]

Not sure if this is a support request per se - feel free to move.

Description

It is currently not possible to install apps on my.demo.cloudron.io due to the following error:
Unable to detect ipv6. API server (ipv6.api.cloudron.io) unreachable

Steps to reproduce

Attempting to install any apps from the app store return this issue.

[james]

Hello @Neiluj
Thanks for reporting.
This is many times only a temporary issue mostly due to timeouts.
You can always check https://status.cloudron.io our official uptime kuma to see if there are any outages.
I've just installed the lampo app on the demo cloudron with no issues.

If you'd like, please try again.

[girish]

Incidentally, I was just looking into this and fixed a race in our code - https://git.cloudron.io/platform/box/-/commit/084050bb2fa8e2ccdf4ba72f89b48fb089628e5c .

But the original issue is still that hetzner dedis periodically lose IPv6 connectivity, I am not sure if this is just specific to our demo server or not . But as @james said, a retry fixes it usually. But there is a bug which was breaking retry ! I have patched the demo server but let us know if you see this again!

[SansGuidon]

I came here to learn about Hetzner having periodic issues. Thanks @girish !
I'm currently facing a similar issue on a Cloudron 9.x instance and was looking for old threads mentioning the exact same error. Here am I.

Damn Hetzner then

@girish is there a support ticket open with Hetnzer or anything that we can do?