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Cloudron Forum

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  1. Cloudron Forum
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  3. Change in IP server

Change in IP server

Scheduled Pinned Locked Moved Solved Support
malware
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  • M Offline
    M Offline
    maellerollet
    wrote last edited by joseph
    #1

    Hello,
    I am hosting in a private server Hetzner.
    My server has been down for some weeks. I have reactivate my server but my IP has been changed.
    I have no longer access to my dashboard Cloudron featuring my apps (including my ghost website) when connecting to Cloudron. It says 'Privated connexion not secured'
    How can I do?
    Thank you so much!

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    • jamesJ Online
      jamesJ Online
      james
      Staff
      wrote last edited by
      #2

      Hello @maellerollet and welcome to the Cloudron forum

      It sounds like you are running into this issue: https://docs.cloudron.io/troubleshooting/#domain-issues-expiry
      Please check this documentation and see if this helps to resolve your issue.

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      • girishG Do not disturb
        girishG Do not disturb
        girish
        Staff
        wrote last edited by
        #3

        From support, this server was completely compromised with libprocesshider.so in ld preload . It has malware everywhere . Best to simply restore cloudron from a backup on a new server - https://docs.cloudron.io/backups/#restore-cloudron

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        • girishG girish has marked this topic as solved
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