cloning issues with Cloudflare R2
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Hello everyone,
I've a cloning app issue. It used to work flawlessly. I've tried multiple times but receive this error when I try to clone one Nextcloud app from backups.
Error - Task 6703 crashed with unknown code 1
I'm using Cloudfare R2. Location is Asia-Pacific (APAC). Cloudron version 9.0.13 . The apps backup is done once daily without problem reported.
In addition, how to edit the backup configuration once created in Cloudron ? I cannot find the setting on the dashboard
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Thank you for your support and meanwhile best New Year's wishes
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Hello @osobo
That time, 18:46 o'clock so somewhere in the Hanoi timezone. Noting this for later. Might be a timezone issue with logrotate?And there is nothing in the
box.logwhen you while you are trying to clone an app from a backup?
Keep thebox.logopen with, and please attempt a clone.Thank you @james
I could not get it to work. After several attempts, I ultimately deleted the backup files and started with a new configuration. As advised, I also set the retention period to "unlimited" (it was previously set to two days).
Everything is working well now, and I was able to back up and clone the app without any issues.
Thanks again, and keep up the good work! -
Hello @osobo
Can you please check the/home/yellowtent/platformdata/logs/box.logwhen this error occurs?@james said in cloning issues with Cloudflare R2:
/home/yellowtent/platformdata/logs/
Hello @james . After cloning fails the box.log shows the following message repeating with no other indication :
2026-01-11T00:07:50.199Z box:apphealthmonitor app health: 13 running / 0 stopped / 0 unresponsive -
Hello @osobo
Since cloning is a task, can you checkhttps://my.$DOMAIN.$TLD/#/system-eventlogfor that task?
If you find it, note down the taskid.
Then you can find the logs for that task in/home/yellowtent/platformdata/logs/tasks/$TASKID.log.
Can you share this task log or do you see any error in that task log? -
Hello @osobo
That time, 18:46 o'clock so somewhere in the Hanoi timezone. Noting this for later. Might be a timezone issue with logrotate?And there is nothing in the
box.logwhen you while you are trying to clone an app from a backup?
Keep thebox.logopen with, and please attempt a clone. -
Hello @osobo
That time, 18:46 o'clock so somewhere in the Hanoi timezone. Noting this for later. Might be a timezone issue with logrotate?And there is nothing in the
box.logwhen you while you are trying to clone an app from a backup?
Keep thebox.logopen with, and please attempt a clone.Thank you @james
I could not get it to work. After several attempts, I ultimately deleted the backup files and started with a new configuration. As advised, I also set the retention period to "unlimited" (it was previously set to two days).
Everything is working well now, and I was able to back up and clone the app without any issues.
Thanks again, and keep up the good work! -
J james has marked this topic as solved on
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