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  3. Could not load dashboard website with loopback check - after 3 tries

Could not load dashboard website with loopback check - after 3 tries

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dashboardtroubleshoot
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  • O Offline
    O Offline
    OrezBodajoy
    wrote last edited by joseph
    #1

    After boot I can only do curl localhost 2 times before it hangs and I get the following error on my cloudron instance:
    Could not load dashboard website with loopback check

    Before that, on the instance, curl localhost and curl --insecure -v https://localhost work fine but after that it just hangs (when on the same hsot).

    I have updated up to the latest stable version of cloudron available now but I still have this issue. I was on 3 or 4 versions before, something like 9.0.3 (or 13 I don't remember exactly the version number).
    il about 10 days ago (let's say 2 weeks?)

    With netstat -ntlp | grep 80 and netstat -ntlp | grep 443 I can see that it's still listening to both ports without issue.

    tcp     0    0    0.0.0.0:443    0.0.0.0:*    0    LISTEN
    tcp     0    0    0.0.0.0:80    0.0.0.0:*    0    LISTEN
    tcp6    ...
    
    $ cloudron-support --troubleshoot
    ...
    [OK] dashboard cert is valid
    [FAIL] Could not load dashboard website with loopback check
    

    Please let me know if this is expected behaviour or not.

    Thanks!

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    • jamesJ Offline
      jamesJ Offline
      james
      Staff
      wrote last edited by
      #2

      Hello @orezbodajoy
      Can you please inspect the /home/yellowtent/platformdata/logs/box.log logfile for errors?

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      • girishG Do not disturb
        girishG Do not disturb
        girish
        Staff
        wrote last edited by
        #3

        This too might be related to the ubuntu kernel issue. Can you check the output of uname -nar ?

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        • jamesJ Offline
          jamesJ Offline
          james
          Staff
          wrote last edited by
          #4

          Hello @orezbodajoy
          The dashboard issue is related to the latest ubuntu kernel having a regression. If you are running 110 which has a bug . See https://forum.cloudron.io/topic/15265/unusable-application/39

          If you'd like to try, you could apply this patch manually https://git.cloudron.io/platform/box/-/commit/bffc97ab2fedb06100bc507abd0f8b42d343ea6e and then systemctl restart cloudron-firewall.

          This should solve the issue.

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          • jamesJ james has marked this topic as solved

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