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  1. Cloudron Forum
  2. Umami
  3. Umami not responding

Umami not responding

Scheduled Pinned Locked Moved Umami
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  • nebulonN Away
    nebulonN Away
    nebulon
    Staff
    wrote on last edited by
    #2

    This looks very much like the app might restart out-of-memory. Do you see any oom notifications about that in Cloudron or the system? Maybe try to increase the memory limit?

    ruihildtR 1 Reply Last reply
    1
    • timconsidineT Offline
      timconsidineT Offline
      timconsidine
      App Dev
      wrote on last edited by
      #3

      I get similar to @ruihildt despite the OOM fix by @James

      Indie app dev, huge fan of Cloudron PaaS, scratching my itches : communityapps.appx.uk

      1 Reply Last reply
      3
      • nebulonN nebulon

        This looks very much like the app might restart out-of-memory. Do you see any oom notifications about that in Cloudron or the system? Maybe try to increase the memory limit?

        ruihildtR Offline
        ruihildtR Offline
        ruihildt
        wrote on last edited by ruihildt
        #4

        @nebulon No OOM memory message from Cloudron or the system.

        FYI, I had 2GB assigned to Umami with this error.

        So changing it to 8GB (just to make sure), it did solve the update problem. But it feels weird to have to have more than 2GB to be able to update Umami.

        I'll let this test update app running to see if any memory leaks are detected.

        1 Reply Last reply
        3
        • ruihildtR Offline
          ruihildtR Offline
          ruihildt
          wrote on last edited by ruihildt
          #5

          Here's my full update log:

          Apr 20 10:49:23 ✓ Compiled successfully in 27.9s
          Apr 20 10:49:23 Skipping validation of types
          Apr 20 10:49:23 Finished TypeScript config validation in 21ms . Finished TypeScript config validation in 21ms ✓ Finished TypeScript config validation in 21ms
          Apr 20 10:49:27 Collecting page data using 11 workers . Collecting page data using 11 workers .. Collecting page data using 11 workers ... Collecting page data using 11 workers . Collecting page data using 11 workers .. Collecting page data using 11 workers ... Collecting page data using 11 workers . Collecting page data using 11 workers .. Collecting page data using 11 workers ... Collecting page data using 11 workers . Collecting page data using 11 workers in 4.0s ✓ Collecting page data using 11 workers in 4.0s
          Apr 20 10:49:28 Generating static pages using 11 workers (0/57) [ ] Generating static pages using 11 workers (15/57) [= ] Generating static pages using 11 workers (31/57) [== ] Generating static pages using 11 workers (34/57) [=== ] Generating static pages using 11 workers (42/57) [ ===]✓ Generating static pages using 11 workers (57/57) in 911ms
          Apr 20 10:49:30 Finalizing page optimization . Finalizing page optimization .. Finalizing page optimization ... Finalizing page optimization . Finalizing page optimization .. Finalizing page optimization ... Finalizing page optimization in 1186ms ✓ Finalizing page optimization in 1186ms
          Apr 20 10:49:30 2026-04-20T08:49:30Z
          Apr 20 10:49:30 Route (app)
          Apr 20 10:49:30 ┌ ƒ /
          Apr 20 10:49:30 ├ ƒ /_not-found
          Apr 20 10:49:30 ├ ƒ /admin/teams
          Apr 20 10:49:30 ├ ƒ /admin/teams/[teamId]
          Apr 20 10:49:30 ├ ƒ /admin/users
          Apr 20 10:49:30 ├ ƒ /admin/users/[userId]
          Apr 20 10:49:30 ├ ƒ /admin/websites
          Apr 20 10:49:30 ├ ƒ /admin/websites/[websiteId]
          Apr 20 10:49:30 ├ ƒ /api/admin/teams
          Apr 20 10:49:30 ├ ƒ /api/admin/users
          Apr 20 10:49:30 ├ ƒ /api/admin/websites
          Apr 20 10:49:30 ├ ƒ /api/auth/login
          Apr 20 10:49:30 ├ ƒ /api/auth/logout
          Apr 20 10:49:30 ├ ƒ /api/auth/sso
          Apr 20 10:49:30 ├ ƒ /api/auth/verify
          Apr 20 10:49:30 ├ ƒ /api/batch
          Apr 20 10:49:30 ├ ƒ /api/boards
          Apr 20 10:49:30 ├ ƒ /api/boards/[boardId]
          Apr 20 10:49:30 ├ ƒ /api/boards/[boardId]/shares
          Apr 20 10:49:30 ├ ƒ /api/config
          Apr 20 10:49:30 ├ ƒ /api/dashboard
          Apr 20 10:49:30 ├ ƒ /api/heartbeat
          Apr 20 10:49:30 ├ ƒ /api/links
          Apr 20 10:49:30 ├ ƒ /api/links/[linkId]
          Apr 20 10:49:30 ├ ƒ /api/links/[linkId]/shares
          Apr 20 10:49:30 ├ ƒ /api/me
          Apr 20 10:49:30 ├ ƒ /api/me/password
          Apr 20 10:49:30 ├ ƒ /api/me/teams
          Apr 20 10:49:30 ├ ƒ /api/me/websites
          Apr 20 10:49:30 ├ ƒ /api/pixels
          Apr 20 10:49:30 ├ ƒ /api/pixels/[pixelId]
          Apr 20 10:49:30 ├ ƒ /api/pixels/[pixelId]/shares
          Apr 20 10:49:30 ├ ƒ /api/realtime/[websiteId]
          Apr 20 10:49:30 ├ ƒ /api/record
          Apr 20 10:49:30 ├ ƒ /api/reports
          Apr 20 10:49:30 ├ ƒ /api/reports/[reportId]
          Apr 20 10:49:30 ├ ƒ /api/reports/attribution
          Apr 20 10:49:30 ├ ƒ /api/reports/breakdown
          Apr 20 10:49:30 ├ ƒ /api/reports/funnel
          Apr 20 10:49:30 ├ ƒ /api/reports/goal
          Apr 20 10:49:30 ├ ƒ /api/reports/journey
          Apr 20 10:49:30 ├ ƒ /api/reports/performance
          Apr 20 10:49:30 ├ ƒ /api/reports/retention
          Apr 20 10:49:30 ├ ƒ /api/reports/revenue
          Apr 20 10:49:30 ├ ƒ /api/reports/utm
          Apr 20 10:49:30 ├ ƒ /api/scripts/telemetry
          Apr 20 10:49:30 ├ ƒ /api/send
          Apr 20 10:49:30 ├ ƒ /api/share
          Apr 20 10:49:30 ├ ƒ /api/share/[slug]
          Apr 20 10:49:30 ├ ƒ /api/share/id/[shareId]
          Apr 20 10:49:30 ├ ƒ /api/teams
          Apr 20 10:49:30 ├ ƒ /api/teams/[teamId]
          Apr 20 10:49:30 ├ ƒ /api/teams/[teamId]/boards
          Apr 20 10:49:30 ├ ƒ /api/teams/[teamId]/links
          Apr 20 10:49:30 ├ ƒ /api/teams/[teamId]/pixels
          Apr 20 10:49:30 ├ ƒ /api/teams/[teamId]/users
          Apr 20 10:49:30 ├ ƒ /api/teams/[teamId]/users/[userId]
          Apr 20 10:49:30 ├ ƒ /api/teams/[teamId]/websites
          Apr 20 10:49:30 ├ ƒ /api/teams/join
          Apr 20 10:49:30 ├ ƒ /api/users
          Apr 20 10:49:30 ├ ƒ /api/users/[userId]
          Apr 20 10:49:30 ├ ƒ /api/users/[userId]/teams
          Apr 20 10:49:30 ├ ƒ /api/users/[userId]/websites
          Apr 20 10:49:30 ├ ƒ /api/websites
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/active
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/daterange
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/event-data
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/event-data/[eventId]
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/event-data/events
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/event-data/fields
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/event-data/properties
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/event-data/stats
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/event-data/values
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/events
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/events/series
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/events/stats
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/export
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/metrics
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/metrics/expanded
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/pageviews
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/replays
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/replays/[replayId]
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/replays/saved
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/replays/saved/[replayId]
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/reports
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/reset
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/revenue/sessions
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/segments
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/segments/[segmentId]
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/session-data/properties
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/session-data/values
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/sessions
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/sessions/[sessionId]
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/sessions/[sessionId]/activity
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/sessions/[sessionId]/properties
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/sessions/[sessionId]/replays
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/sessions/stats
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/sessions/weekly
          Apr 20 10:49:30 => Healthcheck error: Error: connect ECONNREFUSED [REDACTED_IP]:3000
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/shares
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/stats
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/transfer
          Apr 20 10:49:30 ├ ƒ /api/websites/[websiteId]/values
          Apr 20 10:49:30 ├ ƒ /boards
          Apr 20 10:49:30 ├ ƒ /boards/[boardId]
          Apr 20 10:49:30 ├ ƒ /boards/[boardId]/design
          Apr 20 10:49:30 ├ ƒ /boards/[boardId]/edit
          Apr 20 10:49:30 ├ ƒ /boards/create
          Apr 20 10:49:30 ├ ƒ /console/[websiteId]
          Apr 20 10:49:30 ├ ƒ /dashboard
          Apr 20 10:49:30 ├ ƒ /dashboard/edit
          Apr 20 10:49:30 ├ ƒ /links
          Apr 20 10:49:30 ├ ƒ /links/[linkId]
          Apr 20 10:49:30 ├ ƒ /links/[linkId]/edit
          Apr 20 10:49:30 ├ ƒ /login
          Apr 20 10:49:30 ├ ƒ /logout
          Apr 20 10:49:30 ├ ƒ /p/[slug]
          Apr 20 10:49:30 ├ ƒ /pixels
          Apr 20 10:49:30 ├ ƒ /pixels/[pixelId]
          Apr 20 10:49:30 ├ ƒ /pixels/[pixelId]/edit
          Apr 20 10:49:30 ├ ƒ /q/[slug]
          Apr 20 10:49:30 ├ ƒ /settings/preferences
          Apr 20 10:49:30 ├ ƒ /settings/profile
          Apr 20 10:49:30 ├ ƒ /settings/teams
          Apr 20 10:49:30 ├ ƒ /settings/teams/[teamId]
          Apr 20 10:49:30 ├ ƒ /settings/websites
          Apr 20 10:49:30 ├ ƒ /settings/websites/[websiteId]
          Apr 20 10:49:30 ├ ƒ /share/[slug]/[[...path]]
          Apr 20 10:49:30 ├ ƒ /sso
          Apr 20 10:49:30 ├ ƒ /teams
          Apr 20 10:49:30 ├ ƒ /websites
          Apr 20 10:49:30 ├ ƒ /websites/[websiteId]
          Apr 20 10:49:30 ├ ƒ /websites/[websiteId]/(.)replays/[sessionId]
          Apr 20 10:49:30 ├ ƒ /websites/[websiteId]/(.)sessions/[sessionId]
          Apr 20 10:49:30 ├ ƒ /websites/[websiteId]/attribution
          Apr 20 10:49:30 ├ ƒ /websites/[websiteId]/breakdown
          Apr 20 10:49:30 ├ ƒ /websites/[websiteId]/cohorts
          Apr 20 10:49:30 ├ ƒ /websites/[websiteId]/compare
          Apr 20 10:49:30 ├ ƒ /websites/[websiteId]/events
          Apr 20 10:49:30 ├ ƒ /websites/[websiteId]/funnels
          Apr 20 10:49:30 ├ ƒ /websites/[websiteId]/goals
          Apr 20 10:49:30 ├ ƒ /websites/[websiteId]/journeys
          Apr 20 10:49:30 ├ ƒ /websites/[websiteId]/performance
          Apr 20 10:49:30 ├ ƒ /websites/[websiteId]/realtime
          Apr 20 10:49:30 ├ ƒ /websites/[websiteId]/replays
          Apr 20 10:49:30 ├ ƒ /websites/[websiteId]/replays/[replayId]
          Apr 20 10:49:30 ├ ƒ /websites/[websiteId]/retention
          Apr 20 10:49:30 ├ ƒ /websites/[websiteId]/revenue
          Apr 20 10:49:30 ├ ƒ /websites/[websiteId]/segments
          Apr 20 10:49:30 ├ ƒ /websites/[websiteId]/sessions
          Apr 20 10:49:30 ├ ƒ /websites/[websiteId]/sessions/[sessionId]
          Apr 20 10:49:30 ├ ƒ /websites/[websiteId]/settings
          Apr 20 10:49:30 └ ƒ /websites/[websiteId]/utm
          Apr 20 10:49:30 2026-04-20T08:49:30Z
          Apr 20 10:49:30 2026-04-20T08:49:30Z
          Apr 20 10:49:30 ƒ (Dynamic) server-rendered on demand
          Apr 20 10:49:30 2026-04-20T08:49:30Z
          Apr 20 10:49:30 $ node scripts/postbuild.js
          Apr 20 10:49:30 warning Cannot find a suitable global folder. Tried these: "/usr/local, /usr/local/share/.yarn"
          Apr 20 10:49:30 Done in 54.27s.
          Apr 20 10:49:30 => Running migrations
          Apr 20 10:49:30 yarn run v1.22.22
          Apr 20 10:49:30 $ prisma migrate deploy
          Apr 20 10:49:32 Loaded Prisma config from prisma.config.ts.
          Apr 20 10:49:32
          Apr 20 10:49:32 Prisma schema loaded from prisma/schema.prisma.
          Apr 20 10:49:32 Datasource "db": PostgreSQL database "dbaaccf0b576884f13aca5421102153087", schema "public" at "postgresql"
          Apr 20 10:49:32 2026-04-20T08:49:32Z
          Apr 20 10:49:32 19 migrations found in prisma/migrations
          Apr 20 10:49:32 2026-04-20T08:49:32Z
          Apr 20 10:49:32 2026-04-20T08:49:32Z
          Apr 20 10:49:32 No pending migrations to apply.
          Apr 20 10:49:32 Done in 2.09s.
          Apr 20 10:49:32 ==> Starting Umami
          Apr 20 10:49:33 yarn run v1.22.22
          Apr 20 10:49:33 $ /app/code/node_modules/.bin/next start
          Apr 20 10:49:33 ▲ Next.js 16.2.4
          Apr 20 10:49:33 - Local: http://localhost:3000
          Apr 20 10:49:33 - Network: http://[REDACTED_IP]:3000
          Apr 20 10:49:33 ✓ Ready in 203ms
          Apr 20 10:49:33 ⚠ "next start" does not work with "output: standalone" configuration. Use "node .next/standalone/server.js" instead.
          
          1 Reply Last reply
          1
          • nebulonN Away
            nebulonN Away
            nebulon
            Staff
            wrote on last edited by
            #6

            Yeah umami is a nextjs app, those need a lot of memory as a baseline unfortunately 😕

            1 Reply Last reply
            1
            • nostrdevN Offline
              nostrdevN Offline
              nostrdev
              wrote on last edited by
              #7

              same issue here. Moving to 8gb worked. subsequently resizing back to 2gb or 4gb does not work.

              8gb is pretty big!

              1 Reply Last reply
              2
              • timconsidineT Offline
                timconsidineT Offline
                timconsidine
                App Dev
                wrote on last edited by
                #8

                Stupidly big for an app of this nature.
                I’m replacing it if 8Gb is needed.

                Indie app dev, huge fan of Cloudron PaaS, scratching my itches : communityapps.appx.uk

                1 Reply Last reply
                1
                • jamesJ Online
                  jamesJ Online
                  james
                  Staff
                  wrote on last edited by
                  #9

                  The 8 GB are not always used, there are just allowed to be used.

                  timconsidineT 1 Reply Last reply
                  1
                  • jamesJ james

                    The 8 GB are not always used, there are just allowed to be used.

                    timconsidineT Offline
                    timconsidineT Offline
                    timconsidine
                    App Dev
                    wrote on last edited by
                    #10

                    @James fair point .... but still stupid IMHO. Especially as it worked perfectly well in 3Gb until recent updates. Not much time to research an alternative just now so will live with it. Simply because I'm lucky enough to have 128Gb RAM on my Cloudron VPS .... but I didn't spec it that way to be wasted on Umami.

                    Indie app dev, huge fan of Cloudron PaaS, scratching my itches : communityapps.appx.uk

                    1 Reply Last reply
                    2
                    • S Offline
                      S Offline
                      simon
                      wrote last edited by
                      #11

                      Had the same issue — Umami stuck on "Not responding" with build-app exiting with code 137 during next build --turbo.

                      Fix: temporarily bump RAM to 8 GB for the first start, let the build complete, then reduce. In my case 3 GB is the minimum stable amount for ongoing operation — 2.5 GB still crashes.

                      Hope this saves someone some time. Would be great if the package could ship with a pre-compiled build to avoid this entirely.

                      1 Reply Last reply
                      3

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