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  3. SMTP Settings for NodeBB - Need confirmation.

SMTP Settings for NodeBB - Need confirmation.

Scheduled Pinned Locked Moved Solved NodeBB
nodebbemail
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  • J Offline
    J Offline
    jagan
    wrote on last edited by girish
    #1

    Hi,
    Here is the settings for SMTP on my NodeBB.
    0_1537877652686_d6d4eebc-7819-4dbc-bf36-591d42d81c1d-image.png

    However, I am not receiving any emails including the confirmation email.
    Is the setting above correct or does it need changing.

    Should the SMTP port be changed to 25 perhaps? and the connection security to StartTLS?

    Thank you for your assistance!

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    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #2

      Can you first confirm that general email sending from your Cloudron works? You can send out a test email from within the status tab in the email view of your Cloudron dashboard.

      From your screenshot, at least those values look fine. There is no starttls required, since the connection happens on the server local network via port 2525.

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      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #3

        @jagan is this still an issue for you? Did you confirm that email sending from Cloudron works generally?

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        • J Offline
          J Offline
          jegillikin
          wrote on last edited by
          #4

          A bit of thread necro, but I had the same problem. It appears that NodeBB is correctly configured, BUT in the Cloudron portal, by default, the "custom mailbox name" flag in the advanced app configuration settings is set to off. Thus, the email credentials correctly entered into NodeBB led to an account that, by default, was deactivated in Cloudron's mail server.

          For others who stumble here:

          1. From your Cloudron control panel, click the Configure tool (the pencil overlay over the app icon).
          2. In the Advanced tab of the pop-up, ensure that Custom Mailbox Name is checked, and that the name matches the name as configured in NodeBB's email control panel. By default, it's nodebb.app@.

          Problem solved, although whether it immediately resolved or whether it fixed when I rebooted Cloudron to install security updates about three seconds later, well .... 🙂

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