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Cloudron Forum

Apps - Status | Demo | Docs | Install
  1. Cloudron Forum
  2. Support
  3. Disk Space and Backup Folder

Disk Space and Backup Folder

Scheduled Pinned Locked Moved Unsolved Support
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  • M Offline
    M Offline
    Mac338
    wrote last edited by
    #1

    Hi everyone, I’m currently facing a major problem regarding my Cloudron storage.
    I have a VPS with 1 TB of storage and a second 2 TB hard drive dedicated to backups.

    My apps actually require about 480 GB of storage. Two days ago, I received a notification that I was running out of space. I checked Cloudron and saw that 800 GB was already in use; a day later, that figure had risen to 1 TB.

    Cloudron has also been reporting repeated backup failures for the past week.
    However, I have no idea why this is happening.

    Where should I start looking?

    The /var/backups directory contains several files. Shouldn't that directory be empty if I'm using a separate hard drive specifically for backups?

    root@cloudron:/var/backups# dir
    alternatives.tar.0        apt.extended_states.2.gz  dpkg.arch.5.gz        dpkg.statoverride.0     dpkg.status.2.gz
    alternatives.tar.1.gz     apt.extended_states.3.gz  dpkg.arch.6.gz        dpkg.statoverride.1.gz  dpkg.status.3.gz
    alternatives.tar.2.gz     apt.extended_states.4.gz  dpkg.diversions.0     dpkg.statoverride.2.gz  dpkg.status.4.gz
    alternatives.tar.3.gz     apt.extended_states.5.gz  dpkg.diversions.1.gz  dpkg.statoverride.3.gz  dpkg.status.5.gz
    alternatives.tar.4.gz     dpkg.arch.0               dpkg.diversions.2.gz  dpkg.statoverride.4.gz  dpkg.status.6.gz
    alternatives.tar.5.gz     dpkg.arch.1.gz            dpkg.diversions.3.gz  dpkg.statoverride.5.gz  snapshot
    alternatives.tar.6.gz     dpkg.arch.2.gz            dpkg.diversions.4.gz  dpkg.statoverride.6.gz
    apt.extended_states.0     dpkg.arch.3.gz            dpkg.diversions.5.gz  dpkg.status.0
    apt.extended_states.1.gz  dpkg.arch.4.gz            dpkg.diversions.6.gz  dpkg.status.1.gz
    

    please help me

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    • jamesJ Online
      jamesJ Online
      james
      Staff
      wrote last edited by james
      #2

      Hello @mac338 and welcome to the Cloudron forum

      Please include the output of the cloudron-support --troubleshoot command.
      Also, please share a screenshot of your backup configuration.

      The /var/backups folder is also used by Ubuntu itself so it is expected to contain files.
      You can run du -hd 1 /var/backups to check the size of that folder. It should not be bigger then ~1-2GB when no Cloudron backups are stored there.

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      • J Offline
        J Offline
        joseph
        Staff
        wrote last edited by
        #3

        Also, check /var/backups/snapshot (which I see in your output). Maybe it has some partial (failed) backup.

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        • swheeler78S Offline
          swheeler78S Offline
          swheeler78
          wrote last edited by
          #4

          I'm having the same issue. How can I clean out the backup folder?

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          • nebulonN Away
            nebulonN Away
            nebulon
            Staff
            wrote last edited by
            #5

            If /var/backup is not used/setup in Cloudron for backups in your instance anymore, then you can safely delete all files in /var/backup if you want. Other Ubuntu components may put some small files there though over time, but that is probably not disk space relevant after the initial purge.

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