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  3. Email forward to Gmail/Hotmail accounts

Email forward to Gmail/Hotmail accounts

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    • F Offline
      F Offline
      fer.raspo
      wrote on last edited by
      #1

      Hi friends!
      I need to forward some emails account for example client1@domain.com to client1@gmail.com/hotmail.com and to do that I configure Sieve Filters like explains this link: https://cloudron.io/documentation/email/#forward-all-emails-to-an-external-address

      The forwards works fine to an accounts with a same domain (domain.com) but the mails do not arrive when the forwarder is set to gmail or hotmail.

      What can happen?
      Thanks a lot from already!
      My best regards!

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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #2

        @fer-raspo Can you check if the messages ended up in your spam folder? Also, can you maybe first send an email from your client1@gmail.com to client1@domain.com (so that gmail learns your address) and test it again?

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        • F Offline
          F Offline
          fer.raspo
          wrote on last edited by
          #3

          @girish Thanks for your help! I checked the spam folder and did not arrived.
          And I tested to send from client1@gmail.com to client1@domain.com several times, and arrived fine, but the forward copy did not arrived.

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          • girishG girish

            @fer-raspo Can you check if the messages ended up in your spam folder? Also, can you maybe first send an email from your client1@gmail.com to client1@domain.com (so that gmail learns your address) and test it again?

            F Offline
            F Offline
            fer.raspo
            wrote on last edited by
            #4

            @girish Any idea what can happen?
            Thanks a lot! 🙂

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            • girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #5

              @fer-raspo Are you using a mail relay by any chance? There is an issue that email forwarding is not working as expected when using a mail relay - https://git.cloudron.io/cloudron/box/issues/593. We are working on a fix. Otherwise, are you able to join our chat at https://chat.cloudron.io and ping me there? (@girish).

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