Certificate issues when connecting to IMAP



  • Hi there.
    Today after restarting Cloudron service (it asked about restart due to some security reasons) my mail clients stopped connecting to IMAP with errors related to the SSL certificate.
    I tried to renew certificates through the admin panel but this didn't help.
    Here how it looks from Thunderbird client. First, it says that certificate information is outdated:
    d5e1bbd4-1422-40d1-91c1-4bd61e939744-image.png

    After clicking on Get certificate button it says that it can't get information:
    9768fcb9-8723-4af8-b959-be0eecf617e0-image.png

    How can I fix this issue? At the moment I can use email only trough SOGo client.



  • @Bounz There is a bug a in Cloudron that when the certificate gets renewed, the mail container is not updated with the new certificate. We are pushing an update in coming days to fix this.

    To workaround:

    1. Go to domains view and add a new domain called example.com (sic) with the No-op provider
    2. Remove the example.com domain

    The above process will update the mail container with the correct certificate. Let me know if that works (or not!)



  • Yes, this did the trick, thank you!



  • Had this happen as well. Thanks for fixing in future versions.


Log in to reply