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    Solved Certificate issues when connecting to IMAP

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    • Bounz
      Bounz last edited by girish

      Hi there.
      Today after restarting Cloudron service (it asked about restart due to some security reasons) my mail clients stopped connecting to IMAP with errors related to the SSL certificate.
      I tried to renew certificates through the admin panel but this didn't help.
      Here how it looks from Thunderbird client. First, it says that certificate information is outdated:
      d5e1bbd4-1422-40d1-91c1-4bd61e939744-image.png

      After clicking on Get certificate button it says that it can't get information:
      9768fcb9-8723-4af8-b959-be0eecf617e0-image.png

      How can I fix this issue? At the moment I can use email only trough SOGo client.

      1 Reply Last reply Reply Quote 1
      • girish
        girish Staff last edited by

        @Bounz There is a bug a in Cloudron that when the certificate gets renewed, the mail container is not updated with the new certificate. We are pushing an update in coming days to fix this.

        To workaround:

        1. Go to domains view and add a new domain called example.com (sic) with the No-op provider
        2. Remove the example.com domain

        The above process will update the mail container with the correct certificate. Let me know if that works (or not!)

        1 Reply Last reply Reply Quote 1
        • Bounz
          Bounz last edited by

          Yes, this did the trick, thank you!

          1 Reply Last reply Reply Quote 0
          • T
            tadeas last edited by

            Had this happen as well. Thanks for fixing in future versions.

            1 Reply Last reply Reply Quote 0
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