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  3. Unable to go to https://<IP>

Unable to go to https://<IP>

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    • C Offline
      C Offline
      cloudron_account
      wrote on last edited by
      #1

      Trying to setup Cloudron for the first time using this article: https://cloudron.io/blog/2018-04-13-home-server.html.
      Installed Bionic, Cloudron, then tried going to https://<IP> (where IP is my public IP), and that won't open. I've forwarded the ports and, seeing how I can't access the public IP even from my phone using data, I don't think it's a loopback problem.
      I can see the domain welcome screen if I go to https://<private IP for the server>, and I've tried setting it up from there, it seems to go fine initially, but after https://<private IP for the server>/setupdns.html it can't load the page.
      Any help would be appreciated.

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      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #2

        Hi and welcome!

        Just to make sure, do you have a public ipv4 which is dedicated to your home? Some ISPs only give out ipv6 and have the ipv4 shared across many customers. In such a setup Cloudron would not be able to work unfortunately.
        Second which ports have you forwarded?

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        • C Offline
          C Offline
          cloudron_account
          wrote on last edited by cloudron_account
          #3

          I'm not sure about the first one. If I go to canyouseeme.org it shows an ipv4 address. It also doesn't start with 192.168 and isn't in any of these ranges:
          10.0.0.0 - 10.255.255.255
          172.16.0.0 - 172.31.255.255
          192.168.0.0 - 192.168.255.255
          But my individual device IPs are 192.168.1.1, 192.168.1.4 etc. Does that mean I have a public or a private ipv4? My ISP is Spectrum.

          I forwarded 80 and 443.

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          • nebulonN nebulon

            Hi and welcome!

            Just to make sure, do you have a public ipv4 which is dedicated to your home? Some ISPs only give out ipv6 and have the ipv4 shared across many customers. In such a setup Cloudron would not be able to work unfortunately.
            Second which ports have you forwarded?

            C Offline
            C Offline
            cloudron_account
            wrote on last edited by
            #4

            @nebulon Any info on this?

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            • girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #5

              @cloudron_account Are you able to join our chat at https://chat.cloudron.io and ping @girish or @nebulon there? Since, this seems to be mostly networking related, it helps to speak directly.

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              • nebulonN Offline
                nebulonN Offline
                nebulon
                Staff
                wrote on last edited by
                #6

                This was resolved in the chat

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