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    Solved Unable to go to https://<IP>

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    • C
      cloudron_account last edited by

      Trying to setup Cloudron for the first time using this article: https://cloudron.io/blog/2018-04-13-home-server.html.
      Installed Bionic, Cloudron, then tried going to https://<IP> (where IP is my public IP), and that won't open. I've forwarded the ports and, seeing how I can't access the public IP even from my phone using data, I don't think it's a loopback problem.
      I can see the domain welcome screen if I go to https://<private IP for the server>, and I've tried setting it up from there, it seems to go fine initially, but after https://<private IP for the server>/setupdns.html it can't load the page.
      Any help would be appreciated.

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      • nebulon
        nebulon Staff last edited by

        Hi and welcome!

        Just to make sure, do you have a public ipv4 which is dedicated to your home? Some ISPs only give out ipv6 and have the ipv4 shared across many customers. In such a setup Cloudron would not be able to work unfortunately.
        Second which ports have you forwarded?

        C 1 Reply Last reply Reply Quote 0
        • C
          cloudron_account last edited by cloudron_account

          I'm not sure about the first one. If I go to canyouseeme.org it shows an ipv4 address. It also doesn't start with 192.168 and isn't in any of these ranges:
          10.0.0.0 - 10.255.255.255
          172.16.0.0 - 172.31.255.255
          192.168.0.0 - 192.168.255.255
          But my individual device IPs are 192.168.1.1, 192.168.1.4 etc. Does that mean I have a public or a private ipv4? My ISP is Spectrum.

          I forwarded 80 and 443.

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          • C
            cloudron_account @nebulon last edited by

            @nebulon Any info on this?

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            • girish
              girish Staff last edited by

              @cloudron_account Are you able to join our chat at https://chat.cloudron.io and ping @girish or @nebulon there? Since, this seems to be mostly networking related, it helps to speak directly.

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              • nebulon
                nebulon Staff last edited by

                This was resolved in the chat

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