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    Q: backup issues and the understanding of mail informations

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    • luckow
      luckow translator last edited by girish

      Hi,

      since I switched my backups from tgz to rsync, i got cloudron mails on a daily base.

      Dear cloudron Admin,

      Cloudron failed to create a complete backup. Please see https://cloudron.io/documentation/troubleshooting/#backups
      for troubleshooting.

      Logs for this failure are available at https://my.example.com/logs.html?taskId=0000


      Old backup not found: snapshot/nextcloud/data/user/files/user/user/.~lock.name-03.odt#

      My questions are:

      • Does it means, that the backup is complete, but without the .~lock.name-03.odt file? Or does it stops after that error message?
      • What is the problem with the "Old backup not found:" meaning? If there is no "old backup", put the file in the new one or trash it. Why is it a failure?
      • For me as a human, my feeling about the .~lock.name-03.odt file is "forget about it. It's not important". That brings me to the question of a kind of blacklisting file types?!

      Best
      Stephan

      Pronouns: he/him | Primary language: German

      1 Reply Last reply Reply Quote 0
      • girish
        girish Staff last edited by

        @luckow Is this when using the minio backend?

        luckow 1 Reply Last reply Reply Quote 0
        • luckow
          luckow translator @girish last edited by

          @girish yep. minio backend

          Pronouns: he/him | Primary language: German

          1 Reply Last reply Reply Quote 0
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