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  1. Cloudron Forum
  2. OnlyOffice
  3. Issue with NextCloud and OnlyOffice

Issue with NextCloud and OnlyOffice

Scheduled Pinned Locked Moved Solved OnlyOffice
nextcloudonlyoffice
27 Posts 8 Posters 5.9k Views 10 Watching
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  • H Offline
    H Offline
    henry000
    wrote on last edited by
    #21

    @girish here some further updates: on Firefox, I can open up Word documents just fine, no issues now: I remember Word docs did not work previously when I had "editor updated" dialog box. It's only with spreadsheets that I am still currently getting the hanging "loading document" progressbar that goes on forever. No idea what's happening here.

    girishG 1 Reply Last reply
    0
    • jdaviescoatesJ jdaviescoates

      @marcusquinn thanks, I was wondering why you'd opted for Collabora over OnlyOffice since I saw this section on your https://brandlight.org/ website:

      We saved over £15k a month with Brandlight apps & services.

      Switching from:

      Lastpass to Bitwarden
      Jira to GitLab
      Confluence to WikiJS
      Slack to Rocket.Chat
      Freshdesk to Freescout
      Amazon AWS to Hetzner
      Microsoft Azure to Contabo
      Gmail to Cloudron & Roundcube
      Google Drive to Nextcloud
      Google Apps to Collabora Online
      Microsoft Office to Libre Office
      Zoom to Kopano Meet
      Microsoft Dynamics to Odoo ERP & CRM
      Zapier to Integromat
      Codeless Platforms to n8n.io
      Power BI to Redash
      Trello to Wekan
      Monday to Restyaboard
      Survey Monkey to Lime Survey
      Campaign Monitor to Mautic & Elastic Email

      marcusquinnM Offline
      marcusquinnM Offline
      marcusquinn
      wrote on last edited by
      #22

      @jdaviescoates Yup, that's almost true, in that some of those service I've yet to cancel. Shocking how the costs added up over the years when I had Sys Admins that continually chose the most expensive options and when service price-hiked over the years at the same time as we needed more users.

      That site is a WIP but the overall aim is to promote sustainable service pricing expectations for all online services, some we've been doing for years and some will be new based on Cloudron amazingness.

      Got a lot more interesting things to come and will share as they are ready.

      Web Design https://www.evergreen.je
      Development https://brandlight.org
      Life https://marcusquinn.com

      1 Reply Last reply
      1
      • H henry000

        @girish here some further updates: on Firefox, I can open up Word documents just fine, no issues now: I remember Word docs did not work previously when I had "editor updated" dialog box. It's only with spreadsheets that I am still currently getting the hanging "loading document" progressbar that goes on forever. No idea what's happening here.

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #23

        @henry000 Ah, I never opened spreadsheets. I only tested it with documents. Maybe we should report the issue upstream, because I don't think this is Cloudron packaging related.

        1 Reply Last reply
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        • H Offline
          H Offline
          henry000
          wrote on last edited by
          #24

          @girish - I am totally stumped as to what's going on. I now can open all documents (word and spreadsheets) just fine in Firefox.

          There's nothing changed. The only thing I can think of is, maybe in I just needed to let the progress-bars run forever in Firefox. But doesn't explain why it worked on my Chrome.

          Anyway, the issue is gone for me now.

          girishG 1 Reply Last reply
          1
          • H henry000

            @girish - I am totally stumped as to what's going on. I now can open all documents (word and spreadsheets) just fine in Firefox.

            There's nothing changed. The only thing I can think of is, maybe in I just needed to let the progress-bars run forever in Firefox. But doesn't explain why it worked on my Chrome.

            Anyway, the issue is gone for me now.

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #25

            @henry000 AI!

            1 Reply Last reply
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            • nebulonN Away
              nebulonN Away
              nebulon
              Staff
              wrote on last edited by
              #26

              Maybe your OnlyOffice instance was updated now to the version released recently?

              H 1 Reply Last reply
              0
              • nebulonN nebulon

                Maybe your OnlyOffice instance was updated now to the version released recently?

                H Offline
                H Offline
                henry000
                wrote on last edited by
                #27

                Hi @nebulon, issue happened after I updated to the latest versions few days ago (version info in a previous reply). Don't think there're any updates since. To be sure, I just checked my versions again, still the same:

                ONLYOFFICE 6.1.0
                Community Document Server 0.1.8
                Nextcloud 20.0.2
                Packaged version 4.8.1

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