Issue with NextCloud and OnlyOffice
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It seems like something's wrong with the latest round of updates. I'm on OnlyOffice 5.5.1 (Package v1.1.1) and Nextcloud 18.0.2 (Package v4.4.0). When I try to load a document or spreadsheet, I get a notice that the "editor version has been updated" and the page tries to reload but never does (see below).
I've tried restarting both NextCloud and OnlyOffice, tried reinstalling OnlyOffice, tried a different browser, and double-checked the configuration steps from the Cloudron docs -- none of these seems to have fixed it. Has anyone else noticed a similar issue?
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@ochoseis I don't know the root cause but one idea is to disable/enable the onlyoffice extension inside nextcloud and also clearing the browser cache?
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Clearing cache and trying logging in/out didn't work. Figure it might be an issue with the connector, so following here:
https://github.com/ONLYOFFICE/onlyoffice-nextcloud/issues/262
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That error seems bizzare. I wonder if this happens with new installations. Our internal nextcloud+onlyoffice seems to be working just fine. Let me check.
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@girish just fyi it's working fine for me on a new (5.1 now 5.1.4) install from 8 days ago, and on my other older install which has so far updated up to 5.1.3
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@ochoseis so did ensuring the onlyoffice-nextcloud connector being up-to-date help in your case?
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This was happening on my machine this morning; clearing local data for the domain (top-level and therefore all apps) did resolve it.
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Yeah, I tried to reproduce this locally but this works if the app and connector is up to date.
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For posterity, it started working again at some point at or before NextCloud v18.04 w/ the v4.1.4 OnlyOffice app. The OnlyOffice server was still at v5.5.1.
