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SOLVED error occurred during the uninstall operation



  • dear cloudron community,
    i am trying to uninstall 2 apps (monica and nextcloud) and i get two similar errors:
    An error occurred during the uninstall operation: Task Error: Task 3207 stopped
    An error occurred during the uninstall operation: Task Error: Task 3206 stopped
    Can somebody hint me how could I deal with this?
    Thank you!


  • Staff

    If you head over to the "Console" section of the app configuration page, there is a Logs button to see further details as of why it might have failed.



  • @nebulon thank you ! this is already something new. however, i dont understand those technical messages


  • Staff

    You can send the log file content to support@cloudron.io if you are unsure if it contains secrets which you don't want to share here.


  • Staff

    The issue here was that docker was stuck and not responding to API calls anymore. The issue is known and it happens at random times (no idea what the root cause is).

    The fix is to simply systemctl restart docker and if that command gets stuck to just reboot the server.


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