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    Solved error occurred during the uninstall operation

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    • M
      manuel last edited by

      dear cloudron community,
      i am trying to uninstall 2 apps (monica and nextcloud) and i get two similar errors:
      An error occurred during the uninstall operation: Task Error: Task 3207 stopped
      An error occurred during the uninstall operation: Task Error: Task 3206 stopped
      Can somebody hint me how could I deal with this?
      Thank you!

      1 Reply Last reply Reply Quote 0
      • nebulon
        nebulon Staff last edited by

        If you head over to the "Console" section of the app configuration page, there is a Logs button to see further details as of why it might have failed.

        M 1 Reply Last reply Reply Quote 0
        • M
          manuel @nebulon last edited by

          @nebulon thank you ! this is already something new. however, i dont understand those technical messages

          1 Reply Last reply Reply Quote 0
          • nebulon
            nebulon Staff last edited by

            You can send the log file content to support@cloudron.io if you are unsure if it contains secrets which you don't want to share here.

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            • girish
              girish Staff last edited by

              The issue here was that docker was stuck and not responding to API calls anymore. The issue is known and it happens at random times (no idea what the root cause is).

              The fix is to simply systemctl restart docker and if that command gets stuck to just reboot the server.

              Aizat 1 Reply Last reply Reply Quote 1
              • Aizat
                Aizat @girish last edited by

                @girish I can confirm. I had "Error : Task Error - Task 4237 stopped" and I did what you said, and it restore from backup normally.

                All my updates were stuck with the same error. Coincidentally, Contabo was having maintenance before, and every time they did a repair Cloudron acted a bit weird. I suspect it might have to do with the server hosting...

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