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  3. Redis backup error (Wallabag)

Redis backup error (Wallabag)

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redisbackups
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    • necrevistonnezrN Offline
      necrevistonnezrN Offline
      necrevistonnezr
      wrote on last edited by girish
      #1

      Since Saturday, I regularly receive the following errors from Cloudron backup, probably related to "Error getting IP of redis-07e4e251-ed90-42ca-9ba3-e015b108f1e6 service":

      Jun 02 05:00:02 box:taskworker Starting task 3832
      Jun 02 05:00:02 box:settings initCache: pre-load settings
      Jun 02 05:00:02 box:tasks 3832: {"percent":1,"message":"Backing up wbcf.[MYDOMAIN]"}
      Jun 02 05:00:02 box:tasks 3832: {"percent":12.11111111111111,"message":"Snapshotting app wbcf.[MYDOMAIN]"}
      Jun 02 05:00:02 box:addons wbcf.[MYDOMAIN] backupAddons
      Jun 02 05:00:02 box:addons wbcf.[MYDOMAIN] backupAddons: Backing up ["postgresql","redis","localstorage","sendmail"]
      Jun 02 05:00:02 box:addons wbcf.[MYDOMAIN] Backing up postgresql
      Jun 02 05:00:04 box:addons wbcf.[MYDOMAIN] Backing up redis
      Jun 02 05:00:04 box:backups wbcf.[MYDOMAIN] Unable to backup { BoxError: Error getting IP of redis-07e4e251-ed90-42ca-9ba3-e015b108f1e6 service
      at /home/yellowtent/box/src/backups.js:1049:36
      at /home/yellowtent/box/node_modules/async/dist/async.js:473:16
      at iterateeCallback (/home/yellowtent/box/node_modules/async/dist/async.js:988:17)
      at /home/yellowtent/box/node_modules/async/dist/async.js:969:16
      at /home/yellowtent/box/src/addons.js:1857:27
      at /home/yellowtent/box/src/addons.js:297:25
      at Object.callback (/home/yellowtent/box/src/docker.js:512:9)
      at /home/yellowtent/box/node_modules/dockerode/lib/container.js:73:12
      at Modem.buildPayload (/home/yellowtent/box/node_modules/docker-modem/lib/modem.js:273:7)
      at IncomingMessage.<anonymous> (/home/yellowtent/box/node_modules/docker-modem/lib/modem.js:232:14)
      name: 'BoxError',
      reason: 'External Error',
      details: {},
      message:
      'Error getting IP of redis-07e4e251-ed90-42ca-9ba3-e015b108f1e6 service' }
      Jun 02 05:00:04 box:tasks setCompleted - 3832: {"result":null,"error":{"stack":"BoxError: Error getting IP of redis-07e4e251-ed90-42ca-9ba3-e015b108f1e6 service\n at /home/yellowtent/box/src/backups.js:1049:36\n at /home/yellowtent/box/node_modules/async/dist/async.js:473:16\n at iterateeCallback (/home/yellowtent/box/node_modules/async/dist/async.js:988:17)\n at /home/yellowtent/box/node_modules/async/dist/async.js:969:16\n at /home/yellowtent/box/src/addons.js:1857:27\n at /home/yellowtent/box/src/addons.js:297:25\n at Object.callback (/home/yellowtent/box/src/docker.js:512:9)\n at /home/yellowtent/box/node_modules/dockerode/lib/container.js:73:12\n at Modem.buildPayload (/home/yellowtent/box/node_modules/docker-modem/lib/modem.js:273:7)\n at IncomingMessage.<anonymous> (/home/yellowtent/box/node_modules/docker-modem/lib/modem.js:232:14)","name":"BoxError","reason":"External Error","details":{},"message":"Error getting IP of redis-07e4e251-ed90-42ca-9ba3-e015b108f1e6 service"}}
      Jun 02 05:00:04 box:tasks 3832: {"percent":100,"result":null,"error":{"stack":"BoxError: Error getting IP of redis-07e4e251-ed90-42ca-9ba3-e015b108f1e6 service\n at /home/yellowtent/box/src/backups.js:1049:36\n at /home/yellowtent/box/node_modules/async/dist/async.js:473:16\n at iterateeCallback (/home/yellowtent/box/node_modules/async/dist/async.js:988:17)\n at /home/yellowtent/box/node_modules/async/dist/async.js:969:16\n at /home/yellowtent/box/src/addons.js:1857:27\n at /home/yellowtent/box/src/addons.js:297:25\n at Object.callback (/home/yellowtent/box/src/docker.js:512:9)\n at /home/yellowtent/box/node_modules/dockerode/lib/container.js:73:12\n at Modem.buildPayload (/home/yellowtent/box/node_modules/docker-modem/lib/modem.js:273:7)\n at IncomingMessage.<anonymous> (/home/yellowtent/box/node_modules/docker-modem/lib/modem.js:232:14)","name":"BoxError","reason":"External Error","details":{},"message":"Error getting IP of redis-07e4e251-ed90-42ca-9ba3-e015b108f1e6 service"}}
      
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      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #2

        Can you check that specific redis addon in the services part of the System view in the dashboard? Possibly it needs restarting or maybe even adjusting the memory limit.

        1 Reply Last reply
        1
        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #3

          If the app is currently stopped, you can also follow what @girish mentioned at https://forum.cloudron.io/topic/2392/stopped-apps-not-getting-backed-up-is-this-intentional/13

          necrevistonnezrN 1 Reply Last reply
          1
          • nebulonN nebulon

            If the app is currently stopped, you can also follow what @girish mentioned at https://forum.cloudron.io/topic/2392/stopped-apps-not-getting-backed-up-is-this-intentional/13

            necrevistonnezrN Offline
            necrevistonnezrN Offline
            necrevistonnezr
            wrote on last edited by
            #4

            @nebulon said in Redis backup error (Wallabag):

            If the app is currently stopped, you can also follow what @girish mentioned at https://forum.cloudron.io/topic/2392/stopped-apps-not-getting-backed-up-is-this-intentional/13

            Neither work - when I try to start the app or resize redis, I get

            Error : Inactive - Error getting IP of redis-07e4e251-ed90-42ca-9ba3-e015b108f1e6 service
            
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            0
            • nebulonN Offline
              nebulonN Offline
              nebulon
              Staff
              wrote on last edited by
              #5

              Can you check with docker ps -a if that container is in fact there and then restart it with docker restart <containerid>?

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