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  3. Mailgun Setup Issues

Mailgun Setup Issues

Scheduled Pinned Locked Moved Solved Support
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  • W Offline
    W Offline
    will
    wrote on last edited by
    #5

    Much appreciated!

    1 Reply Last reply
    0
    • ? Offline
      ? Offline
      A Former User
      wrote on last edited by
      #6

      Hi, having the same issue. Not sure what you said helps. I've set up a new domain, mg.example.com, with cloudron being hosted on example.com (and my.example.com). I wonder whether the difference between Cloudron using STARTTLS vs Mailgun using SSL/TLS is the problem?

      Not really sure.

      girishG 1 Reply Last reply
      0
      • ? A Former User

        Hi, having the same issue. Not sure what you said helps. I've set up a new domain, mg.example.com, with cloudron being hosted on example.com (and my.example.com). I wonder whether the difference between Cloudron using STARTTLS vs Mailgun using SSL/TLS is the problem?

        Not really sure.

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #7

        @edapm What error are you seeing? Any screenshots or error messages will help.

        ? 1 Reply Last reply
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        • girishG girish

          @edapm What error are you seeing? Any screenshots or error messages will help.

          ? Offline
          ? Offline
          A Former User
          wrote on last edited by
          #8

          @girish bc08d31b-fe54-4cef-9b74-17b96e6c3dd0-image.png

          ? 1 Reply Last reply
          0
          • ? A Former User

            @girish bc08d31b-fe54-4cef-9b74-17b96e6c3dd0-image.png

            ? Offline
            ? Offline
            A Former User
            wrote on last edited by
            #9

            @edapm Also not sure IMAP is working, how do I check?

            girishG 1 Reply Last reply
            0
            • ? A Former User

              @edapm Also not sure IMAP is working, how do I check?

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #10

              @edapm said in Mailgun Setup Issues:

              @edapm Also not sure IMAP is working, how do I check?

              How did you check if IMAP is working or not? Are you not able to connect with your mail client?

              ? 1 Reply Last reply
              0
              • girishG girish

                @edapm said in Mailgun Setup Issues:

                @edapm Also not sure IMAP is working, how do I check?

                How did you check if IMAP is working or not? Are you not able to connect with your mail client?

                ? Offline
                ? Offline
                A Former User
                wrote on last edited by
                #11

                @girish I sent an email via another email to the address and it timed out after 44 hours.

                ac3c8e14-5b2e-44b5-a3ed-a49a0dcecaec-image.png

                girishG 1 Reply Last reply
                0
                • ? A Former User

                  @girish I sent an email via another email to the address and it timed out after 44 hours.

                  ac3c8e14-5b2e-44b5-a3ed-a49a0dcecaec-image.png

                  girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #12

                  @edapm Ah, incoming mail is still SMTP. IMAP is used just by mail clients to get emails for users.

                  I see that I cannot connect to port 25. This is why incoming mail does not work. Where is your server hosted? Do you have a cloud firewall in the front? If so, you have to open up incoming port 25. Please see https://docs.cloudron.io/security/#inbound-ports for the various ports you need to open in the firewall.

                  root@my:~# telnet my.forgenst.com 25
                  Trying 51.140.109.177...
                  
                  ? 1 Reply Last reply
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                  • girishG girish

                    @edapm Ah, incoming mail is still SMTP. IMAP is used just by mail clients to get emails for users.

                    I see that I cannot connect to port 25. This is why incoming mail does not work. Where is your server hosted? Do you have a cloud firewall in the front? If so, you have to open up incoming port 25. Please see https://docs.cloudron.io/security/#inbound-ports for the various ports you need to open in the firewall.

                    root@my:~# telnet my.forgenst.com 25
                    Trying 51.140.109.177...
                    
                    ? Offline
                    ? Offline
                    A Former User
                    wrote on last edited by
                    #13

                    Hi @girish, yes I'm using Azure so port 25 is blocked, I cannot unblock it.

                    girishG 2 Replies Last reply
                    0
                    • ? A Former User

                      Hi @girish, yes I'm using Azure so port 25 is blocked, I cannot unblock it.

                      girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #14

                      @edapm Outbound port 25 is usually blocked (this is why you need a mailgun relay). But incoming port 25 is usually not blocked and this is something you setup in your azure firewall. This is the same as what you did for port 22/80/443. Just put 25 there as well.

                      1 Reply Last reply
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                      • ? A Former User

                        Hi @girish, yes I'm using Azure so port 25 is blocked, I cannot unblock it.

                        girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by
                        #15

                        @edapm https://docs.microsoft.com/en-us/answers/questions/4059/azure-vm-smtp-inbound-port-25-is-blocked.html

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                        • marcusquinnM Offline
                          marcusquinnM Offline
                          marcusquinn
                          wrote on last edited by
                          #16

                          I'd seriously consider anything other than Azure / AWS / GCP if you value your costs and time. So many faster, easier and cheaper solutions. Let us know if you have specific requirements as there's a ton of alternative and happier hosting experience among this community.

                          Web Design https://www.evergreen.je
                          Development https://brandlight.org
                          Life https://marcusquinn.com

                          ? 1 Reply Last reply
                          1
                          • marcusquinnM marcusquinn

                            I'd seriously consider anything other than Azure / AWS / GCP if you value your costs and time. So many faster, easier and cheaper solutions. Let us know if you have specific requirements as there's a ton of alternative and happier hosting experience among this community.

                            ? Offline
                            ? Offline
                            A Former User
                            wrote on last edited by A Former User
                            #17

                            Hi @marcusquinn, yeah I only use Azure because I get free credits via the GitHub Developer Pack. Do you know any good (preferably free) alternatives?

                            marcusquinnM 1 Reply Last reply
                            0
                            • ? A Former User

                              Hi @marcusquinn, yeah I only use Azure because I get free credits via the GitHub Developer Pack. Do you know any good (preferably free) alternatives?

                              marcusquinnM Offline
                              marcusquinnM Offline
                              marcusquinn
                              wrote on last edited by
                              #18

                              @edapm Personally, I'm all-in with Hetzner, not free but the best value for features I've found, particularly having network DDoS protection as standard. Others recommended include Contabo and Scaleway.

                              If you're getting free (inclusive) stuff from Microsoft then I suppose that's decent. Personally, I'm all GitLab, so anything GitHub is second-choice.

                              I guess there's nothing truly free, including your time, but those are the options I recommend, otherwise it's support tickets to Azure and hope for their ability to allow for port needs.

                              Web Design https://www.evergreen.je
                              Development https://brandlight.org
                              Life https://marcusquinn.com

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