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  • Email SMTP: Connection Closed

    Solved Support
    18
    1 Votes
    18 Posts
    136 Views
    humptydumptyH

    I enabled Dynamic DNS in Cloudron. Then, I turned off the VPS, deleted its IP's (ipv4 and ipv6) and reassigned new ones. Manually updated DNS record of my. to point to the new domain and it came up in 2 mins. Resynced DNS and it looks like the SMTP issue is fixed.

  • SMTP config: server not being displayed

    Solved Support
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    4 Posts
    43 Views
    nebulonN

    Ah the Cloudron is on version 7.5.2 which had a bug here. This is fixed with v8.0 already

  • Website needs to send emails to cloudron server

    Solved Support
    16
    1 Votes
    16 Posts
    616 Views
    girishG

    @AartJansen '+' is the default qualifier. So, it is redundant in +a:my.friendwholesale.co.nz . You can remove it.

  • Email relay issue, emails don't deliver

    Solved Support
    4
    1 Votes
    4 Posts
    243 Views
    LanhildL

    @girish Perfect, that solved it. Thanks!

  • Send email with brevo relay

    Unsolved Support
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    1 Votes
    2 Posts
    242 Views
    girishG

    @JUVOJustin said in Send email with brevo relay:

    I have a sender configured for my-domain.com, while the server has cloudron01.my-domain.com . How can i solve this?

    Just to double check - on Cloudron, the relay system requires "domain" level relaying . Meaning, it requires a relay that can send with FROM address like <anything>@domain.com , as opposed to specific-address@domain.com . Can you confirm this?

    I think the easiest would be to allow changing the "From" domain in case a relay is used, since the sending domain will most likely be handled by the relay provider.

    You can change the From Email address of an app in the Email section of the app - https://docs.cloudron.io/apps/#mail-from-address . If you want my-domain.com , then add this in the Domains view. It will then appear in the dropdown of the Email domain selector as well. Then, Email -> my-domain.com -> Configure Outbound as brevo.

  • sending email not working: PTR DNS record (PTR) did not match

    Solved Support
    3
    1 Votes
    3 Posts
    156 Views
    girishG

    @cylon usually, you can request your VPS provider to open that port and they might if they trust to now spam 🙂

    Alternative is to setup a relay - https://docs.cloudron.io/email/#relay-outbound-mails

  • Question

    Solved Support
    3
    1 Votes
    3 Posts
    181 Views
    girishG

    If you want to receive email, you have unblock incoming port 25.

    If you just want to send emails, then use a relay as @jdaviescoates suggested.

  • Unable to add Amazon SES as SMTP relay

    Solved Support
    3
    0 Votes
    3 Posts
    316 Views
    H

    I created a new SMTP user and that worked like a charm. Not sure why adding an access key for the existing cloudron SMTP user doesn't work.
    Either way, important thing is that it is working now.
    You may mark this thread as resolved. Thanks!

  • AodeRelay

    App Wishlist
    12
    0 Votes
    12 Posts
    638 Views
    mhgcicM

    @doodlemania2 said in AodeRelay:

    @mhgcic we have a pretty tight set of principles we follow. Doesn't mean stuff doesn't get through, but we take action pretty fast depending on the severity of the situation

    Thanks, we will take a look.

  • Postmark outbound integration

    Solved Support
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    14 Posts
    793 Views
    C

    @girish Nice. Wish Cloudron could fix all the other mistakes I make.

  • Outbound SMTP with iCloud+

    Support
    2
    1 Votes
    2 Posts
    156 Views
    M

    @umbergerba I am using iCloud as a second smtp server on my iPhone. Two things:

    the server that works for me is smtp.mail.me.com You have to generate an app specific password in your iCloud settings because you probably have activated 2FA. Apple Support Doc

    Hope that helps.

    Best,
    Sven

  • Share email relay?

    Solved Support
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    8 Posts
    535 Views
    robiR

    @girish can you just set them much lower like 20s?

  • Setup mailjet as mailserver does not work

    Solved Support
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    6 Posts
    525 Views
    saikarthikS

    @girish yes, that was the issue.
    These links helped:
    https://docs.cloudron.io/troubleshooting/#unbound
    https://forum.cloudron.io/topic/2106/dns-status-tool-reports-null-on-all-records?

  • can't send mails to gmail

    Support
    4
    2 Votes
    4 Posts
    338 Views
    girishG

    @RazielKanos said in can't send mails to gmail:

    The IP you're using to send mail is not authorized to send email directly to our servers. Please use the SMTP relay at your service provider instead. Learn more at https://support.google.com/mail/?p=NotAuthorizedError f13-20020a05600c4e8d00b003c6f97b761esi8416758wmq.104 - gsmtp

    Oh, I missed this. See https://support.google.com/mail/answer/10336?hl=en . Basically, google does not like your IP. Maybe they have blocked the whole IP range of your VPS provider . You have to use a relay - https://docs.cloudron.io/email/#relay-outbound-mails

  • Mail Relay - to Bridge Cloudron Servers

    Feature Requests
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    6 Posts
    488 Views
    girishG

    @roofboard did you get this sorted out?

  • Relay error: Greeting never received - Meaning?

    Solved Support
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    4 Posts
    415 Views
    humptydumptyH

    @girish Mailgun. It hasn't happened again (so far). BTW, the notification error listed only two out of ten domains (all using Mailgun).

  • External SMTP

    Solved Support
    6
    0 Votes
    6 Posts
    470 Views
    B

    To send emails from a domain not hosted on your app, configure the domain in the Email view for External SMTP and try using SMTPget for a reliable service.

  • Amazon SES - sandbox / production mode

    Solved Support
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    8 Posts
    1k Views
    timconsidineT

    @hollosch 👍 👏 🍾

  • Email not working (sending)

    Solved Support
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    0 Votes
    6 Posts
    1k Views
    girishG

    We didn't get to the bottom of this but the user solved it by moving to sendgrid.

  • 0 Votes
    6 Posts
    712 Views
    B

    @girish Wow that worked perfectly, thank you so much! 😊