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  2. WordPress (Managed)
  3. WordPress 5.5 auto-updates not working in Managed version, likely due to core updates blocked.

WordPress 5.5 auto-updates not working in Managed version, likely due to core updates blocked.

Scheduled Pinned Locked Moved Solved WordPress (Managed)
59 Posts 8 Posters 7.0k Views 8 Watching
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    • girishG girish

      @d19dotca It's in my todo list, have to investigate but so it's not obvious yet what the issue is.

      jdaviescoatesJ Online
      jdaviescoatesJ Online
      jdaviescoates
      wrote on last edited by
      #27

      @girish @d19dotca I wonder if the issue I'm having with configuring Wordfence Firewall is related....?

      When I try to do it I end up getting asked for FTP credentials (which of course I can't supply as they don't exist for WordPress Managed app).

      Wordfence_asks_for_credentials.png

      I use Cloudron with Gandi & Hetzner

      d19dotcaD 1 Reply Last reply
      0
      • jdaviescoatesJ jdaviescoates

        @girish @d19dotca I wonder if the issue I'm having with configuring Wordfence Firewall is related....?

        When I try to do it I end up getting asked for FTP credentials (which of course I can't supply as they don't exist for WordPress Managed app).

        Wordfence_asks_for_credentials.png

        d19dotcaD Offline
        d19dotcaD Offline
        d19dotca
        wrote on last edited by
        #28

        @jdaviescoates Good question! That won't be the root cause for me though I'm pretty sure as I don't have WordFence installed (or any security-related plugins really yet).

        --
        Dustin Dauncey
        www.d19.ca

        1 Reply Last reply
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        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #29

          @jdaviescoates Yeah, same as @d19dotca for my setup as well. I don't have WordFence. Why does wordfence want FTP permissions anyway? Is it patching some code?

          jdaviescoatesJ d19dotcaD 2 Replies Last reply
          0
          • girishG girish

            @jdaviescoates Yeah, same as @d19dotca for my setup as well. I don't have WordFence. Why does wordfence want FTP permissions anyway? Is it patching some code?

            jdaviescoatesJ Online
            jdaviescoatesJ Online
            jdaviescoates
            wrote on last edited by
            #30

            @girish it's for adding firewall rules to .htaccess

            I use Cloudron with Gandi & Hetzner

            MooCloud_MattM 1 Reply Last reply
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            • jdaviescoatesJ jdaviescoates

              @girish it's for adding firewall rules to .htaccess

              MooCloud_MattM Offline
              MooCloud_MattM Offline
              MooCloud_Matt
              wrote on last edited by
              #31

              @jdaviescoates
              Normally this kind of plugin for security they want to have access to all the WordPress to intervene if needed on all the WordPress root directory.
              This message is form wp. Because WordPress it's self provide an interface not edit files and accessing data, when a plugin try to access the filesystem with the filesystem API and the API fail, will automatically ask for the credential of ftp.
              But .htaccess is editable I think on managed too, so it's trying to do something in a read only directory on the image.

              Matteo. R.
              Founder and Tech-Support Manager.
              MooCloud MSP
              Swiss Managed Service Provider

              1 Reply Last reply
              0
              • girishG girish

                @jdaviescoates Yeah, same as @d19dotca for my setup as well. I don't have WordFence. Why does wordfence want FTP permissions anyway? Is it patching some code?

                d19dotcaD Offline
                d19dotcaD Offline
                d19dotca
                wrote on last edited by
                #32

                @girish Hi Girish, Any updates on this one? Did we ever find what causes the auto-updates to not work?

                --
                Dustin Dauncey
                www.d19.ca

                girishG 1 Reply Last reply
                1
                • d19dotcaD d19dotca

                  @girish Hi Girish, Any updates on this one? Did we ever find what causes the auto-updates to not work?

                  girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #33

                  @d19dotca This one has me totally stumped. It's crazy that there is no obvious way to test this. All the time it is "scheduled in 12 hours".

                  d19dotcaD 1 Reply Last reply
                  0
                  • girishG girish

                    @d19dotca This one has me totally stumped. It's crazy that there is no obvious way to test this. All the time it is "scheduled in 12 hours".

                    d19dotcaD Offline
                    d19dotcaD Offline
                    d19dotca
                    wrote on last edited by
                    #34

                    @girish Do we know if this works in Unmanaged? I haven't tried there, but if it works in Unmanaged... maybe that's one more reason to make Unmanaged the primary WordPress app package ๐Ÿ˜‰ haha I'll maybe try in Unmanaged over the weekend if it hasn't already been tried.

                    --
                    Dustin Dauncey
                    www.d19.ca

                    jdaviescoatesJ 1 Reply Last reply
                    1
                    • d19dotcaD d19dotca

                      @girish Do we know if this works in Unmanaged? I haven't tried there, but if it works in Unmanaged... maybe that's one more reason to make Unmanaged the primary WordPress app package ๐Ÿ˜‰ haha I'll maybe try in Unmanaged over the weekend if it hasn't already been tried.

                      jdaviescoatesJ Online
                      jdaviescoatesJ Online
                      jdaviescoates
                      wrote on last edited by jdaviescoates
                      #35

                      @d19dotca good question! I've just enabled auto-updates on a load of plugins (and the Twenty Twenty theme) on one of my Unmanaged sites so will report back...

                      I use Cloudron with Gandi & Hetzner

                      LonkleL jdaviescoatesJ 2 Replies Last reply
                      1
                      • jdaviescoatesJ jdaviescoates

                        @d19dotca good question! I've just enabled auto-updates on a load of plugins (and the Twenty Twenty theme) on one of my Unmanaged sites so will report back...

                        LonkleL Offline
                        LonkleL Offline
                        Lonkle
                        wrote on last edited by
                        #36

                        @jdaviescoates This was before my time here. But if you successfully get the feature working on Unmanaged. I'll install Managed and see where the break lies. I use to dive into the Wordpress Core Code for fun so I should be able to find what it's trying to write to but can't and quits (most likely a log file, maybe a backup before updating - but you'd think those files would be written in /uploads which is writeable.

                        1 Reply Last reply
                        2
                        • jdaviescoatesJ jdaviescoates

                          @d19dotca good question! I've just enabled auto-updates on a load of plugins (and the Twenty Twenty theme) on one of my Unmanaged sites so will report back...

                          jdaviescoatesJ Online
                          jdaviescoatesJ Online
                          jdaviescoates
                          wrote on last edited by
                          #37

                          @jdaviescoates said in WordPress 5.5 auto-updates not working in Managed version, likely due to core updates blocked.:

                          @d19dotca good question! I've just enabled auto-updates on a load of plugins (and the Twenty Twenty theme) on one of my Unmanaged sites so will report back...

                          Works!

                          auto_updates_work_in_unmanaged.png

                          I use Cloudron with Gandi & Hetzner

                          LonkleL 1 Reply Last reply
                          1
                          • jdaviescoatesJ jdaviescoates

                            @jdaviescoates said in WordPress 5.5 auto-updates not working in Managed version, likely due to core updates blocked.:

                            @d19dotca good question! I've just enabled auto-updates on a load of plugins (and the Twenty Twenty theme) on one of my Unmanaged sites so will report back...

                            Works!

                            auto_updates_work_in_unmanaged.png

                            LonkleL Offline
                            LonkleL Offline
                            Lonkle
                            wrote on last edited by
                            #38

                            @jdaviescoates You're on unmanaged, right? If you are, I'll look into it on Managed to see if I can find the break. My actual expertise is Wordpress so I want to make WP a first class citizen on Cloudron as much as possible! โ˜บ๏ธ

                            jdaviescoatesJ d19dotcaD 2 Replies Last reply
                            2
                            • LonkleL Lonkle

                              @jdaviescoates You're on unmanaged, right? If you are, I'll look into it on Managed to see if I can find the break. My actual expertise is Wordpress so I want to make WP a first class citizen on Cloudron as much as possible! โ˜บ๏ธ

                              jdaviescoatesJ Online
                              jdaviescoatesJ Online
                              jdaviescoates
                              wrote on last edited by
                              #39

                              @Lonk said in WordPress 5.5 auto-updates not working in Managed version, likely due to core updates blocked.:

                              @jdaviescoates You're on unmanaged, right?

                              Correct.

                              @Lonk said in WordPress 5.5 auto-updates not working in Managed version, likely due to core updates blocked.:

                              If you are, I'll look into it on Managed to see if I can find the break. My actual expertise is Wordpress so I want to make WP a first class citizen on Cloudron as much as possible! ๏ธ

                              Great ๐Ÿ™‚

                              I use Cloudron with Gandi & Hetzner

                              1 Reply Last reply
                              1
                              • LonkleL Lonkle

                                @jdaviescoates You're on unmanaged, right? If you are, I'll look into it on Managed to see if I can find the break. My actual expertise is Wordpress so I want to make WP a first class citizen on Cloudron as much as possible! โ˜บ๏ธ

                                d19dotcaD Offline
                                d19dotcaD Offline
                                d19dotca
                                wrote on last edited by d19dotca
                                #40

                                @Lonk That'd be awesome! I hope to learn lots from you over time, haha. I'm very comfortable with WordPress but not quite at the "development" level. So this sounds great if we can learn later what the root cause was (assuming you find one). ๐Ÿ™‚

                                --
                                Dustin Dauncey
                                www.d19.ca

                                LonkleL 1 Reply Last reply
                                2
                                • d19dotcaD d19dotca

                                  @Lonk That'd be awesome! I hope to learn lots from you over time, haha. I'm very comfortable with WordPress but not quite at the "development" level. So this sounds great if we can learn later what the root cause was (assuming you find one). ๐Ÿ™‚

                                  LonkleL Offline
                                  LonkleL Offline
                                  Lonkle
                                  wrote on last edited by
                                  #41

                                  @d19dotca said in WordPress 5.5 auto-updates not working in Managed version, likely due to core updates blocked.:

                                  @Lonk That'd be awesome! I hope to learn lots from you over time, haha. I'm very comfortable with WordPress but not quite at the "development" level. So this sounds great if we can learn later what the root cause was (assuming you find one). ๐Ÿ™‚

                                  Thanks for the encouragement. Now that I feel Comfortable with Docker / Cloudron / Docerode / Networking / etc, I'll solely be focusing on making Wordpress better in every way I can. I used Wordpress for 10 years as a developer and I really loved it, so getting to help architecture the platform around it to make it run more efficiently / be easier for other's to use, I'm excited to do for this community (whom I feel has given me a lot of support when building my first app).

                                  d19dotcaD 1 Reply Last reply
                                  2
                                  • LonkleL Lonkle

                                    @d19dotca said in WordPress 5.5 auto-updates not working in Managed version, likely due to core updates blocked.:

                                    @Lonk That'd be awesome! I hope to learn lots from you over time, haha. I'm very comfortable with WordPress but not quite at the "development" level. So this sounds great if we can learn later what the root cause was (assuming you find one). ๐Ÿ™‚

                                    Thanks for the encouragement. Now that I feel Comfortable with Docker / Cloudron / Docerode / Networking / etc, I'll solely be focusing on making Wordpress better in every way I can. I used Wordpress for 10 years as a developer and I really loved it, so getting to help architecture the platform around it to make it run more efficiently / be easier for other's to use, I'm excited to do for this community (whom I feel has given me a lot of support when building my first app).

                                    d19dotcaD Offline
                                    d19dotcaD Offline
                                    d19dotca
                                    wrote on last edited by
                                    #42

                                    @Lonk @girish So what was the fix for this btw, assuming you found one? Just curious because in the other thread I see the feature parity of plugin auto-updates working, so assumed someone found the root cause for that?

                                    --
                                    Dustin Dauncey
                                    www.d19.ca

                                    LonkleL 1 Reply Last reply
                                    1
                                    • d19dotcaD d19dotca

                                      @Lonk @girish So what was the fix for this btw, assuming you found one? Just curious because in the other thread I see the feature parity of plugin auto-updates working, so assumed someone found the root cause for that?

                                      LonkleL Offline
                                      LonkleL Offline
                                      Lonkle
                                      wrote on last edited by
                                      #43

                                      @d19dotca I didn't get to looking into it so that was all @girish!

                                      1 Reply Last reply
                                      0
                                      • girishG Offline
                                        girishG Offline
                                        girish
                                        Staff
                                        wrote on last edited by
                                        #44

                                        @d19dotca The issue had to with the plugin that was disabling automatic update of WordPress. I had initially removed the plugin since it disappeared from wordpress.org as well as reported here - https://forum.cloudron.io/topic/3114/wordpress-issue-the-plugin-disable-wordpress-core-updates-has-been-removed-from-wordpress-org . To fix that, I wrote a custom plugin which also has some issue I guess. In any case, I just removed the plugin now, it's not really needed.

                                        LonkleL 1 Reply Last reply
                                        2
                                        • rmdesR Offline
                                          rmdesR Offline
                                          rmdes
                                          wrote on last edited by
                                          #45

                                          I just installed a brand new domain and wanted to install Wordpress Managed
                                          it all goes fine but when I want to upgrade WP to latest version, I'm being asked for FTP credentials ?
                                          no matter what I use it does not work, WP won't upgrade itself.
                                          I don't have this bug in any of my other WP managed installs..
                                          I read this thread but now I'm even more confused on what's happening here..
                                          Anyone managed to upgrade WP in the end ?

                                          girishG 1 Reply Last reply
                                          0
                                          • girishG girish

                                            @d19dotca The issue had to with the plugin that was disabling automatic update of WordPress. I had initially removed the plugin since it disappeared from wordpress.org as well as reported here - https://forum.cloudron.io/topic/3114/wordpress-issue-the-plugin-disable-wordpress-core-updates-has-been-removed-from-wordpress-org . To fix that, I wrote a custom plugin which also has some issue I guess. In any case, I just removed the plugin now, it's not really needed.

                                            LonkleL Offline
                                            LonkleL Offline
                                            Lonkle
                                            wrote on last edited by
                                            #46

                                            @girish said in WordPress 5.5 auto-updates not working in Managed version, likely due to core updates blocked.:

                                            @d19dotca The issue had to with the plugin that was disabling automatic update of WordPress. I had initially removed the plugin since it disappeared from wordpress.org as well as reported here - https://forum.cloudron.io/topic/3114/wordpress-issue-the-plugin-disable-wordpress-core-updates-has-been-removed-from-wordpress-org . To fix that, I wrote a custom plugin which also has some issue I guess. In any case, I just removed the plugin now, it's not really needed.

                                            So Managed now can enable automatic updates? Or maybe Iโ€™m confused - why isnโ€™t it needed anymore?

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