I'm unable to uninstall mautic

[JOduMonT]

Error : FileSystem Error - Error removing dir /home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672 : ENOTEMPTY: directory not empty, rmdir '/home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672'

should/could I manually delete the directory ?

[girish]

@JOduMonT yes, you can remove that directory and try to uninstall again. We are sti trying figure out why this happens, so it should get fixed soon.

[JOduMonT]

@girish said in I'm unable to uninstall mautic:

We are sti trying figure out why this happens, so it should get fixed soon

before I uninstall it, do you want me to provide you more logs ?

[JOduMonT]

Oct 25 07:02:08 box:tasks 495: {"percent":40,"message":"Cleanup file manager"}
Oct 25 07:02:08 box:tasks 495: {"percent":50,"message":"Deleting app data directory"}
Oct 25 07:02:08 box:apptask sub.domain.tld error uninstalling app: BoxError: Error removing dir /home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672 : ENOTEMPTY: directory not empty, rmdir '/home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672'
Oct 25 07:02:08 box:apptask sub.domain.tld updating app with values: {"installationState":"error","error":{"message":"Error removing dir /home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672 : ENOTEMPTY: directory not empty, rmdir '/home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672'","reason":"FileSystem Error","taskId":"495","installationState":"pending_uninstall"}}
Oct 25 07:02:08 box:taskworker Task took 0.465 seconds
Oct 25 07:02:08 box:tasks setCompleted - 495: {"result":null,"error":{"stack":"BoxError: Error removing dir /home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672 : ENOTEMPTY: directory not empty, rmdir '/home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672'\n at deleteAppDir (/home/yellowtent/box/src/apptask.js:216:67)\n at /home/yellowtent/box/node_modules/async/dist/async.js:3880:24\n at replenish (/home/yellowtent/box/node_modules/async/dist/async.js:1011:17)\n at iterateeCallback (/home/yellowtent/box/node_modules/async/dist/async.js:995:17)\n at /home/yellowtent/box/node_modules/async/dist/async.js:969:16\n at /home/yellowtent/box/node_modules/async/dist/async.js:3885:13\n at /home/yellowtent/box/src/tasks.js:98:9\n at Query.<anonymous> (/home/yellowtent/box/src/taskdb.js:70:16)\n at Query.<anonymous> (/home/yellowtent/box/node_modules/mysql/lib/Connection.js:526:10)\n at Query._callback (/home/yellowtent/box/node_modules/mysql/lib/Connection.js:488:16)","name":"BoxError","reason":"FileSystem Error","details":{},"message":"Error removing dir /home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672 : ENOTEMPTY: directory not empty, rmdir '/home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672'"}}
Oct 25 07:02:08 box:tasks 495: {"percent":100,"result":null,"error":{"stack":"BoxError: Error removing dir /home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672 : ENOTEMPTY: directory not empty, rmdir '/home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672'\n at deleteAppDir (/home/yellowtent/box/src/apptask.js:216:67)\n at /home/yellowtent/box/node_modules/async/dist/async.js:3880:24\n at replenish (/home/yellowtent/box/node_modules/async/dist/async.js:1011:17)\n at iterateeCallback (/home/yellowtent/box/node_modules/async/dist/async.js:995:17)\n at /home/yellowtent/box/node_modules/async/dist/async.js:969:16\n at /home/yellowtent/box/node_modules/async/dist/async.js:3885:13\n at /home/yellowtent/box/src/tasks.js:98:9\n at Query.<anonymous> (/home/yellowtent/box/src/taskdb.js:70:16)\n at Query.<anonymous> (/home/yellowtent/box/node_modules/mysql/lib/Connection.js:526:10)\n at Query._callback (/home/yellowtent/box/node_modules/mysql/lib/Connection.js:488:16)","name":"BoxError","reason":"FileSystem Error","details":{},"message":"Error removing dir /home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672 : ENOTEMPTY: directory not empty, rmdir '/home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672'"}}

[JOduMonT]

in fact in the directory only the dir data is left and it is empty but root:root is the owner

after rmdir /home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672/data
the uninstallation went well