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    Solved I'm unable to uninstall mautic

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    mautic error uninstall
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    • JOduMonT
      JOduMonT last edited by

      Error : FileSystem Error - Error removing dir /home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672 : ENOTEMPTY: directory not empty, rmdir '/home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672'

      should/could I manually delete the directory ?

      girish 1 Reply Last reply Reply Quote 0
      • girish
        girish Staff @JOduMonT last edited by

        @JOduMonT yes, you can remove that directory and try to uninstall again. We are sti trying figure out why this happens, so it should get fixed soon.

        JOduMonT 1 Reply Last reply Reply Quote 0
        • JOduMonT
          JOduMonT @girish last edited by

          @girish said in I'm unable to uninstall mautic:

          We are sti trying figure out why this happens, so it should get fixed soon

          before I uninstall it, do you want me to provide you more logs ?

          1 Reply Last reply Reply Quote 0
          • JOduMonT
            JOduMonT last edited by

            Oct 25 07:02:08 box:tasks 495: {"percent":40,"message":"Cleanup file manager"}
            Oct 25 07:02:08 box:tasks 495: {"percent":50,"message":"Deleting app data directory"}
            Oct 25 07:02:08 box:apptask sub.domain.tld error uninstalling app: BoxError: Error removing dir /home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672 : ENOTEMPTY: directory not empty, rmdir '/home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672'
            Oct 25 07:02:08 box:apptask sub.domain.tld updating app with values: {"installationState":"error","error":{"message":"Error removing dir /home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672 : ENOTEMPTY: directory not empty, rmdir '/home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672'","reason":"FileSystem Error","taskId":"495","installationState":"pending_uninstall"}}
            Oct 25 07:02:08 box:taskworker Task took 0.465 seconds
            Oct 25 07:02:08 box:tasks setCompleted - 495: {"result":null,"error":{"stack":"BoxError: Error removing dir /home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672 : ENOTEMPTY: directory not empty, rmdir '/home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672'\n at deleteAppDir (/home/yellowtent/box/src/apptask.js:216:67)\n at /home/yellowtent/box/node_modules/async/dist/async.js:3880:24\n at replenish (/home/yellowtent/box/node_modules/async/dist/async.js:1011:17)\n at iterateeCallback (/home/yellowtent/box/node_modules/async/dist/async.js:995:17)\n at /home/yellowtent/box/node_modules/async/dist/async.js:969:16\n at /home/yellowtent/box/node_modules/async/dist/async.js:3885:13\n at /home/yellowtent/box/src/tasks.js:98:9\n at Query.<anonymous> (/home/yellowtent/box/src/taskdb.js:70:16)\n at Query.<anonymous> (/home/yellowtent/box/node_modules/mysql/lib/Connection.js:526:10)\n at Query._callback (/home/yellowtent/box/node_modules/mysql/lib/Connection.js:488:16)","name":"BoxError","reason":"FileSystem Error","details":{},"message":"Error removing dir /home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672 : ENOTEMPTY: directory not empty, rmdir '/home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672'"}}
            Oct 25 07:02:08 box:tasks 495: {"percent":100,"result":null,"error":{"stack":"BoxError: Error removing dir /home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672 : ENOTEMPTY: directory not empty, rmdir '/home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672'\n at deleteAppDir (/home/yellowtent/box/src/apptask.js:216:67)\n at /home/yellowtent/box/node_modules/async/dist/async.js:3880:24\n at replenish (/home/yellowtent/box/node_modules/async/dist/async.js:1011:17)\n at iterateeCallback (/home/yellowtent/box/node_modules/async/dist/async.js:995:17)\n at /home/yellowtent/box/node_modules/async/dist/async.js:969:16\n at /home/yellowtent/box/node_modules/async/dist/async.js:3885:13\n at /home/yellowtent/box/src/tasks.js:98:9\n at Query.<anonymous> (/home/yellowtent/box/src/taskdb.js:70:16)\n at Query.<anonymous> (/home/yellowtent/box/node_modules/mysql/lib/Connection.js:526:10)\n at Query._callback (/home/yellowtent/box/node_modules/mysql/lib/Connection.js:488:16)","name":"BoxError","reason":"FileSystem Error","details":{},"message":"Error removing dir /home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672 : ENOTEMPTY: directory not empty, rmdir '/home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672'"}}
            
            1 Reply Last reply Reply Quote 0
            • JOduMonT
              JOduMonT last edited by JOduMonT

              in fact in the directory only the dir data is left and it is empty but root:root is the owner

              fe2b1d58-3d79-4c28-bc6d-17bc1821095b-image.png

              after rmdir /home/yellowtent/appsdata/f266ef68-b01b-4a9e-954e-b8bc68010672/data
              the uninstallation went well 😉

              1 Reply Last reply Reply Quote 1
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