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  3. DNS lookup failure MX for yandex.com

DNS lookup failure MX for yandex.com

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dnsmailharaka
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  • girishG girish

    @d19dotca Does host -t NS gov.bc.ca 127.0.0.1 output anything? You can also try the above command after systemctl restart unbound .

    FWIW, the above commands work on my servers.

    d19dotcaD Offline
    d19dotcaD Offline
    d19dotca
    wrote on last edited by d19dotca
    #13

    @girish Unfortunately it doesn't. 😞

    If I take out the 127.0.0.1 it works fine though (which I think is only the case because I added 1.1.1.1 to the /etc/resolv.conf file temporarily to see if that'd help at all):

    host -t NS gov.bc.ca
    gov.bc.ca name server pubdns-k.spanbc.ca.
    gov.bc.ca name server pubdns-c.spanbc.ca.
    

    I tried restarting unbound but same issue too when running the host command with 127.0.0.01, FYI.

    host -t NS gov.bc.ca 127.0.0.1
    ;; connection timed out; no servers could be reached
    

    Any suggestions then? I'm always a bit confused when it comes to DNS in Cloudron servers... does Cloudron force it's own DNS lookup server on a VPS with Cloudron, and thus any local config isn't really applicable to a server as it would be without Cloudron? Is that we try the host command with the 127.0.0.1 because it sends it through Cloudron's local DNS server (unbound)?

    --
    Dustin Dauncey
    www.d19.ca

    girishG 1 Reply Last reply
    0
    • d19dotcaD d19dotca

      @girish Unfortunately it doesn't. 😞

      If I take out the 127.0.0.1 it works fine though (which I think is only the case because I added 1.1.1.1 to the /etc/resolv.conf file temporarily to see if that'd help at all):

      host -t NS gov.bc.ca
      gov.bc.ca name server pubdns-k.spanbc.ca.
      gov.bc.ca name server pubdns-c.spanbc.ca.
      

      I tried restarting unbound but same issue too when running the host command with 127.0.0.01, FYI.

      host -t NS gov.bc.ca 127.0.0.1
      ;; connection timed out; no servers could be reached
      

      Any suggestions then? I'm always a bit confused when it comes to DNS in Cloudron servers... does Cloudron force it's own DNS lookup server on a VPS with Cloudron, and thus any local config isn't really applicable to a server as it would be without Cloudron? Is that we try the host command with the 127.0.0.1 because it sends it through Cloudron's local DNS server (unbound)?

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #14

      @d19dotca yes, all DNS requests go via unbound (which is running on 127.0.0.1). Docker is configured to make DNS requests via unbound (so all apps will also indirectly use unbound).

      I am not sure why unbound is unable to get the nameservers of that specific domain. If you edit /etc/unbound/unbound.conf.d/cloudron-network.conf, enable debugging there.

              verbosity: 5
              log-queries: yes
      

      Then restart unbound and check if we get additional hints.

      d19dotcaD 1 Reply Last reply
      1
      • girishG girish

        @d19dotca yes, all DNS requests go via unbound (which is running on 127.0.0.1). Docker is configured to make DNS requests via unbound (so all apps will also indirectly use unbound).

        I am not sure why unbound is unable to get the nameservers of that specific domain. If you edit /etc/unbound/unbound.conf.d/cloudron-network.conf, enable debugging there.

                verbosity: 5
                log-queries: yes
        

        Then restart unbound and check if we get additional hints.

        d19dotcaD Offline
        d19dotcaD Offline
        d19dotca
        wrote on last edited by d19dotca
        #15

        @girish I made the change (and quickly put it back after seeing it grow so quickly), but it was on for a few minutes, I ran the test and here's the file link for download (it's 3 MB): https://filesharing.d19.ca/f.php?h=32DPrTGN&d=1

        There's hundreds of lines in there for it, it seems. But here's some quick snippets in my very brief review right away:

        It seems the initial NS are found:

        2021-11-23T21:24:40+0000 vps-8b86529d unbound[1459245]: [1459245:0] info: incoming scrubbed packet: ;; ->>HEADER<<- opcode: QUERY, rcode: NOERROR, id: 0
                                                                ;; flags: qr ; QUERY: 1, ANSWER: 0, AUTHORITY: 6, ADDITIONAL: 2 
                                                                ;; QUESTION SECTION:
                                                                gov.bc.ca.        IN        A
                                                                
                                                                ;; ANSWER SECTION:
                                                                
                                                                ;; AUTHORITY SECTION:
                                                                gov.bc.ca.        300        IN        NS        pubdns-c.spanbc.ca.
                                                                gov.bc.ca.        300        IN        NS        pubdns-k.spanbc.ca.
                                                                hcgv77huiaek95dvf2mlh6mgc3747u7d.ca.        300        IN        NSEC3        1 1 5 - hcif66mnpd6ucerv6dkg8nodve36k0ma TXT RRSIG ;{flags: optout}
                                                                hcgv77huiaek95dvf2mlh6mgc3747u7d.ca.        300        IN        RRSIG        NSEC3 8 2 3600 20211127185149 20211120210941 6810 ca. CaN+r3F3jFEa+PKhUj1YVtegRPO83dQ9Ak9eFGgi4QCmIsOfTye0EgHad7+a1TtqOkLW6VwVghc6Gh83kecuulKRmM6IFwCMQI/TT/6jN53Mabhm+Zy3PZdqCMeaP2Fjs6PPsXbQVUbw0H/dSBP1l0mdKX72feKSPzQXd92++mA= ;{id = 6810}
                                                                j7ndutk162v2aatm9t1tqeeftjri3jcv.ca.        300        IN        NSEC3        1 1 5 - j7oh4h2jucnrgkn54kf5t3gj4v55cuel NS DS RRSIG ;{flags: optout}
                                                                j7ndutk162v2aatm9t1tqeeftjri3jcv.ca.        300        IN        RRSIG        NSEC3 8 2 3600 20211129061916 20211122023917 6810 ca. opOLaNq6jn5w8EarGGa5tElQPbywUYC3OW1IJCQjnIwJS8fbO0RDKpE0p+Nv0gndmF8ELCqUJmSuCmRti7FeZDLMvkKzSfmwrx2BILlpiMNBArSswNhI9HbpoW+Dt8Gl+u2/jX7qbOMXNBZEx8Nn/PBrAWWvnwIx3Ur0xgB89Us= ;{id = 6810}
                                                                
                                                                ;; ADDITIONAL SECTION:
                                                                pubdns-c.spanbc.ca.        300        IN        A        142.34.50.57
                                                                pubdns-k.spanbc.ca.        300        IN        A        142.34.208.20
                                                                ;; MSG SIZE  rcvd: 594
        
        

        I do see a few of these timeouts though:

        2021-11-23T21:24:42+0000 vps-8b86529d unbound[1459245]: [1459245:0] debug: timeout udp
        

        I don't know what these mean exactly, but for reference...

        2021-11-23T21:25:10+0000 vps-8b86529d unbound[1459245]: [1459245:0] info: 2vRDCD mod2  pubdns-k.spanbc.ca. A IN
        2021-11-23T21:25:10+0000 vps-8b86529d unbound[1459245]: [1459245:0] info: 4RDd mod2 rep gov.bc.ca. NS IN
        2021-11-23T21:25:10+0000 vps-8b86529d unbound[1459245]: [1459245:0] info: 5RDdc mod2 rep gov.bc.ca. NS IN
        

        --
        Dustin Dauncey
        www.d19.ca

        girishG 1 Reply Last reply
        0
        • d19dotcaD d19dotca

          @girish I made the change (and quickly put it back after seeing it grow so quickly), but it was on for a few minutes, I ran the test and here's the file link for download (it's 3 MB): https://filesharing.d19.ca/f.php?h=32DPrTGN&d=1

          There's hundreds of lines in there for it, it seems. But here's some quick snippets in my very brief review right away:

          It seems the initial NS are found:

          2021-11-23T21:24:40+0000 vps-8b86529d unbound[1459245]: [1459245:0] info: incoming scrubbed packet: ;; ->>HEADER<<- opcode: QUERY, rcode: NOERROR, id: 0
                                                                  ;; flags: qr ; QUERY: 1, ANSWER: 0, AUTHORITY: 6, ADDITIONAL: 2 
                                                                  ;; QUESTION SECTION:
                                                                  gov.bc.ca.        IN        A
                                                                  
                                                                  ;; ANSWER SECTION:
                                                                  
                                                                  ;; AUTHORITY SECTION:
                                                                  gov.bc.ca.        300        IN        NS        pubdns-c.spanbc.ca.
                                                                  gov.bc.ca.        300        IN        NS        pubdns-k.spanbc.ca.
                                                                  hcgv77huiaek95dvf2mlh6mgc3747u7d.ca.        300        IN        NSEC3        1 1 5 - hcif66mnpd6ucerv6dkg8nodve36k0ma TXT RRSIG ;{flags: optout}
                                                                  hcgv77huiaek95dvf2mlh6mgc3747u7d.ca.        300        IN        RRSIG        NSEC3 8 2 3600 20211127185149 20211120210941 6810 ca. CaN+r3F3jFEa+PKhUj1YVtegRPO83dQ9Ak9eFGgi4QCmIsOfTye0EgHad7+a1TtqOkLW6VwVghc6Gh83kecuulKRmM6IFwCMQI/TT/6jN53Mabhm+Zy3PZdqCMeaP2Fjs6PPsXbQVUbw0H/dSBP1l0mdKX72feKSPzQXd92++mA= ;{id = 6810}
                                                                  j7ndutk162v2aatm9t1tqeeftjri3jcv.ca.        300        IN        NSEC3        1 1 5 - j7oh4h2jucnrgkn54kf5t3gj4v55cuel NS DS RRSIG ;{flags: optout}
                                                                  j7ndutk162v2aatm9t1tqeeftjri3jcv.ca.        300        IN        RRSIG        NSEC3 8 2 3600 20211129061916 20211122023917 6810 ca. opOLaNq6jn5w8EarGGa5tElQPbywUYC3OW1IJCQjnIwJS8fbO0RDKpE0p+Nv0gndmF8ELCqUJmSuCmRti7FeZDLMvkKzSfmwrx2BILlpiMNBArSswNhI9HbpoW+Dt8Gl+u2/jX7qbOMXNBZEx8Nn/PBrAWWvnwIx3Ur0xgB89Us= ;{id = 6810}
                                                                  
                                                                  ;; ADDITIONAL SECTION:
                                                                  pubdns-c.spanbc.ca.        300        IN        A        142.34.50.57
                                                                  pubdns-k.spanbc.ca.        300        IN        A        142.34.208.20
                                                                  ;; MSG SIZE  rcvd: 594
          
          

          I do see a few of these timeouts though:

          2021-11-23T21:24:42+0000 vps-8b86529d unbound[1459245]: [1459245:0] debug: timeout udp
          

          I don't know what these mean exactly, but for reference...

          2021-11-23T21:25:10+0000 vps-8b86529d unbound[1459245]: [1459245:0] info: 2vRDCD mod2  pubdns-k.spanbc.ca. A IN
          2021-11-23T21:25:10+0000 vps-8b86529d unbound[1459245]: [1459245:0] info: 4RDd mod2 rep gov.bc.ca. NS IN
          2021-11-23T21:25:10+0000 vps-8b86529d unbound[1459245]: [1459245:0] info: 5RDdc mod2 rep gov.bc.ca. NS IN
          
          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by girish
          #16

          @d19dotca In the logs, I see dnssec status: not expected. Can you try disabling DNSSEC?

          https://www.nlnetlabs.nl/documentation/unbound/howto-turnoff-dnssec/ . Can just add val-permissive-mode: yes in the unbound config.

          https://dnssec-analyzer.verisignlabs.com/gov.bc.ca confirms the domain has some DNSSEC errors.

          d19dotcaD 1 Reply Last reply
          1
          • girishG girish

            @d19dotca In the logs, I see dnssec status: not expected. Can you try disabling DNSSEC?

            https://www.nlnetlabs.nl/documentation/unbound/howto-turnoff-dnssec/ . Can just add val-permissive-mode: yes in the unbound config.

            https://dnssec-analyzer.verisignlabs.com/gov.bc.ca confirms the domain has some DNSSEC errors.

            d19dotcaD Offline
            d19dotcaD Offline
            d19dotca
            wrote on last edited by
            #17

            @girish I tried this, restarted the unbound server after adding that parameter to /etc/unbound/unbound.conf.d/cloudron-network.conf, but my host commands still fail with the exact same thing. 😞

            Current config values:

            server:
                    port: 53
                    interface: 127.0.0.1
                    interface: 172.18.0.1
                    do-ip6: no
                    access-control: 127.0.0.1 allow
                    access-control: 172.18.0.1/16 allow
                    cache-max-negative-ttl: 30
                    cache-max-ttl: 300
                    val-permissive-mode: yes
            

            Ran the restart command, but still seems to fail.

            --
            Dustin Dauncey
            www.d19.ca

            girishG 1 Reply Last reply
            0
            • d19dotcaD d19dotca

              @girish I tried this, restarted the unbound server after adding that parameter to /etc/unbound/unbound.conf.d/cloudron-network.conf, but my host commands still fail with the exact same thing. 😞

              Current config values:

              server:
                      port: 53
                      interface: 127.0.0.1
                      interface: 172.18.0.1
                      do-ip6: no
                      access-control: 127.0.0.1 allow
                      access-control: 172.18.0.1/16 allow
                      cache-max-negative-ttl: 30
                      cache-max-ttl: 300
                      val-permissive-mode: yes
              

              Ran the restart command, but still seems to fail.

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #18

              @d19dotca I am afraid I have to debug on your server to help further then. Can you drop a mail to support?

              d19dotcaD 1 Reply Last reply
              1
              • girishG girish

                @d19dotca I am afraid I have to debug on your server to help further then. Can you drop a mail to support?

                d19dotcaD Offline
                d19dotcaD Offline
                d19dotca
                wrote on last edited by
                #19

                @girish Sent the email from the server's support page and allowed remote access for you. Thank you so much in advance, Girish! Very odd issue, I'd love to know what's going on there.

                For what it's worth, I tried changing verbosity to 2 and logging the queries, and it seems my host commands now come back with SERVFAIL error, where-as before it came back with nothing outside of what's noted earlier. Not sure if that's progress or not, haha. I've gone ahead and set it back, so it's not verbose right now.

                Here's what I got recently though after making that change for the verbosity to 2:

                host -t NS gov.bc.ca 127.0.0.1
                Using domain server:
                Name: 127.0.0.1
                Address: 127.0.0.1#53
                Aliases: 
                
                Host gov.bc.ca not found: 2(SERVFAIL)
                

                --
                Dustin Dauncey
                www.d19.ca

                1 Reply Last reply
                0
                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #20

                  Trying to debug this further now. I cannot make much sense of the unbound logs. So, I wrote a simple node script to do DNS queries:

                  #!/usr/bin/env node
                  
                  'use strict';
                  
                  const { Resolver } = require('dns').promises;
                  const resolver = new Resolver();
                  
                  (async function () {
                      try {
                          const nameservers = await resolver.resolveMx('the.domain');
                          console.log(nameservers);
                      } catch (e) {
                          console.log('Exception when looking up name server: ', e);
                      }
                  })();
                  

                  I get:

                  Exception when looking up name server:  Error: queryMx ESERVFAIL the.domain
                      at QueryReqWrap.onresolve [as oncomplete] (internal/dns/promises.js:169:17) {
                    errno: undefined,
                    code: 'ESERVFAIL',
                    syscall: 'queryMx',
                    hostname: 'the.domain'
                  }
                  

                  So, it's not an unbound issue but a general network issue. Trying to see what else we can try here. Of course, replacing the.domain with something like cloudron.io works. So, it's the network connectivity between the nameservers of this specific domain.

                  1 Reply Last reply
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                  • girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #21

                    Turns out the above is not a good way to test recursive resolve because internally it uses nsswitch.conf and resolv. So, bns module:

                    const bns = require('bns');
                    const {RecursiveResolver} = bns;
                    
                    const resolver = new RecursiveResolver({
                      tcp: false,
                      inet6: true,
                      edns: true,
                      dnssec: true
                    });
                    
                    // Use default root hints and trust
                    // anchors (see lib/hints.js).
                    resolver.hints.setDefault();
                    
                    resolver.on('log', (...args) => console.log(...args));
                    
                    (async function () {
                    await resolver.open();
                    
                    const res = await resolver.lookup('the.domain.', 'MX');
                    console.log(res.toString());
                    })();
                    

                    This fails because there is no UDP response from the name severs. I am creating a server in OVH canada to see if this some networking issue with that server or some general OVH issue.

                    1 Reply Last reply
                    0
                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #22

                      Can confirm that it works on a OVH sever in BHS5 region. I think the best bet is to change the server IP.

                      d19dotcaD 1 Reply Last reply
                      0
                      • girishG girish

                        Can confirm that it works on a OVH sever in BHS5 region. I think the best bet is to change the server IP.

                        d19dotcaD Offline
                        d19dotcaD Offline
                        d19dotca
                        wrote on last edited by
                        #23

                        @girish Ah that's fair enough. Thanks Girish. I will try to make that move as soon as I can.

                        I will likely move away from the OVH VPS to the OVH Public Cloud instances instead (I used to have those but found the VPS's a bit more performant but only slightly and now I'm running into some unforeseen extra costs for the VPS which makes me think the Public Cloud was actually the better option for me).

                        So I'll make that change as soon as tonight or else later this weekend and will let you know. Thanks so much for the hard work! 🙂

                        --
                        Dustin Dauncey
                        www.d19.ca

                        1 Reply Last reply
                        0
                        • d19dotcaD Offline
                          d19dotcaD Offline
                          d19dotca
                          wrote on last edited by
                          #24

                          I migrated my server tonight to BHS5 region in OVH and it worked successfully sending mail to that domain now. So I suppose that issue is resolved and was more of a general network issue at OVH. Thanks for the guidance, Girish. 🙂

                          --
                          Dustin Dauncey
                          www.d19.ca

                          scookeS 1 Reply Last reply
                          2
                          • d19dotcaD d19dotca

                            I migrated my server tonight to BHS5 region in OVH and it worked successfully sending mail to that domain now. So I suppose that issue is resolved and was more of a general network issue at OVH. Thanks for the guidance, Girish. 🙂

                            scookeS Offline
                            scookeS Offline
                            scooke
                            wrote on last edited by
                            #25

                            @d19dotca What a read!

                            A life lived in fear is a life half-lived

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