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Cloudron Forum

Apps | Demo | Docs | Install

Working app shows "not responding" in dashboard

Scheduled Pinned Locked Moved Solved WordPress (Developer)
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  • D Offline
    D Offline
    Dreamcatch22
    wrote on last edited by
    #1

    A unmanaged wordpress app shows "not responding" in the dashboard but it is live and working.

    Tried resetting it as well as restoring it from a backup but nothing changes. I also do not see any errors in the log. It is a minor error but it is annoying.

    Any suggestions?

    1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    wrote on last edited by
    #2

    @Dreamcatch22 Cloudron tries to query https://site.com/wp-includes/version.php to check if the app is "responding". I guess you have some plugin installed which blocks that?

    D 1 Reply Last reply
    0
  • D Offline
    D Offline
    Dreamcatch22
    replied to girish on last edited by
    #3

    Hey @girish thanks for replying. I will see if disabling the security plugin will do anything.

    The interesting part is that all of my unmanaged wordpress apps are pretty much configured the same. The other ones are working fine and show no error on the dashboard. Just this one random one.

    girishG 1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    replied to Dreamcatch22 on last edited by
    #4

    @dreamcatch22 In the app logs, you will see the response of the healthcheck. Can you paste like say the last 10-20 lines of the logs here? It will say something like Nov 10 16:16:00 172.18.0.1 - - [11/Nov/2020:00:16:00 +0000] "GET / HTTP/1.1" 200 14554 "-" "Mozilla (CloudronHealth)"

    D 1 Reply Last reply
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  • D Offline
    D Offline
    Dreamcatch22
    replied to girish on last edited by
    #5

    @girish Does this help?

    [11/Nov/2020:00:34:00 +0000] "GET /wp-includes/version.php HTTP/1.1" 403 289 "-" "Mozilla (CloudronHealth)"

    69f290dc-b5f7-4994-bed3-40fbd36f9b25-image.png

    girishG 1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    replied to Dreamcatch22 on last edited by
    #6

    @dreamcatch22 Indeed, that's the problem. Some plugin is making WP respond with 403. I think in Cloudron 6 I will just make the change in our health checker to check for any response and not just 2xx code. So maybe you can just ignore it for now and the problem will resolve itself in the next release.

    D LonkleL 2 Replies Last reply
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  • D Offline
    D Offline
    Dreamcatch22
    replied to girish on last edited by
    #7

    @girish Understood. Thanks for taking the time to help me out.

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  • LonkleL Offline
    LonkleL Offline
    Lonkle
    replied to girish on last edited by
    #8

    @girish said in Working app shows "not responding" in dashboard:

    @dreamcatch22 Indeed, that's the problem. Some plugin is making WP respond with 403. I think in Cloudron 6 I will just make the change in our health checker to check for any response and not just 2xx code. So maybe you can just ignore it for now and the problem will resolve itself in the next release.

    I like that idea, but a blacklist should be used. And def make sure 503 bad gateway stays in the unhealthy category. 😅

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  • girishG Offline
    girishG Offline
    girish Staff
    wrote on last edited by
    #9

    Right, for the moment it accepts everything till 403

    1 Reply Last reply
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