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  3. not working email forward when email relay ?

not working email forward when email relay ?

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emailrelayforwarding
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    • F Offline
      F Offline
      freetommy
      wrote on last edited by girish
      #1

      Hi,
      I test email forward by filter in rainloop.
      But, send email failed. I use Email Relay.
      Is this not working ?

      Best Regards,

      girishG 1 Reply Last reply
      0
      • F freetommy

        Hi,
        I test email forward by filter in rainloop.
        But, send email failed. I use Email Relay.
        Is this not working ?

        Best Regards,

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #2

        @freetommy Where does it fail? Any logs? What email relay have you setup ? Email -> Logs should give us a better idea of where it is failing.

        F 1 Reply Last reply
        0
        • girishG girish

          @freetommy Where does it fail? Any logs? What email relay have you setup ? Email -> Logs should give us a better idea of where it is failing.

          F Offline
          F Offline
          freetommy
          wrote on last edited by
          #3

          @girish

          Dear,

          Email Relay is Amazon SES.

          Maybe, almost same issue as below.

          https://forum.cloudron.io/topic/1568/email-forward-to-gmail-hotmail-accounts

          Here log.

          17b08cb0-ffd6-4fa0-b5e5-1d77ca18224e-image.png

          then,

          b18eaa8e-cc5a-48cb-b687-fa500a8fb1de-image.png

          girishG 1 Reply Last reply
          0
          • F freetommy

            @girish

            Dear,

            Email Relay is Amazon SES.

            Maybe, almost same issue as below.

            https://forum.cloudron.io/topic/1568/email-forward-to-gmail-hotmail-accounts

            Here log.

            17b08cb0-ffd6-4fa0-b5e5-1d77ca18224e-image.png

            then,

            b18eaa8e-cc5a-48cb-b687-fa500a8fb1de-image.png

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #4

            @freetommy Thanks. The error "Tried all MXs" means that it tried to resolve DNS address (gmail.com) but couldn't. Can you go to Services view and check if unbound is running? And for good measure restart it and then try forwarding another mail. Thanks.

            Also, in the same view as above, there is button at the bottom that says "Show Full Logs". You can copy/paste the logs from there into https://paste.cloudron.io if it's still failing.

            F 1 Reply Last reply
            0
            • girishG girish

              @freetommy Thanks. The error "Tried all MXs" means that it tried to resolve DNS address (gmail.com) but couldn't. Can you go to Services view and check if unbound is running? And for good measure restart it and then try forwarding another mail. Thanks.

              Also, in the same view as above, there is button at the bottom that says "Show Full Logs". You can copy/paste the logs from there into https://paste.cloudron.io if it's still failing.

              F Offline
              F Offline
              freetommy
              wrote on last edited by
              #5

              @girish

              running unbound well.
              I'm very strange why forwad from seder's domain changed to gmail.com ?

              I set outbound ,
              Email Relay is Amanzon SES.

              Forward Test...
              Ex,)
              a@domain.com on Cloudron,
              a@domain.com have filter

              • if from a@xyz.dom, then forward to a@recivedomain.com

              I sent email
              form a@xyz.com to a@domain.com.

              a@domain.com user get email well.
              then try to forward to a@recivedomain.com.
              I expect from a@xyz.com to a@recivedomain.com

              but,
              cloudron try send email,
              from : xyz.com=a@gmail.com
              to : a@recivedomain.com

              then Failed delivery (log Tried all MXs)
              why changed domain from xyz.com to gmail.com ?

              ????

              How to solve ? or Knows issue ?

              in case of gmail,
              If I want to forward email to other email, I need put verification code first.

              Thanks
              Best Regards,

              girishG 1 Reply Last reply
              0
              • F freetommy

                @girish

                running unbound well.
                I'm very strange why forwad from seder's domain changed to gmail.com ?

                I set outbound ,
                Email Relay is Amanzon SES.

                Forward Test...
                Ex,)
                a@domain.com on Cloudron,
                a@domain.com have filter

                • if from a@xyz.dom, then forward to a@recivedomain.com

                I sent email
                form a@xyz.com to a@domain.com.

                a@domain.com user get email well.
                then try to forward to a@recivedomain.com.
                I expect from a@xyz.com to a@recivedomain.com

                but,
                cloudron try send email,
                from : xyz.com=a@gmail.com
                to : a@recivedomain.com

                then Failed delivery (log Tried all MXs)
                why changed domain from xyz.com to gmail.com ?

                ????

                How to solve ? or Knows issue ?

                in case of gmail,
                If I want to forward email to other email, I need put verification code first.

                Thanks
                Best Regards,

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #6

                @freetommy That is strange. Are you saying gmail.com just appears like that out of the blue ?(I assume xyz.com is not gmail.com ?) BTW, cloudron implements SRS for email forwarding - https://en.wikipedia.org/wiki/Sender_Rewriting_Scheme . In the re-written address, do you see SRS0 or something like that?

                A 1 Reply Last reply
                0
                • girishG girish

                  @freetommy That is strange. Are you saying gmail.com just appears like that out of the blue ?(I assume xyz.com is not gmail.com ?) BTW, cloudron implements SRS for email forwarding - https://en.wikipedia.org/wiki/Sender_Rewriting_Scheme . In the re-written address, do you see SRS0 or something like that?

                  A Offline
                  A Offline
                  annaooo
                  wrote on last edited by
                  #7

                  @girish
                  I'm having I think the same issue. I have server logs on the recieving side I can share as well. here are the details

                  Here is my setup:

                  • me@SenderServer.com to send the test mail
                  • me@DestinationServer.com is the final destination address we are forwarding to and where server logs are recovered from
                  • me@MyCloudron.io is set to forward to me@DestinationServer.com
                  • MyCloudron.io which has ip 1.1.1.1 is the cloudron install
                    NOTE: 1.1.1.1 is fake. The real IP is a dynamically changing IP address from the ISP which is likely spam blocked. Prior to setting up the STMP relay server no outgoing emails would work as they would be blocked on the destination server due to ISP's all adding dynamic ip blocks to spam lists by default. After setting up the relay I was able to send as me@MyCloudron.io, and that still works, just forwarding does not work. I suspect, or wonder, if sogo and rainloop are properly using the cloudron configured smtp relay?
                  • MyCloudron.io is setup to forward mail through a posteo.de server using a paid account. This works fine for sending and recieving using me@MyCloudron.io directly but me@MyCloudron.io forward to me@DestinationServer.com fails.

                  The forwarding was setup using sogo.

                  Error on MyCloudron.io

                  {
                    "ts": 1609960307783,
                    "type": "bounce",
                    "direction": "outbound",
                    "uuid": "860650A1-438F-48AB-9CFE-79A20126D25A.1",
                    "mailFrom": "<>",
                    "rcptTo": [
                      "<me@SenderServer.com>"
                    ],
                    "details": {
                      "message": "554 kundenserver.de (mxeue112) Nemesis ESMTP Service not available No SMTP service IP address is black listed. For explanation visit https://www.ionos.com/help/index.php?id=2425&ip=1.1.1.1&c=bl"
                    }
                  }
                  

                  logs from DestinationServer.com that appear when the cloudron server attempts to forward to me@DestinationServer.com:

                  2021-01-06 19:11:47 no host name found for IP address 1.1.1.1
                  2021-01-06 19:11:47 H=(MyCloudron.io) [1.1.1.1] sender verify fail for <SRS0=0ad3=GK=SenderServer.com=me@DestinationServer.com>: Unrouteable address
                  
                  ==> /var/log/exim4/rejectlog <==
                  2021-01-06 19:11:47 H=(MyCloudron.io) [1.1.1.1] sender verify fail for <SRS0=0ad3=GK=SenderServer.com=me@DestinationServer.com>: Unrouteable address
                  
                  ==> /var/log/exim4/mainlog <==
                  2021-01-06 19:11:47 H=(MyCloudron.io) [1.1.1.1] X=TLS1.3:ECDHE_SECP256R1__RSA_PSS_RSAE_SHA256__AES_256_GCM:256 CV=no F=<SRS0=0ad3=GK=SenderServer.com=me@DestinationServer.com> rejected RCPT <me@DestinationServer.com>: Sender verify failed
                  
                  ==> /var/log/exim4/rejectlog <==
                  2021-01-06 19:11:47 H=(MyCloudron.io) [1.1.1.1] X=TLS1.3:ECDHE_SECP256R1__RSA_PSS_RSAE_SHA256__AES_256_GCM:256 CV=no F=<SRS0=0ad3=GK=SenderServer.com=me@DestinationServer.com> rejected RCPT <me@DestinationServer.com>: Sender verify failed
                  
                  ==> /var/log/exim4/mainlog <==
                  2021-01-06 19:12:22 TLS error on connection from (MyCloudron.io) [1.1.1.1] (recv): The TLSconnection was non-properly terminated.
                  
                  girishG 1 Reply Last reply
                  0
                  • A annaooo

                    @girish
                    I'm having I think the same issue. I have server logs on the recieving side I can share as well. here are the details

                    Here is my setup:

                    • me@SenderServer.com to send the test mail
                    • me@DestinationServer.com is the final destination address we are forwarding to and where server logs are recovered from
                    • me@MyCloudron.io is set to forward to me@DestinationServer.com
                    • MyCloudron.io which has ip 1.1.1.1 is the cloudron install
                      NOTE: 1.1.1.1 is fake. The real IP is a dynamically changing IP address from the ISP which is likely spam blocked. Prior to setting up the STMP relay server no outgoing emails would work as they would be blocked on the destination server due to ISP's all adding dynamic ip blocks to spam lists by default. After setting up the relay I was able to send as me@MyCloudron.io, and that still works, just forwarding does not work. I suspect, or wonder, if sogo and rainloop are properly using the cloudron configured smtp relay?
                    • MyCloudron.io is setup to forward mail through a posteo.de server using a paid account. This works fine for sending and recieving using me@MyCloudron.io directly but me@MyCloudron.io forward to me@DestinationServer.com fails.

                    The forwarding was setup using sogo.

                    Error on MyCloudron.io

                    {
                      "ts": 1609960307783,
                      "type": "bounce",
                      "direction": "outbound",
                      "uuid": "860650A1-438F-48AB-9CFE-79A20126D25A.1",
                      "mailFrom": "<>",
                      "rcptTo": [
                        "<me@SenderServer.com>"
                      ],
                      "details": {
                        "message": "554 kundenserver.de (mxeue112) Nemesis ESMTP Service not available No SMTP service IP address is black listed. For explanation visit https://www.ionos.com/help/index.php?id=2425&ip=1.1.1.1&c=bl"
                      }
                    }
                    

                    logs from DestinationServer.com that appear when the cloudron server attempts to forward to me@DestinationServer.com:

                    2021-01-06 19:11:47 no host name found for IP address 1.1.1.1
                    2021-01-06 19:11:47 H=(MyCloudron.io) [1.1.1.1] sender verify fail for <SRS0=0ad3=GK=SenderServer.com=me@DestinationServer.com>: Unrouteable address
                    
                    ==> /var/log/exim4/rejectlog <==
                    2021-01-06 19:11:47 H=(MyCloudron.io) [1.1.1.1] sender verify fail for <SRS0=0ad3=GK=SenderServer.com=me@DestinationServer.com>: Unrouteable address
                    
                    ==> /var/log/exim4/mainlog <==
                    2021-01-06 19:11:47 H=(MyCloudron.io) [1.1.1.1] X=TLS1.3:ECDHE_SECP256R1__RSA_PSS_RSAE_SHA256__AES_256_GCM:256 CV=no F=<SRS0=0ad3=GK=SenderServer.com=me@DestinationServer.com> rejected RCPT <me@DestinationServer.com>: Sender verify failed
                    
                    ==> /var/log/exim4/rejectlog <==
                    2021-01-06 19:11:47 H=(MyCloudron.io) [1.1.1.1] X=TLS1.3:ECDHE_SECP256R1__RSA_PSS_RSAE_SHA256__AES_256_GCM:256 CV=no F=<SRS0=0ad3=GK=SenderServer.com=me@DestinationServer.com> rejected RCPT <me@DestinationServer.com>: Sender verify failed
                    
                    ==> /var/log/exim4/mainlog <==
                    2021-01-06 19:12:22 TLS error on connection from (MyCloudron.io) [1.1.1.1] (recv): The TLSconnection was non-properly terminated.
                    
                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #8

                    @annaooo This got lost in all the forum activity. Did this get sorted out?

                    1 Reply Last reply
                    0
                    • F Offline
                      F Offline
                      freetommy
                      wrote on last edited by
                      #9

                      @girish Dear, To email forward by filter at raindrop app,
                      Server need to open Port 25 even Relay SES, Google ... ?

                      Best Regards,

                      girishG 1 Reply Last reply
                      0
                      • F freetommy

                        @girish Dear, To email forward by filter at raindrop app,
                        Server need to open Port 25 even Relay SES, Google ... ?

                        Best Regards,

                        girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by
                        #10

                        @freetommy Do you mean rainloop? Are you asking if port 25 needs to be opened even when relaying email? If so, yes, it has be opened to receive incoming email.

                        1 Reply Last reply
                        0
                        • F Offline
                          F Offline
                          freetommy
                          wrote on last edited by
                          #11

                          @girish Thank you.

                          My test,
                          Even if outbound email is set to SES or Gmail,
                          The raindrop app's automatic forwarding emails (based on filter settings) do not use SES or Gmail, but use port 25.

                          girishG 1 Reply Last reply
                          0
                          • F freetommy

                            @girish Thank you.

                            My test,
                            Even if outbound email is set to SES or Gmail,
                            The raindrop app's automatic forwarding emails (based on filter settings) do not use SES or Gmail, but use port 25.

                            girishG Offline
                            girishG Offline
                            girish
                            Staff
                            wrote on last edited by
                            #12

                            @freetommy If I understand you correctly, what you are saying is that when email forwarding is enabled in rainloop, then the forwarding is done directly to the destination domain via port 25 instead of using Cloudron's email relay. Did I get that right?

                            M 1 Reply Last reply
                            0
                            • girishG girish

                              @freetommy If I understand you correctly, what you are saying is that when email forwarding is enabled in rainloop, then the forwarding is done directly to the destination domain via port 25 instead of using Cloudron's email relay. Did I get that right?

                              M Offline
                              M Offline
                              msbt
                              App Dev
                              wrote on last edited by
                              #13

                              @girish Sorry to hijack this topic, but this could be related to my issue as well. I was already talking to @nebulon on the chat but I couldn't get this to work even with the latest version of Cloudron (6.3.2).

                              What I'm trying to do (and please, tell me if there's another way to solve this): I'm hosting a website where different cities/locations get email addresses like location@example.com. Those that are new to the project don't get to use the address to send emails, they should only be on the receiving end, so they give me their address and I'll add a forwarding rule in Rainloop.

                              So a mail to location1@example.com should be delivered to non-cloudron-email@somehoster.com. I've added a filter in Rainloop and use Postmark as an email relay. The mails to location1@example.com (obviously) arrive with no problems, but the forwarding does not work due to a SMTP API Error on Postmark:

                              The 'From' address you supplied ("Name" mytest@email.com) is not a Sender Signature on your account. Please add and confirm this address in order to be able to use it in the 'From' field of your messages.

                              I can't add that address to the sender signatures, because this could be any email address out there. This also includes mailinglists, so every forward to a non-Cloudron address is being blocked.

                              So the important question is (and it's a rather urgent one, because I was hoping the last update fixed this): How can I forward mails to non-Cloudron addresses, any ideas?

                              girishG 1 Reply Last reply
                              0
                              • M msbt

                                @girish Sorry to hijack this topic, but this could be related to my issue as well. I was already talking to @nebulon on the chat but I couldn't get this to work even with the latest version of Cloudron (6.3.2).

                                What I'm trying to do (and please, tell me if there's another way to solve this): I'm hosting a website where different cities/locations get email addresses like location@example.com. Those that are new to the project don't get to use the address to send emails, they should only be on the receiving end, so they give me their address and I'll add a forwarding rule in Rainloop.

                                So a mail to location1@example.com should be delivered to non-cloudron-email@somehoster.com. I've added a filter in Rainloop and use Postmark as an email relay. The mails to location1@example.com (obviously) arrive with no problems, but the forwarding does not work due to a SMTP API Error on Postmark:

                                The 'From' address you supplied ("Name" mytest@email.com) is not a Sender Signature on your account. Please add and confirm this address in order to be able to use it in the 'From' field of your messages.

                                I can't add that address to the sender signatures, because this could be any email address out there. This also includes mailinglists, so every forward to a non-Cloudron address is being blocked.

                                So the important question is (and it's a rather urgent one, because I was hoping the last update fixed this): How can I forward mails to non-Cloudron addresses, any ideas?

                                girishG Offline
                                girishG Offline
                                girish
                                Staff
                                wrote on last edited by
                                #14

                                @msbt I fixed email forwarding 6.3 but let me test with a relay.

                                M 1 Reply Last reply
                                0
                                • girishG girish

                                  @msbt I fixed email forwarding 6.3 but let me test with a relay.

                                  M Offline
                                  M Offline
                                  msbt
                                  App Dev
                                  wrote on last edited by
                                  #15

                                  @girish thanks, lmk if you need testing, I tried some things with @nebulon already

                                  girishG 2 Replies Last reply
                                  0
                                  • M msbt

                                    @girish thanks, lmk if you need testing, I tried some things with @nebulon already

                                    girishG Offline
                                    girishG Offline
                                    girish
                                    Staff
                                    wrote on last edited by
                                    #16

                                    @msbt Just tested this now via postmark and forwarding via sieve and mailing list works for me.

                                    I can't add that address to the sender signatures, because this could be any email address out there. This also includes mailinglists, so every forward to a non-Cloudron address is being blocked.

                                    You only have to add the sender signature for the domain for which postmark is relaying. For example, cloudron.space is my domain and I am relaying it via postmark. Like this:

                                    bbd57c10-687b-40bd-9181-6b600048080e-image.png

                                    My roundcube filter looks like this:

                                    26852fb9-40d8-4d08-b579-c10cdff11158-image.png

                                    1 Reply Last reply
                                    0
                                    • M msbt

                                      @girish thanks, lmk if you need testing, I tried some things with @nebulon already

                                      girishG Offline
                                      girishG Offline
                                      girish
                                      Staff
                                      wrote on last edited by
                                      #17

                                      @msbt Also tested using rainloop filter now:

                                      2b9d77c1-ee37-4682-a7ad-a5bfab7e9da7-image.png

                                      1 Reply Last reply
                                      0
                                      • girishG Offline
                                        girishG Offline
                                        girish
                                        Staff
                                        wrote on last edited by
                                        #18

                                        OK, @msbt helped me figure this one out. The issue comes when using forwarding feature with relays like postmark. Such relays do not allow Envelope From to be different than Header From . We found a workaround for the moment by using a sieve script but I will look into how this can be incorporated into the mail server itself.

                                        The sieve script we used is something like below. This requires the editheader extension which is now enabled by default in 6.3.3.

                                        require "editheader";
                                        require "variables";
                                        require "envelope";
                                        
                                        # ... Any other rules
                                        
                                        # Obtain the user's full email address somehow
                                        # It can be obtained from the recipient address (without full name)
                                        # An alternative is to put the primary address into the script as a literal.
                                        if envelope :matches "to" "*" { set "user_email" "${1}"; }
                                        if envelope :matches "from" "*" { set "real_from" "${1}"; }
                                        
                                        # This part of the script MUST be the final rule, otherwise other rules are
                                        # affected since the message is modified.
                                        
                                        # Drop the original "From:" header
                                        deleteheader "from";
                                        deleteheader "to";
                                        
                                        # Add a new "From:" header
                                        addheader "From" "${user_email}";
                                        addheader "Reply-To" "${real_from}";
                                        addheader "To" "test@cloudron.io";
                                        
                                        redirect "test@cloudron.io";
                                        
                                        M 1 Reply Last reply
                                        2
                                        • girishG girish

                                          OK, @msbt helped me figure this one out. The issue comes when using forwarding feature with relays like postmark. Such relays do not allow Envelope From to be different than Header From . We found a workaround for the moment by using a sieve script but I will look into how this can be incorporated into the mail server itself.

                                          The sieve script we used is something like below. This requires the editheader extension which is now enabled by default in 6.3.3.

                                          require "editheader";
                                          require "variables";
                                          require "envelope";
                                          
                                          # ... Any other rules
                                          
                                          # Obtain the user's full email address somehow
                                          # It can be obtained from the recipient address (without full name)
                                          # An alternative is to put the primary address into the script as a literal.
                                          if envelope :matches "to" "*" { set "user_email" "${1}"; }
                                          if envelope :matches "from" "*" { set "real_from" "${1}"; }
                                          
                                          # This part of the script MUST be the final rule, otherwise other rules are
                                          # affected since the message is modified.
                                          
                                          # Drop the original "From:" header
                                          deleteheader "from";
                                          deleteheader "to";
                                          
                                          # Add a new "From:" header
                                          addheader "From" "${user_email}";
                                          addheader "Reply-To" "${real_from}";
                                          addheader "To" "test@cloudron.io";
                                          
                                          redirect "test@cloudron.io";
                                          
                                          M Offline
                                          M Offline
                                          msbt
                                          App Dev
                                          wrote on last edited by
                                          #19

                                          @girish thanks for that, I added one line to it, so the mails stay in the inbox in addition to the redirect, else they would not be saved:

                                          require "editheader";
                                          require "variables";
                                          require "envelope";
                                          require "fileinto";
                                          
                                          # ... Any other rules
                                          fileinto "INBOX";
                                          
                                          # Obtain the user's full email address somehow
                                          # It can be obtained from the recipient address (without full name)
                                          # An alternative is to put the primary address into the script as a literal.
                                          if envelope :matches "to" "*" { set "user_email" "${1}"; }
                                          if envelope :matches "from" "*" { set "real_from" "${1}"; }
                                          
                                          # This part of the script MUST be the final rule, otherwise other rules are
                                          # affected since the message is modified.
                                          
                                          # Drop the original "From:" header
                                          deleteheader "from";
                                          deleteheader "to";
                                          
                                          # Add a new "From:" header
                                          addheader "From" "${user_email}";
                                          addheader "Reply-To" "${real_from}";
                                          addheader "To" "test@cloudron.io";
                                          
                                          redirect "test@cloudron.io";
                                          

                                          where test@cloudron.io is the address that the emails should be forwarded to.

                                          To activate this you have to edit the file /home/yellowtent/boxdata/mail/vmail/address_to_be_forwarded@example.com/sieve/rainloop.user.sieve and paste it inside the filter block.

                                          girishG 1 Reply Last reply
                                          2
                                          • M msbt

                                            @girish thanks for that, I added one line to it, so the mails stay in the inbox in addition to the redirect, else they would not be saved:

                                            require "editheader";
                                            require "variables";
                                            require "envelope";
                                            require "fileinto";
                                            
                                            # ... Any other rules
                                            fileinto "INBOX";
                                            
                                            # Obtain the user's full email address somehow
                                            # It can be obtained from the recipient address (without full name)
                                            # An alternative is to put the primary address into the script as a literal.
                                            if envelope :matches "to" "*" { set "user_email" "${1}"; }
                                            if envelope :matches "from" "*" { set "real_from" "${1}"; }
                                            
                                            # This part of the script MUST be the final rule, otherwise other rules are
                                            # affected since the message is modified.
                                            
                                            # Drop the original "From:" header
                                            deleteheader "from";
                                            deleteheader "to";
                                            
                                            # Add a new "From:" header
                                            addheader "From" "${user_email}";
                                            addheader "Reply-To" "${real_from}";
                                            addheader "To" "test@cloudron.io";
                                            
                                            redirect "test@cloudron.io";
                                            

                                            where test@cloudron.io is the address that the emails should be forwarded to.

                                            To activate this you have to edit the file /home/yellowtent/boxdata/mail/vmail/address_to_be_forwarded@example.com/sieve/rainloop.user.sieve and paste it inside the filter block.

                                            girishG Offline
                                            girishG Offline
                                            girish
                                            Staff
                                            wrote on last edited by
                                            #20

                                            @msbt thanks! I will try to see if I can make this just "work" in the next release.

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