Emails Soft Bounce (Mailjet)
-
Hi,
I've successfully got SMTP working with Mailjet, however, I don't receive emails, and, according to Mailjet, they soft bounce. Does anyone know what the problem is? -
Hi,
I've successfully got SMTP working with Mailjet, however, I don't receive emails, and, according to Mailjet, they soft bounce. Does anyone know what the problem is?@edapm Does mailjet say why it soft bounced (any error message or status code in their dashboard) ? Did you get back a bounce mail ? At a high level, if Cloudron was configured to send mail via mailjet and mailjet got it, the only reason I can think of as to why mailjet didn't deliver is that SPF is not set up. Please see https://documentation.mailjet.com/hc/en-us/articles/360042412734-Authenticating-Domains-with-SPF-DKIM#dns-spf . The DNS setup for this has to be done manually and not done by Cloudron.
-
@edapm Does mailjet say why it soft bounced (any error message or status code in their dashboard) ? Did you get back a bounce mail ? At a high level, if Cloudron was configured to send mail via mailjet and mailjet got it, the only reason I can think of as to why mailjet didn't deliver is that SPF is not set up. Please see https://documentation.mailjet.com/hc/en-us/articles/360042412734-Authenticating-Domains-with-SPF-DKIM#dns-spf . The DNS setup for this has to be done manually and not done by Cloudron.
@girish Ok thanks, will try that
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better 💗
Register Login