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Cloudron Forum

Apps | Demo | Docs | Install

Installation failed on 20.04 Server

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installation
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  • T Offline
    T Offline
    thpuffin
    wrote on last edited by girish
    #1

    Trying to install Cloudron on a fresh Ubuntu 20.04 server before migrating my existing Cloudron over.

    Unfortunately, Cloudron failed to install.

    Installing software-properties-common
    => Updating apt and installing script dependencies
    => Checking version
    => Downloading version 6.0.1 ...
    => Installing base dependencies and downloading docker images (this takes some time) ...
    => Installing version 6.0.1 (this takes some time) ...
    Failed to install cloudron. See /var/log/cloudron-setup.log for details
    

    The cloudron-setup.log shows the following:

    ==> Ensuring directories
    ==> Configuring journald
    setfacl: /var/log/journal/*/system.journal: No such file or directory
    
    robiR 1 Reply Last reply
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  • robiR Offline
    robiR Offline
    robi
    replied to thpuffin on last edited by
    #2

    @thpuffin which VPS provider are you installing this on?

    Is it an official Ubuntu image? If not, try that.

    to get passed this error, just create the file/directory it's missing, and try again.

    Life of sky tech

    T 1 Reply Last reply
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  • T Offline
    T Offline
    thpuffin
    replied to robi on last edited by
    #3

    @robi I'm installing this on Nexus Bytes' vDedi (Singapore location) and using their official Ubuntu 20.04 image.

    I created the file using touch /var/log/journal/*/system.journal and ran ./cloudron-setup again and it's all good.

    Thanks for the quick fix, and Merry Christmas.

    1 Reply Last reply
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  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    wrote on last edited by
    #4

    Would be good to better understand that issue so we can fix it without manual intervention. Is there an option for you to create a new small instance at that VPS provider and see if the issue is reproducible?

    T 1 Reply Last reply
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  • T Offline
    T Offline
    thpuffin
    replied to nebulon on last edited by
    #5

    @nebulon Probably not anytime soon. Nexus Bytes' minimum billing period is monthly, and I usually wait to see if they offer discounts before getting one.

    1 Reply Last reply
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