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    Solved Installation failed on 20.04 Server

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    • T
      thpuffin last edited by girish

      Trying to install Cloudron on a fresh Ubuntu 20.04 server before migrating my existing Cloudron over.

      Unfortunately, Cloudron failed to install.

      Installing software-properties-common
      => Updating apt and installing script dependencies
      => Checking version
      => Downloading version 6.0.1 ...
      => Installing base dependencies and downloading docker images (this takes some time) ...
      => Installing version 6.0.1 (this takes some time) ...
      Failed to install cloudron. See /var/log/cloudron-setup.log for details
      

      The cloudron-setup.log shows the following:

      ==> Ensuring directories
      ==> Configuring journald
      setfacl: /var/log/journal/*/system.journal: No such file or directory
      
      robi 1 Reply Last reply Reply Quote 0
      • robi
        robi @thpuffin last edited by

        @thpuffin which VPS provider are you installing this on?

        Is it an official Ubuntu image? If not, try that.

        to get passed this error, just create the file/directory it's missing, and try again.

        Life of Advanced Technology

        T 1 Reply Last reply Reply Quote 2
        • T
          thpuffin @robi last edited by

          @robi I'm installing this on Nexus Bytes' vDedi (Singapore location) and using their official Ubuntu 20.04 image.

          I created the file using touch /var/log/journal/*/system.journal and ran ./cloudron-setup again and it's all good.

          Thanks for the quick fix, and Merry Christmas.

          1 Reply Last reply Reply Quote 1
          • nebulon
            nebulon Staff last edited by

            Would be good to better understand that issue so we can fix it without manual intervention. Is there an option for you to create a new small instance at that VPS provider and see if the issue is reproducible?

            T 1 Reply Last reply Reply Quote 0
            • T
              thpuffin @nebulon last edited by

              @nebulon Probably not anytime soon. Nexus Bytes' minimum billing period is monthly, and I usually wait to see if they offer discounts before getting one.

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