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  3. Something has gone wrong... Cloudron instance on AWS Down... Anyone else?

Something has gone wrong... Cloudron instance on AWS Down... Anyone else?

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  • M Offline
    M Offline
    moonshot
    wrote on last edited by
    #1

    It appears that my website is down - running through Cloudron.io and ghost. Is there an outage on AWS that might me effecting cloudron instances on AWS? Anything else I should be aware of?

    Thanks!

    This is the site thats down:

    https://aircrft.com/)

    The onscreen message states:
    “Something has gone wrong
    This app is currently not responding. Try refreshing the page.”

    girishG 2 Replies Last reply
    0
    • M moonshot

      It appears that my website is down - running through Cloudron.io and ghost. Is there an outage on AWS that might me effecting cloudron instances on AWS? Anything else I should be aware of?

      Thanks!

      This is the site thats down:

      https://aircrft.com/)

      The onscreen message states:
      “Something has gone wrong
      This app is currently not responding. Try refreshing the page.”

      girishG Do not disturb
      girishG Do not disturb
      girish
      Staff
      wrote on last edited by
      #2

      @moonshot Can you SSH into the server and check the logs at /home/yellowtent/platformdata/logs/box.log ? You can also try rebooting the server to see if it bring it back up.

      1 Reply Last reply
      0
      • M moonshot

        It appears that my website is down - running through Cloudron.io and ghost. Is there an outage on AWS that might me effecting cloudron instances on AWS? Anything else I should be aware of?

        Thanks!

        This is the site thats down:

        https://aircrft.com/)

        The onscreen message states:
        “Something has gone wrong
        This app is currently not responding. Try refreshing the page.”

        girishG Do not disturb
        girishG Do not disturb
        girish
        Staff
        wrote on last edited by
        #3

        @moonshot Also, wanted to clarify the role of cloudron.io and your servers... The Cloudron platform runs entirely on your servers. It does not depend on any external services as all the services required for apps are local and in your server. We (cloudron.io team) don't have access to your servers as well.

        cloudron.io itself has two purposes - to manage your subscription/billing. Even if your subscription expires, cloudron will continue running. The other purpose is to provide the appstore listing. The model is similar to how phones today work. Phones can install apps and will continue to work even if Google Play/iOS app store is down. At worst, you cannot install new apps if the appstore is down. Cloudron has the same model.

        1 Reply Last reply
        1
        • girishG Do not disturb
          girishG Do not disturb
          girish
          Staff
          wrote on last edited by
          #4

          This got sorted out offline. The server was out of disk space.

          robiR 1 Reply Last reply
          0
          • girishG girish

            This got sorted out offline. The server was out of disk space.

            robiR Offline
            robiR Offline
            robi
            wrote on last edited by
            #5

            @girish is there a low disk space notification?

            Conscious tech

            girishG 1 Reply Last reply
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            • robiR robi

              @girish is there a low disk space notification?

              girishG Do not disturb
              girishG Do not disturb
              girish
              Staff
              wrote on last edited by
              #6

              @robi There is but it's not "event driven". It's just checked with a cronjob. Anyone know of a way to get a low disk space 'event' from the OS?

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              • robiR Offline
                robiR Offline
                robi
                wrote on last edited by
                #7

                baobab is available on Ubuntu, and it's GUI app has that capability.

                Other options here:
                https://serverfault.com/questions/386784/linux-trigger-a-real-time-alarm-on-a-low-disk-space-condition
                but if the C code listed in the answer there is the approach, might as well do something similar in the box code.

                Similar here: https://www.linux.com/training-tutorials/get-disk-space-email-alerts-your-linux-servers/

                Having it be a part of the standard system health check would be 👍

                Conscious tech

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