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  3. Need to uninstall cloudron

Need to uninstall cloudron

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    • danielreyes61D Offline
      danielreyes61D Offline
      danielreyes61
      wrote on last edited by
      #1

      I am running a server that I cannot just reimage to get a clean install of cloudron. Cloudron is not working when falling the basic wget install steps. After install, it breaks my ubuntu desktop and I only have a terminal window at restart, I fix it with sudo apt-get install ubuntu-desktop and I am back in a few minutes later. I then go to https:// my ip address and it says connection refused. I have tried port forwarding in my router, enabling reverse nat, I created a cloudflare account too. The first time I installed it, i actually got the the app page and clicked to install a chat app but it just hung at install queued and when I clicked another button, it took me to a "you've found a cloudron out in the wild!" or something like that and it never let me get to anything else after that, that is all i see now no matter what I do, reinstall, completely delete the yellow folder, restart, everything. I need to know what I am missing and how I can actually completely remove it so that I don't lose my main virtual machine on my server. Please advise.

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      • danielreyes61D Offline
        danielreyes61D Offline
        danielreyes61
        wrote on last edited by
        #2

        I am looking into the logs and my certs folder in home/yellowtent/boxdata/certs is empty. I have no fall back certificates. Any idea how to generate those?

        danielreyes61D 1 Reply Last reply
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        • danielreyes61D danielreyes61

          I am looking into the logs and my certs folder in home/yellowtent/boxdata/certs is empty. I have no fall back certificates. Any idea how to generate those?

          danielreyes61D Offline
          danielreyes61D Offline
          danielreyes61
          wrote on last edited by danielreyes61
          #3

          I am also seeing Startup task at index 2 failed: Error reloading nginx: reload exited with code 1 signal null

          and
          Startup task at index 3 failed: Network error waiting for mysql: ETIMEDOUT

          How is there not a way to remove and reinstall cloudron?? It is clearly picking up old config files from somewhere and not reinstalling correctly.

          EDIT: Nevermind, I've decided to bring down my server and do a full wipe.

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          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #4

            Generally uninstallation is not really outlined or as such there is no tested process. This is since in the 99% of the use-cases loading a new image with a fresh Ubuntu is just a lot easier to get to a known state.

            For your actual Cloudron installation issue, please note that it is not recommended to install something on the server, besides Ubuntu + Cloudron. The main reason for this is, so we can reliably test updates, also Cloudron needs very specific versions for components like Docker and nodejs, which have to be carefully treated within Ubuntu.

            Do you see your installation issues also from a fresh Ubuntu setup? If so note, that it is ok to rerun the installation if there is some temporary issue, however maybe you can paste the logs here so we might be able to pinpoint the issue.

            danielreyes61D 1 Reply Last reply
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            • nebulonN nebulon

              Generally uninstallation is not really outlined or as such there is no tested process. This is since in the 99% of the use-cases loading a new image with a fresh Ubuntu is just a lot easier to get to a known state.

              For your actual Cloudron installation issue, please note that it is not recommended to install something on the server, besides Ubuntu + Cloudron. The main reason for this is, so we can reliably test updates, also Cloudron needs very specific versions for components like Docker and nodejs, which have to be carefully treated within Ubuntu.

              Do you see your installation issues also from a fresh Ubuntu setup? If so note, that it is ok to rerun the installation if there is some temporary issue, however maybe you can paste the logs here so we might be able to pinpoint the issue.

              danielreyes61D Offline
              danielreyes61D Offline
              danielreyes61
              wrote on last edited by
              #5

              @nebulon Thank you, I have two fresh ubuntu instances up now so cloudron has it's own vm and appears to be working now. Thanks!

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              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by girish
                #6

                I think part of the issue was that we used to uninstall gnome-shell in previous releases explicitly (this was done because the Cloudron installer installed gnome-shell by mistake because of some dependancy prior to Cloudron 6). I have removed this for the next release since we now install deps carefully to not install gnome-shell in the first place - https://git.cloudron.io/cloudron/box/-/commit/8f08c521031bb5159588e6a613c9d81ed94752af

                robiR 1 Reply Last reply
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                • girishG girish

                  I think part of the issue was that we used to uninstall gnome-shell in previous releases explicitly (this was done because the Cloudron installer installed gnome-shell by mistake because of some dependancy prior to Cloudron 6). I have removed this for the next release since we now install deps carefully to not install gnome-shell in the first place - https://git.cloudron.io/cloudron/box/-/commit/8f08c521031bb5159588e6a613c9d81ed94752af

                  robiR Offline
                  robiR Offline
                  robi
                  wrote on last edited by
                  #7

                  @girish yes, this also caused a home based Cloudron with a Desktop GUI to lose access to the GUI after the update, which had to be manually repaired.

                  It should not break existing installs by removing GDM.

                  Conscious tech

                  girishG 1 Reply Last reply
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                  • robiR robi

                    @girish yes, this also caused a home based Cloudron with a Desktop GUI to lose access to the GUI after the update, which had to be manually repaired.

                    It should not break existing installs by removing GDM.

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #8

                    @robi agreed, I wasn't expecting people to use Cloudron as a desktop as well! Anyway, I have removed the code that uninstalls it.

                    danielreyes61D 1 Reply Last reply
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                    • girishG girish

                      @robi agreed, I wasn't expecting people to use Cloudron as a desktop as well! Anyway, I have removed the code that uninstalls it.

                      danielreyes61D Offline
                      danielreyes61D Offline
                      danielreyes61
                      wrote on last edited by
                      #9

                      @girish It takes up very little resources on my server to run it in this way and it's just something I like to use when I can, perfectly happy living in terminal as well but my server is way more powerful than I am currently using all of it's resources for so I like to splurge on a little bit of GUI right now. 🙂

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