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    OnlyOffice Error - ONLYOFFICE cannot be reached. Please contact admin

    OnlyOffice
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      cristtiah last edited by

      Hi I just installed OnlyOffice app and my NextCloud is connected. But when I try to open a doc - ONLYOFFICE cannot be reached. Please contact admin. I added the IP address as Trusted IP still doesnt work. Please help thanks.

      girish 1 Reply Last reply Reply Quote 0
      • nebulon
        nebulon Staff last edited by

        You should not need to set any trusted IP, onlyoffice will be setup to work out of the box with a nextcloud installed on the same Cloudron. Did you configure the Nextcloud Onlyoffice connector with the default changeme secret and it showed you a green success indicator there?

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        • girish
          girish Staff @cristtiah last edited by

          @cristtiah There are two onlyoffice apps in nextcloud - https://apps.nextcloud.com/apps/documentserver_community and https://apps.nextcloud.com/apps/onlyoffice . You must install the latter! Once you install it, just configure it like https://docs.cloudron.io/apps/onlyoffice/#setup-nextcloud-connector and that should be it. No need to adjust any other settings.

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