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Apps | Demo | Docs | Install

OnlyOffice Error - ONLYOFFICE cannot be reached. Please contact admin

Scheduled Pinned Locked Moved OnlyOffice
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  • C Offline
    C Offline
    cristtiah
    wrote on last edited by
    #1

    Hi I just installed OnlyOffice app and my NextCloud is connected. But when I try to open a doc - ONLYOFFICE cannot be reached. Please contact admin. I added the IP address as Trusted IP still doesnt work. Please help thanks.

    girishG 1 Reply Last reply
    0
  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    wrote on last edited by
    #2

    You should not need to set any trusted IP, onlyoffice will be setup to work out of the box with a nextcloud installed on the same Cloudron. Did you configure the Nextcloud Onlyoffice connector with the default changeme secret and it showed you a green success indicator there?

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  • girishG Offline
    girishG Offline
    girish Staff
    replied to cristtiah on last edited by
    #3

    @cristtiah There are two onlyoffice apps in nextcloud - https://apps.nextcloud.com/apps/documentserver_community and https://apps.nextcloud.com/apps/onlyoffice . You must install the latter! Once you install it, just configure it like https://docs.cloudron.io/apps/onlyoffice/#setup-nextcloud-connector and that should be it. No need to adjust any other settings.

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