Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Support
  3. cant login into cloudron instance

cant login into cloudron instance

Scheduled Pinned Locked Moved Solved Support
i18ncloudflare
9 Posts 2 Posters 891 Views 2 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • D Offline
    D Offline
    dron5634
    wrote on last edited by girish
    #1

    2021-05-03_15-20-16.png

    please see the screenshot, it was like this for the last few days

    thank you

    girishG 1 Reply Last reply
    0
    • D dron5634

      2021-05-03_15-20-16.png

      please see the screenshot, it was like this for the last few days

      thank you

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @dron5634 this seems like a very old bug, maybe your instance is still in Cloudron 6 (?). If you do a hard refresh on the browser, it should work. Ctrl+R or clear the browser cache.

      D 1 Reply Last reply
      0
      • girishG girish

        @dron5634 this seems like a very old bug, maybe your instance is still in Cloudron 6 (?). If you do a hard refresh on the browser, it should work. Ctrl+R or clear the browser cache.

        D Offline
        D Offline
        dron5634
        wrote on last edited by
        #3

        @girish thanks for the reply. The instance was created within last month and I would hope not on an old version. hard refresh or clearing the browser cache did not give any improvements🤕

        girishG 1 Reply Last reply
        0
        • D dron5634

          @girish thanks for the reply. The instance was created within last month and I would hope not on an old version. hard refresh or clearing the browser cache did not give any improvements🤕

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #4

          @dron5634 Can you drop us a mail at support@cloudron.io ? You can also run cloudron-support --enable-ssh on the server and send us your server IP address, that way we can check what is going on.

          D 1 Reply Last reply
          0
          • girishG girish

            @dron5634 Can you drop us a mail at support@cloudron.io ? You can also run cloudron-support --enable-ssh on the server and send us your server IP address, that way we can check what is going on.

            D Offline
            D Offline
            dron5634
            wrote on last edited by
            #5

            @girish Ive just sent an email with the stats and the ip. Thank you for figuring out

            girishG 1 Reply Last reply
            0
            • D dron5634

              @girish Ive just sent an email with the stats and the ip. Thank you for figuring out

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #6

              @dron5634 Thanks for reaching out. So, the issue is related to Cloudflare caching. It seems rocket loader is enabled and this is incompatible with Cloudron's security policy. What that option does is to inject a 3rd party javascript file (i.e from cloudflare) into the Cloudron dashboard. Cloudron dashboard has a CSP policy preventing external js from being loaded into it's page.

              The fix is simple: you can disable the rocket loader inside Cloudflare. I think you go to the Speed tab and disable it. Can you try that?

              D 1 Reply Last reply
              0
              • girishG girish

                @dron5634 Thanks for reaching out. So, the issue is related to Cloudflare caching. It seems rocket loader is enabled and this is incompatible with Cloudron's security policy. What that option does is to inject a 3rd party javascript file (i.e from cloudflare) into the Cloudron dashboard. Cloudron dashboard has a CSP policy preventing external js from being loaded into it's page.

                The fix is simple: you can disable the rocket loader inside Cloudflare. I think you go to the Speed tab and disable it. Can you try that?

                D Offline
                D Offline
                dron5634
                wrote on last edited by dron5634
                #7

                @girish The Rocket loader was running and it is disabled now, though still can't login into the instance, the same issue

                girishG 1 Reply Last reply
                0
                • D dron5634

                  @girish The Rocket loader was running and it is disabled now, though still can't login into the instance, the same issue

                  girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #8

                  @dron5634 The dashboard loads for me fine now after clearing the browser cache.

                  7de6e617-40aa-4f29-8379-0a62c7b0a7ac-image.png

                  D 1 Reply Last reply
                  0
                  • girishG girish

                    @dron5634 The dashboard loads for me fine now after clearing the browser cache.

                    7de6e617-40aa-4f29-8379-0a62c7b0a7ac-image.png

                    D Offline
                    D Offline
                    dron5634
                    wrote on last edited by
                    #9

                    @girish yep, it loads, awesome, thank you👍 😊

                    1 Reply Last reply
                    0
                    • girishG girish referenced this topic on
                    • girishG girish referenced this topic on
                    Reply
                    • Reply as topic
                    Log in to reply
                    • Oldest to Newest
                    • Newest to Oldest
                    • Most Votes


                    • Login

                    • Don't have an account? Register

                    • Login or register to search.
                    • First post
                      Last post
                    0
                    • Categories
                    • Recent
                    • Tags
                    • Popular
                    • Bookmarks
                    • Search