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Cloudron Forum

Apps | Demo | Docs | Install

Explore Public Rooms in Matrix fails

Scheduled Pinned Locked Moved Matrix (Synapse/Element)
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  • S Offline
    S Offline
    senthilkumaran
    wrote on last edited by
    #1

    I have setup the Matrix and also configured the DNS (matrix.learntosolveit.com:443) in my case.

    But when I try to explore the public rooms, I get this error

    Failed to find any key to satisfy VerifyJsonRequest(server=learntosolveit.com, key_ids=['ed25519:a_BSuS'], min_valid=1621082354644)

    What is happening here?

    1 Reply Last reply
    0
  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    wrote on last edited by
    #2

    Just to be sure, have you configured the DNS also in the domains view for the correct domain? https://docs.cloudron.io/domains/#matrix-server-location

    S 1 Reply Last reply
    0
  • S Offline
    S Offline
    senthilkumaran
    replied to nebulon on last edited by
    #3

    @nebulon Yes, I have.

    It looks like this to me.

    ba1c540a-d551-4941-aba9-515457ecf4cb-image.png

    chetbakerC 1 Reply Last reply
    0
  • chetbakerC Offline
    chetbakerC Offline
    chetbaker
    replied to senthilkumaran on last edited by
    #4

    @senthilkumaran hello, did you manage to sort it out at the end? I'm having the same drama.

    S 1 Reply Last reply
    0
  • S Offline
    S Offline
    senthilkumaran
    replied to chetbaker on last edited by
    #5

    @chetbaker - No. I will try it again.

    scookeS 1 Reply Last reply
    0
  • scookeS Offline
    scookeS Offline
    scooke
    replied to senthilkumaran on last edited by scooke
    #6

    @senthilkumaran There is a small step that I've overlooked in the past:

    Requires app on bare domain
    
    In the above example, an app must be installed on the bare domain https://cloudron.club for Cloudron to be able to respond to well known queries. If you already had an app installed on this location before Cloudron 6.1, you must go to the app's location section and click on 'Save' (without making any changes). This makes Cloudron re-generate the nginx configuration for the app which is required for this feature to work.
    

    Is there an app installed on that bare domain "leanrtosolveit.com"?

    Also, my own settings for Certificate Provider uses "Let's Encrypt Prod", not "Let's Encrypt Prod - Wildcard". I wonder if the wildcard side is messings things up?

    A life lived in fear is a life half-lived

    girishG scookeS 2 Replies Last reply
    1
  • girishG Offline
    girishG Offline
    girish Staff
    replied to scooke on last edited by girish
    #7

    @scooke wildcard or not should not affect it but it's important to have an app on the bare domain as you pointed out.

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  • scookeS Offline
    scookeS Offline
    scooke
    replied to scooke on last edited by
    #8

    @scooke I just checked the domain, and assuming it isn't a decoy one, nothing loads. So, you need to install an app on that domain!

    This site can’t be reachedleanrtosolveit.com’s server IP address could not be found.
    Try:
    
    Checking the connection
    Checking the proxy, firewall, and DNS configuration
    Running Windows Network Diagnostics
    ERR_NAME_NOT_RESOLVED
    

    A life lived in fear is a life half-lived

    S 1 Reply Last reply
    0
  • S Offline
    S Offline
    senthilkumaran
    replied to scooke on last edited by
    #9

    @scooke The domain was matrix.learntosolveit.com

    But now I get this error.

    request failed: CORS request rejected: https://matrix.learntosolveit.com/_matrix/client/r0/publicRooms?server=matrix.org

    scookeS girishG 2 Replies Last reply
    0
  • scookeS Offline
    scookeS Offline
    scooke
    replied to senthilkumaran on last edited by
    #10

    @senthilkumaran Hi again. Did you install an app on the bare domain "learntosolveit.com"? For example, is there a Wordpress site installed there yet? Or some other app from the app store? I just tried that domain and nothing loads, which strongly suggests you still haven't installed an app there.

    I don't fully understand why, all I know is that Matrix needs a resolvable bare domain for it to function correctly. This isn't just for Cloudron either; any type of install needs this arrangement. So, you don't need to uninstall your Matrix app, all you need to do is install something on that learntosolveit.com domain. You probably then may need to restart the Matrix app. Good luck, let us know when it's working.

    A life lived in fear is a life half-lived

    1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to senthilkumaran on last edited by
    #11

    @senthilkumaran The CORS issue is covered here - https://forum.cloudron.io/topic/5589/cors-timeout-error-when-searching-for-public-rooms . Essentially, try giving synapse a lot of memory.

    1 Reply Last reply
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