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  3. backup fails

backup fails

Scheduled Pinned Locked Moved Solved Support
backups
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    • GrienauerG Offline
      GrienauerG Offline
      Grienauer
      wrote on last edited by girish
      #1

      We get following error for all backups.

      box:tasks setCompleted - 1182: {"result":null,"error":{"stack":"BoxError: Error uploading snapshot/app_08553ae3-59de-481c-a6e0-d8e65d735e9a.tar.gz. Message: self signed certificate HTTP Code: NetworkingError\n at /home/yellowtent/box/src/backups.js:897:29\n at f (/home/yellowtent/box/node_modules/once/once.js:25:25)\n at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:69:9)\n at ChildProcess.emit (events.js:315:20)\n at Process.ChildProcess._handle.onexit (internal/child_process.js:277:12)","name":"BoxError","reason":"External Error","details":{},"message":"Error uploading snapshot/app_08553ae3-59de-481c-a6e0-d8e65d735e9a.tar.gz. Message: self signed certificate HTTP Code: NetworkingError"}}
      

      is there a quick fix for that?
      thx!

      Drupal CMS and Open Source Expert, Mautic Community lead Secretary

      nebulonN 1 Reply Last reply
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      • GrienauerG Grienauer

        We get following error for all backups.

        box:tasks setCompleted - 1182: {"result":null,"error":{"stack":"BoxError: Error uploading snapshot/app_08553ae3-59de-481c-a6e0-d8e65d735e9a.tar.gz. Message: self signed certificate HTTP Code: NetworkingError\n at /home/yellowtent/box/src/backups.js:897:29\n at f (/home/yellowtent/box/node_modules/once/once.js:25:25)\n at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:69:9)\n at ChildProcess.emit (events.js:315:20)\n at Process.ChildProcess._handle.onexit (internal/child_process.js:277:12)","name":"BoxError","reason":"External Error","details":{},"message":"Error uploading snapshot/app_08553ae3-59de-481c-a6e0-d8e65d735e9a.tar.gz. Message: self signed certificate HTTP Code: NetworkingError"}}
        

        is there a quick fix for that?
        thx!

        nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #2

        @grienauer looks like the server you are using to backup has an invalid or self-signed certificate. If you are using the S3-compatible backup backend settings, then see if the "accept self-signed certificates" checkbox is checked.

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        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #3

          Which backup backend are you using?

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          • GrienauerG Offline
            GrienauerG Offline
            Grienauer
            wrote on last edited by
            #4

            We are using minIO for it. s3 compatible. the Service on our side was down… and then we also have a problem with backup size. but now it works! thx!

            Drupal CMS and Open Source Expert, Mautic Community lead Secretary

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