Solved Lost dns access to cloudron app when switching IP
I unfortunately did not enable Use Dynamic DNS. When switching subdomain names and editing ip in digital ocean, I have lost access to my cloudron instance. Is there a way to switch IP's back within server hosting cloudron or to update api key? Right now its showing as refused to connect when going to domain.
@gary-host I am guessing you didn't change the domain name inside Cloudron ? If possible, I suggest doing something like this:
my.olddomain.comto the droplet. Then, you can access the dashboard.
- Then, in the dashboard, go to Domains -> Add Domain and add your new domain.
- Then, in Domains view, there is a drop down to change the dashboard location as well.
This post is deleted!
@girish I did notice in my digital ocean portal that the A record for Domain.com is different from A record my.domain.com. I dont have the A record for domain.com in DO. I currently only have A record for my.domain.com.
Is there anyway I can find original A record for domain.com within cloudron?
What would be a good process to recreate A record domain.com from DO?
@garyhost if your nameserver records are correctly pointing to digitalocean then you just create a new A record with the subdomain being
@pointing to your IP address. That should be sufficient.
@garyhost Did you manage to figure it out?
@girish No but luckily I had my apps backed up and created a new droplet and was able to get the apps back in and was able to get back into apps.
Funny thing is today my other cloudron app went down after 2 minutes of logging in and now I am unable to get back into the cloudron instance.
Is there some services that are down today?
@gary-host By unable to get back, do you mean you are unable to login into the dashboard? Or the browser shows some domain/ssl error?
Cloudron is pretty much entirely selfhosted on your server, so nothing on our side can bring your instance down.
@girish Unable to log into the dashboard.
I could not reach any apps by typing in domain name and would say " internal server error"
I went ahead and restored a droplet backup from Digital Ocean.
Waited a few minutes.
When I log into my.domainname.com I get " You are seeing this page because this domain points to cloudron serverIP but no apps is installed on that domain"
But if I type my app domain after the restore, then it brings me to the apps no problem.
I am unable to get into the dashboard.
I did notice that the registered cloudron account is missing my cloudron plan that is hosting the domain that I am unable to get to the dashboard.
Could this be causing the interference of unable to get to the dashboard?
@gary-host can you check if the dashboard domain and the app domain point to the same droplet ip in your dns? I think maybe they are probably pointing to different cloudron instances. If it's correct, can you also check in another browser/machine to rule out any caching issues?
@girish I believe you are correct and is a caching issue.
I just tried on another computer and when typing in domain, it brought me to the cloudron login page.
I will have to wait until later to try logging in as I am having issues logging in using my saved credentials from this new computer.
@gary-host It was a caching issue.
I am able to see the dashboard now!