Chatwoot - Package Updates

[nebulon]

You can use this thread to track updates to the Chatwoot package.

Please open issues in a separate topic instead of replying here.

[nebulon]

[0.3.0]

• Fix transactional emails

[nebulon]

[1.0.0]

• First stable package release based on Chatwoot 1.21.1

[girish]

[1.1.0]

• Update Chatwoot to 1.22.0
• Full changelog
• Chatwoot command bar for improved productivity
• Ability to define and add custom attributes to conversations/contacts
• Ability to add notes to contact on the CRM page
• Ability to configure Dialogflow integration across all channel types except email
• Ability to rearrange the conversation sidebar
• Ability to specify subject to outgoing emails

[nebulon]

[1.1.1]

• Update Chatwoot to 1.22.1
• Full changelog
• Fix the issue of agent messages leaking into unverified contact sessions having the same contact email
• Added indication in UI for unverified contact sessions

[nebulon]

[1.2.0]

• Update Chatwoot to 2.0.0
• Full changelog
• IMAP and SMTP support for email channels
• Dedicated View for conversation mentions
• Advanced conversation filters
• Advanced contact filters
• Template support for 360 dialog WhatsApp channels
• List and Checkbox support for custom attributes
• View conversation summary in notification emails
• OpenAPI compliant swagger docs
• Numerous bug fixes and enhancements

[nebulon]

[1.2.1]

• Update to base image v3.1.0
• Fix .env file loading

[girish]

[1.2.2]

• Refactor env file so it can be sourced to run rails commands

[girish]

[1.2.3]

• Update Chatwoot to 2.0.1
• Full changelog
• Fixed memory leak with email parsing
• Attachment Upload improvements

[nebulon]

[1.2.4]

• Update Chatwoot to 2.0.2
• Full changelog
• Issues with conversation assignment notifications

[nebulon]

[1.2.5]

• Update Chatwoot to 2.1.0
• Full changelog
• Ability to disable messages in resolved Live chat conversations
• Support more filetypes as message attachments
• Ability to disable tweet conversation in the Twitter inbox
• Improved email confirmation flow for user accounts
• Improved email parsing
• Improved background job processing
• New Language: Slovak(sk)

[nebulon]

[1.2.6]

• Update Chatwoot to 2.1.1
• Full changelog
• Fixing the delayed assignment notifications reported in some instances

[nebulon]

[1.3.0]

• Update Chatwoot to 2.2.0
• Full changelog
• Automations ( Beta )
• Custom Views for conversations page
• Custom Filters for contacts page
• Email Signatures
• Support Bandwidth as a provider for SMS channel
• Ability to configure active storage direct uploads
• Ability to send multiple attachments from the agent dashboard
• Super Admin dashboard enhancements
• Support for interactive messages in Whatsapp channel ( 360 Dialog )
• Ability to group report data by weekly, monthly and yearly filters
• Ability to toggle conversation continuity via email for website channel
• Resolve action for Dialogflow integration
• SSL Verify mode and email encryption settings for SMTP mailboxes
• Vue-router for widget route management
• Numerous bug fixes and enhancements

[nebulon]

[1.3.1]

• Update Chatwoot to 2.2.1
• Full changelog
• Fix for email messages without body
• Reporting improvements to consider timezone
• Fix for email signature being sent until it is unset in the editor
• Fix for nokogiri security vulnerability

[nebulon]

[1.4.0]

• Update Chatwoot to 2.3.0
• Full changelog
• Timezone support in reports
• Ability for contacts to end conversations on chatwidget
• Ability to record and send voice notes from the agent dashboard
• Support for Hcaptcha in public forms
• Support for Instagram story mentions
• API to bulk update conversations
• Agent filter in CSAT reports
• Ability to configure 24-hour slots in business hours
• Support for MMS in Bandwidth SMS channel
• Ability to pass specific account ids when generating SSO URLs
• Display trends in reporting metrics
• Numerous bug fixes and enhancements

[nebulon]

[1.4.1]

• Update Chatwoot to 2.3.1
• Full changelog
• Improves performance of agent endpoints

[nebulon]

[1.4.2]

• Update Chatwoot to 2.3.2
• Full changelog
• fix for the invalid contact resolved conversation activity message
• fix for file copy-paste issue
• fix for the pre-chat form being rendered for identified contacts
• fix for auto-scroll not working in the dashboard
• sentry error fixes and improvements

[nebulon]

[1.4.3]

• Update Chatwoot to 2.4.0
• Full changelog
• Notification view with real-time indicators
• Dark mode for the website widget
• Reports business hours
• IMAP SMTP improvements to support more providers
• Rich editor and cc support for new conversations
• Automation improvements
• Round robin assignment support for teams
• SDK methods for the pop-out chat widget
• ee edition docker images
• Numerous bug fixes and enhancements

[nebulon]

[1.4.4]

• Update Chatwoot to 2.4.1
• Full changelog
• Fixing the accidentally merged conditions for open all day and closed all day.

[nebulon]

[1.5.0]

• Update Chatwoot to 2.5.0
• Full changelog

[girish]

[1.6.0]

• Update Chatwoot to 2.6.0
• Full changelog

[nebulon]

[1.7.0]

• Update Chatwoot to 2.7.0
• Full changelog
• Support for Whatsapp Cloud API
• Ability to create dashboard apps from UI
• New Chatwoot CLI tool
• Support for Twilio Messaging Services
• Support HMAC enforcement in API channel
• Enhanced contact identification and merge logic
• APIs for custom sort
• API for updating contact avatar
• Numerous bug fixes and enhancements

[nebulon]

[1.8.0]

• Update Chatwoot to 2.8.0
• Full changelog
• Email layout with improved email rendering
• Context Menu for conversations
• Chat Widget Builder
• CRUD APIs for macros
• Agent Capacity Config (enterprise)
• Ability to disable Gravatars
• Support for Elastic APM
• New Langauge: Thai
• Numerous API enhancements and bug fixes

[nebulon]

[1.8.1]

• Update Chatwoot to 2.8.1
• Full changelog

[nebulon]

[1.9.0]

• Update Chatwoot to 2.9.0
• Full changelog
• Help Center (Beta)
• Email conversation continuity for API channels
• Ability for Dashboard App Frames to query the information
• Improved blocking & throttling of abusive requests
• Automations supporting case insensitive filters
• Numerous API enhancements and bug fixes

[girish]

[1.9.1]

• Update Chatwoot to 2.9.1
• Full changelog
• Minor help center related fixes

[girish]

[1.10.0]

• Update Chatwoot to 2.10.0
• Full changelog
• Support for draft replies
• Ability to customise keymapping for the send reply button
• Ability to create canned responses from the dashboard
• Improvements to the Help Center module
• Performance improvements

[nebulon]

[1.11.0]

• Update Chatwoot to 2.11.0
• Full changelog
• Macros
• Ability to search in help centre public portals
• Support for location messages in the WhatsApp channel
• Support for custom attributes in automation
• Ability to paste files/images from the Clipboard
• Realtime update for conversation attributes on agent dashboard
• Redis connection performance improvements
• Numerous other enhancements and bug fixes

[girish]

[1.12.0]

• Add support for custom domains in helpdesk feature

[nebulon]

[1.13.0]

• Update Chatwoot to 2.12.0
• Full changelog
• Message Delivery and read status for Whatsapp Channel
• Ability to view unattended conversations
• Ability to create and configure agent bots from UI
• Ability to mark a conversation as unread
• Ability to lock conversations to a single thread for supported channels
• Ability to use postfix as the mailer in self-hosted installations
• Ability to search in emoji selector
• Allow wildcard URLs in campaigns
• Allow users to disable marking offline automatically
• Numerous bug fixes and enhancements
• New languages: Latvian

[girish]

[1.13.1]

• Update Chatwoot to 2.12.1
• Full changelog
• Fix the issue with WhatsApp voice recorder recording in WebM format.
• Fix the issue with WhatsApp's unread message count
• Add an option to select the audio alert tone
• Add an option to set the alert for every 30s unless the conversation is read

[nebulon]

[1.14.0]

• Update Chatwoot to 2.13.0
• Full changelog
• Ability to do video calls on Chatwoot through the Dyte Integration
• Native support for Microsoft as a provider in Email Inboxes
• Ability to use template variables while messaging
• Ability to send longer audio messages on Whatsapp Channel
• Support for incoming location messages in Telegram Channel
• Numerous bug fixes and enhancements

[nebulon]

[1.14.1]

• Update Chatwoot to 2.13.1
• Full changelog

[nebulon]

[1.15.0]

• Update Chatwoot to 2.14.0
• Full changelog
• Conversation Participants
• Support for authentication via Google Oauth
• Google Translate Integration
• Image support in help centre articles
• UI for selecting Template variables
• Support contact attachments in Whatsapp Channel
• Support sending multiple attachments in Whatsapp Channel
• Ability to impersonate a user from Super Admin
• Ability to update Whatsapp Channel API key from UI
• Instance health status in Super Admin
• New Languages : Icelandic(is)
• Numerous bug fixes and enhancements

[nebulon]

[1.15.1]

• Update to base image version 4

[nebulon]

[1.16.0]

• Update Chatwoot to 2.15.0
• Full changelog
• Conversation Heatmap reports
• New Search experience
• RTL language support in Chatwoot Dashboard
• Audit Log APIs (EE edition)
• Support Rich messages in pre-chat form
• Support for WhatsApp messages from older Brazilian phone numbers
• Push notification support for safari
• Integration with Logrocket
• Numerous bug fixes and enhancements