Chatwoot - Package Updates

[nebulon]

[1.7.0]

• Update Chatwoot to 2.7.0
• Full changelog
• Support for Whatsapp Cloud API
• Ability to create dashboard apps from UI
• New Chatwoot CLI tool
• Support for Twilio Messaging Services
• Support HMAC enforcement in API channel
• Enhanced contact identification and merge logic
• APIs for custom sort
• API for updating contact avatar
• Numerous bug fixes and enhancements

[nebulon]

[1.8.0]

• Update Chatwoot to 2.8.0
• Full changelog
• Email layout with improved email rendering
• Context Menu for conversations
• Chat Widget Builder
• CRUD APIs for macros
• Agent Capacity Config (enterprise)
• Ability to disable Gravatars
• Support for Elastic APM
• New Langauge: Thai
• Numerous API enhancements and bug fixes

[nebulon]

[1.8.1]

• Update Chatwoot to 2.8.1
• Full changelog

[nebulon]

[1.9.0]

• Update Chatwoot to 2.9.0
• Full changelog
• Help Center (Beta)
• Email conversation continuity for API channels
• Ability for Dashboard App Frames to query the information
• Improved blocking & throttling of abusive requests
• Automations supporting case insensitive filters
• Numerous API enhancements and bug fixes

[girish]

[1.9.1]

• Update Chatwoot to 2.9.1
• Full changelog
• Minor help center related fixes

[girish]

[1.10.0]

• Update Chatwoot to 2.10.0
• Full changelog
• Support for draft replies
• Ability to customise keymapping for the send reply button
• Ability to create canned responses from the dashboard
• Improvements to the Help Center module
• Performance improvements

[nebulon]

[1.11.0]

• Update Chatwoot to 2.11.0
• Full changelog
• Macros
• Ability to search in help centre public portals
• Support for location messages in the WhatsApp channel
• Support for custom attributes in automation
• Ability to paste files/images from the Clipboard
• Realtime update for conversation attributes on agent dashboard
• Redis connection performance improvements
• Numerous other enhancements and bug fixes

[girish]

[1.12.0]

• Add support for custom domains in helpdesk feature

[nebulon]

[1.13.0]

• Update Chatwoot to 2.12.0
• Full changelog
• Message Delivery and read status for Whatsapp Channel
• Ability to view unattended conversations
• Ability to create and configure agent bots from UI
• Ability to mark a conversation as unread
• Ability to lock conversations to a single thread for supported channels
• Ability to use postfix as the mailer in self-hosted installations
• Ability to search in emoji selector
• Allow wildcard URLs in campaigns
• Allow users to disable marking offline automatically
• Numerous bug fixes and enhancements
• New languages: Latvian

[girish]

[1.13.1]

• Update Chatwoot to 2.12.1
• Full changelog
• Fix the issue with WhatsApp voice recorder recording in WebM format.
• Fix the issue with WhatsApp's unread message count
• Add an option to select the audio alert tone
• Add an option to set the alert for every 30s unless the conversation is read

[nebulon]

[1.14.0]

• Update Chatwoot to 2.13.0
• Full changelog
• Ability to do video calls on Chatwoot through the Dyte Integration
• Native support for Microsoft as a provider in Email Inboxes
• Ability to use template variables while messaging
• Ability to send longer audio messages on Whatsapp Channel
• Support for incoming location messages in Telegram Channel
• Numerous bug fixes and enhancements

[nebulon]

[1.14.1]

• Update Chatwoot to 2.13.1
• Full changelog

[nebulon]

[1.15.0]

• Update Chatwoot to 2.14.0
• Full changelog
• Conversation Participants
• Support for authentication via Google Oauth
• Google Translate Integration
• Image support in help centre articles
• UI for selecting Template variables
• Support contact attachments in Whatsapp Channel
• Support sending multiple attachments in Whatsapp Channel
• Ability to impersonate a user from Super Admin
• Ability to update Whatsapp Channel API key from UI
• Instance health status in Super Admin
• New Languages : Icelandic(is)
• Numerous bug fixes and enhancements

[nebulon]

[1.15.1]

• Update to base image version 4

[nebulon]

[1.16.0]

• Update Chatwoot to 2.15.0
• Full changelog
• Conversation Heatmap reports
• New Search experience
• RTL language support in Chatwoot Dashboard
• Audit Log APIs (EE edition)
• Support Rich messages in pre-chat form
• Support for WhatsApp messages from older Brazilian phone numbers
• Push notification support for safari
• Integration with Logrocket
• Numerous bug fixes and enhancements

[girish]

[1.16.1]

• Migrate /app/data/env to /app/data/env.sh

[girish]

[1.16.2]

• Make it easier to run bundle rails console

[girish]

[1.17.0]

• Update Chatwoot to 2.16.0
• Full changelog
• Context Menu for messages ( while right-clicking )
• Ability for admins to edit agent availability status
• Ability to link to a specific message
• Support for message-updated events in the telegram channel
• Ability to download heatmap reports
• support routing in the email channel using ex-original-to in the email header
• Additional automation filters ( email and phone number based )

[girish]

[1.17.1]

• Update Chatwoot to 2.16.1
• Full changelog
• Fixes the issue with the UI when name of the customer is not present.

[nebulon]

[1.17.2]

• Update Chatwoot to 2.17.0
• Update Ruby to 3.2.2
• Full changelog
• OpenAI integration : ( Reply suggestions, summarization, and ability to improve drafts )
• Priority field for conversations
• Ability to sort conversations
• Instagram story replies show the original story
• SLA APIs ( Enterprise Edition )
• Improved email fetching for IMAP inboxes
• Support template variables in channel greeting messages
• Ability to create uncategorized help center articles
• Automatic reconnects in the background
• Numerous bug fixes and performance enhancements
• New Languages: Hebrew