Chatwoot - Package Updates
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[1.17.2]
- Update Chatwoot to 2.17.0
 - Update Ruby to 3.2.2
 - Full changelog
 - OpenAI integration : ( Reply suggestions, summarization, and ability to improve drafts )
 - Priority field for conversations
 - Ability to sort conversations
 - Instagram story replies show the original story
 - SLA APIs ( Enterprise Edition )
 - Improved email fetching for IMAP inboxes
 - Support template variables in channel greeting messages
 - Ability to create uncategorized help center articles
 - Automatic reconnects in the background
 - Numerous bug fixes and performance enhancements
 - New Languages: Hebrew
 
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G girish forked this topic on 
 - 
G girish forked this topic on 
 - 
[1.18.0]
- Update Chatwoot to 2.17.1
 - Update Ruby to 3.2.2
 - Requires Redis 7 and Cloudron 7.5.0
 - Full changelog
 - OpenAI integration : ( Reply suggestions, summarization, and ability to improve drafts )
 - Priority field for conversations
 - Ability to sort conversations
 - Instagram story replies show the original story
 - SLA APIs ( Enterprise Edition )
 - Improved email fetching for IMAP inboxes
 - Support template variables in channel greeting messages
 - Ability to create uncategorized help center articles
 - Automatic reconnects in the background
 - Numerous bug fixes and performance enhancements
 - New Languages: Hebrew
 - Fixes issues with avatars in docker images
 - Fixes issues with pt-br translations
 
 - 
[1.18.1]
- Update Chatwoot to 2.18.0
 - Full changelog
 - New attachment view for conversations
 - Ability to export contacts
 - Support for interactive messages in WhatsApp ( button and list )
 - Ability to update bot/user avatars from Super Admin Dashboard
 - Audit logs for sign_in, sign_out, team events (EE)
 - Support for configuring subdomains in widget SDK
 - Enhanced filters for CSAT responses
 - Support for super script tag in help center articles
 - Numerous bug fixes and enhancements
 
 - 
Due to the integration warning and yet to come documenation around that, we will wait for a first patch version at least to update the package to v3
Our tests as such worked fine though.
 - 
[1.20.0]
- Update Chatwoot to 3.1.0
 - Full changelog
 - Enhanced Knowledge Portal Integration with Chatwidget
 - Advanced Email Message Signatures Supporting Image Attachments
 - Optimized Contact Import Functionality
 - Upgraded Slack Integration to Support Attachments
 - Comprehensive Bug Resolutions and Performance Enhancements
 
 - 
[1.21.0]
- Update Chatwoot to 3.2.0
 - Full changelog
 - Ability to reply to a specific message in the agent dashboard
 - Ability to send attachments while creating outbound conversations
 - Delivery status updates for Twilio and live chat channels
 - Support for link unfurling in Slack integration
 - Dark theme support for knowledge base portals
 - Ability to search contacts by company name
 
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[1.22.0]
- Update Chatwoot to 3.3.0
 - Full changelog
 - Delivery reports for messages across all channels
 - Reply to option for supported channels
 - Helpcenter enhancements and redesign
 - Ability to insert helpcenter articles as messages
 - Ability to disable label suggestions with openAi integration
 - Numerous performance improvements and bug fixes
 
 - 
This update broke the chat detail views for me it seems... they are empty and the console is full of errors

 - 
G girish forked this topic on 
 - 
[1.23.0]
- Update Chatwoot to 3.4.0
 - Full changelog
 - Ability to manage premium self-hosted plans from super admin pannel
 - Ability to manage white label settings from super admin pannel ( enterprise )
 - Support for stickers and outgoing attachments in line channel
 - Support for more sort options in conversation dashboard
 - Support for custom attributes in message variables
 - Delivery reports for Facebook channel
 - Support for Authentication in case of Twilio media messages
 - Multiple performance improvements and bug fixes
 
 - 
[1.24.0]
- Update Chatwoot to 3.5.0
 - Full changelog
 - Improved configuration screen for Whitelabel settings
 - UI for unsupported message types in Instagram/Facebook Channel
 - Custom attributes in the suggestion for variables
 - Bugfixes and improvements
 
 - 
[1.24.2]
- Update Chatwoot to 3.5.2
 - Full changelog
 - Fixes issue with super admin token when making API calls - #8719
 - Fixes issues with Email Channel bandwidth exceeded issues - #6082
 - Switch to HTML parse mode in telegram channel to address the message sending issues
 - Numerous other fixes and improvements
 
 - 
[1.25.0]
- Update Chatwoot to 3.6.0
 - Full changelog
 - Support for regex-validated fields in pre-chat form
 - Improved email loading for email channel when using IMAP
 - Markdown support for the telegram channel
 - Ability to update multiple files in Facebook & Instagram channels
 - Custom branding support for the help centre
 - Numerous performance improvements and bug fixes
 
 - 
[1.26.0]
- Update Chatwoot to 3.7.0
 - Full changelog
 - SLA for conversations (enterprise) - (alpha)
 - Inbox view for notifications - (alpha)
 - Reports for conversations handled by bots
 - Ability to block contacts
 - Conversation image improvements for agents ( zoom, preview inline images, etc )
 - Export contact improvements
 - Numerous bug fixes and enhancements
 
 - 
[1.27.0]
- Update Chatwoot to 3.8.0
 - Full changelog
 - SLAs for conversations ( enterprise )
 - Embedding based search for Helpcenter ( enterprise - alpha )
 - Lock to Single Thread config for meta inbox
 - Improved email fetching for IMAP inboxes
 - API to configure Chat widget into a help center
 - Numerous bug fixes and enhancements