Chatwoot - Package Updates
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[1.18.0]
- Update Chatwoot to 2.17.1
- Update Ruby to 3.2.2
- Requires Redis 7 and Cloudron 7.5.0
- Full changelog
- OpenAI integration : ( Reply suggestions, summarization, and ability to improve drafts )
- Priority field for conversations
- Ability to sort conversations
- Instagram story replies show the original story
- SLA APIs ( Enterprise Edition )
- Improved email fetching for IMAP inboxes
- Support template variables in channel greeting messages
- Ability to create uncategorized help center articles
- Automatic reconnects in the background
- Numerous bug fixes and performance enhancements
- New Languages: Hebrew
- Fixes issues with avatars in docker images
- Fixes issues with pt-br translations
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[1.18.1]
- Update Chatwoot to 2.18.0
- Full changelog
- New attachment view for conversations
- Ability to export contacts
- Support for interactive messages in WhatsApp ( button and list )
- Ability to update bot/user avatars from Super Admin Dashboard
- Audit logs for sign_in, sign_out, team events (EE)
- Support for configuring subdomains in widget SDK
- Enhanced filters for CSAT responses
- Support for super script tag in help center articles
- Numerous bug fixes and enhancements
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Due to the integration warning and yet to come documenation around that, we will wait for a first patch version at least to update the package to v3
Our tests as such worked fine though.
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[1.20.0]
- Update Chatwoot to 3.1.0
- Full changelog
- Enhanced Knowledge Portal Integration with Chatwidget
- Advanced Email Message Signatures Supporting Image Attachments
- Optimized Contact Import Functionality
- Upgraded Slack Integration to Support Attachments
- Comprehensive Bug Resolutions and Performance Enhancements
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[1.21.0]
- Update Chatwoot to 3.2.0
- Full changelog
- Ability to reply to a specific message in the agent dashboard
- Ability to send attachments while creating outbound conversations
- Delivery status updates for Twilio and live chat channels
- Support for link unfurling in Slack integration
- Dark theme support for knowledge base portals
- Ability to search contacts by company name
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[1.22.0]
- Update Chatwoot to 3.3.0
- Full changelog
- Delivery reports for messages across all channels
- Reply to option for supported channels
- Helpcenter enhancements and redesign
- Ability to insert helpcenter articles as messages
- Ability to disable label suggestions with openAi integration
- Numerous performance improvements and bug fixes
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This update broke the chat detail views for me it seems... they are empty and the console is full of errors
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G girish forked this topic on
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[1.23.0]
- Update Chatwoot to 3.4.0
- Full changelog
- Ability to manage premium self-hosted plans from super admin pannel
- Ability to manage white label settings from super admin pannel ( enterprise )
- Support for stickers and outgoing attachments in line channel
- Support for more sort options in conversation dashboard
- Support for custom attributes in message variables
- Delivery reports for Facebook channel
- Support for Authentication in case of Twilio media messages
- Multiple performance improvements and bug fixes
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[1.24.0]
- Update Chatwoot to 3.5.0
- Full changelog
- Improved configuration screen for Whitelabel settings
- UI for unsupported message types in Instagram/Facebook Channel
- Custom attributes in the suggestion for variables
- Bugfixes and improvements
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[1.24.2]
- Update Chatwoot to 3.5.2
- Full changelog
- Fixes issue with super admin token when making API calls - #8719
- Fixes issues with Email Channel bandwidth exceeded issues - #6082
- Switch to HTML parse mode in telegram channel to address the message sending issues
- Numerous other fixes and improvements
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[1.25.0]
- Update Chatwoot to 3.6.0
- Full changelog
- Support for regex-validated fields in pre-chat form
- Improved email loading for email channel when using IMAP
- Markdown support for the telegram channel
- Ability to update multiple files in Facebook & Instagram channels
- Custom branding support for the help centre
- Numerous performance improvements and bug fixes
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[1.26.0]
- Update Chatwoot to 3.7.0
- Full changelog
- SLA for conversations (enterprise) - (alpha)
- Inbox view for notifications - (alpha)
- Reports for conversations handled by bots
- Ability to block contacts
- Conversation image improvements for agents ( zoom, preview inline images, etc )
- Export contact improvements
- Numerous bug fixes and enhancements
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[1.27.0]
- Update Chatwoot to 3.8.0
- Full changelog
- SLAs for conversations ( enterprise )
- Embedding based search for Helpcenter ( enterprise - alpha )
- Lock to Single Thread config for meta inbox
- Improved email fetching for IMAP inboxes
- API to configure Chat widget into a help center
- Numerous bug fixes and enhancements
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[1.28.0]
- Update Chatwoot to 3.9.0
- Full changelog
- Performance improvements for reports (7x better load times on larger accounts)
- Improved performance for conversation filters
- Ability to export contacts with filters applied
- Ability to snooze conversations in bulk actions
- Support file uploads in the telegram channel
- Support for loom videos in help centre articles
- Numerous bug fixes and enhancements
