Chatwoot - Package Updates

[nebulon]

Due to the integration warning and yet to come documenation around that, we will wait for a first patch version at least to update the package to v3

Our tests as such worked fine though.

https://github.com/chatwoot/chatwoot/releases/tag/v3.0.0

[girish]

[1.20.0]

• Update Chatwoot to 3.1.0
• Full changelog
• Enhanced Knowledge Portal Integration with Chatwidget
• Advanced Email Message Signatures Supporting Image Attachments
• Optimized Contact Import Functionality
• Upgraded Slack Integration to Support Attachments
• Comprehensive Bug Resolutions and Performance Enhancements

[girish]

[1.20.1]

• Update Chatwoot to 3.1.1
• Full changelog
• Fixes issues with filters involving labels
• Fixes filtering of articles in Chatwidget
• Fixes duplicate signature issue

[girish]

[1.21.0]

• Update Chatwoot to 3.2.0
• Full changelog
• Ability to reply to a specific message in the agent dashboard
• Ability to send attachments while creating outbound conversations
• Delivery status updates for Twilio and live chat channels
• Support for link unfurling in Slack integration
• Dark theme support for knowledge base portals
• Ability to search contacts by company name

[nebulon]

[1.22.0]

• Update Chatwoot to 3.3.0
• Full changelog
• Delivery reports for messages across all channels
• Reply to option for supported channels
• Helpcenter enhancements and redesign
• Ability to insert helpcenter articles as messages
• Ability to disable label suggestions with openAi integration
• Numerous performance improvements and bug fixes

[Kinzi]

This update broke the chat detail views for me it seems... they are empty and the console is full of errors

[girish]

@Kinzi yes, 3.3.1 has a hotfix . Update is coming shortly.

[girish]

[1.22.1]

• Update Chatwoot to 3.3.1
• Full changelog
• Fixes the issue with the message pane disappearing when OpenAI integration isn't enabled

[nebulon]

[1.23.0]

• Update Chatwoot to 3.4.0
• Full changelog
• Ability to manage premium self-hosted plans from super admin pannel
• Ability to manage white label settings from super admin pannel ( enterprise )
• Support for stickers and outgoing attachments in line channel
• Support for more sort options in conversation dashboard
• Support for custom attributes in message variables
• Delivery reports for Facebook channel
• Support for Authentication in case of Twilio media messages
• Multiple performance improvements and bug fixes

[girish]

[1.24.0]

• Update Chatwoot to 3.5.0
• Full changelog
• Improved configuration screen for Whitelabel settings
• UI for unsupported message types in Instagram/Facebook Channel
• Custom attributes in the suggestion for variables
• Bugfixes and improvements

[girish]

[1.24.1]

• Update Chatwoot to 3.5.1
• Full changelog
• Fixes the issue with the telegram channel, where messages containing special characters were not getting delivered.

[girish]

[1.24.2]

• Update Chatwoot to 3.5.2
• Full changelog
• Fixes issue with super admin token when making API calls - #8719
• Fixes issues with Email Channel bandwidth exceeded issues - #6082
• Switch to HTML parse mode in telegram channel to address the message sending issues
• Numerous other fixes and improvements

[nebulon]

[1.25.0]

• Update Chatwoot to 3.6.0
• Full changelog
• Support for regex-validated fields in pre-chat form
• Improved email loading for email channel when using IMAP
• Markdown support for the telegram channel
• Ability to update multiple files in Facebook & Instagram channels
• Custom branding support for the help centre
• Numerous performance improvements and bug fixes

[girish]

[1.26.0]

• Update Chatwoot to 3.7.0
• Full changelog
• SLA for conversations (enterprise) - (alpha)
• Inbox view for notifications - (alpha)
• Reports for conversations handled by bots
• Ability to block contacts
• Conversation image improvements for agents ( zoom, preview inline images, etc )
• Export contact improvements
• Numerous bug fixes and enhancements

[girish]

[1.27.0]

• Update Chatwoot to 3.8.0
• Full changelog
• SLAs for conversations ( enterprise )
• Embedding based search for Helpcenter ( enterprise - alpha )
• Lock to Single Thread config for meta inbox
• Improved email fetching for IMAP inboxes
• API to configure Chat widget into a help center
• Numerous bug fixes and enhancements

[nebulon]

[1.28.0]

• Update Chatwoot to 3.9.0
• Full changelog
• Performance improvements for reports (7x better load times on larger accounts)
• Improved performance for conversation filters
• Ability to export contacts with filters applied
• Ability to snooze conversations in bulk actions
• Support file uploads in the telegram channel
• Support for loom videos in help centre articles
• Numerous bug fixes and enhancements

[nebulon]

[1.29.0]

• Update Chatwoot to 3.10.0
• Full changelog

[nebulon]

[1.29.1]

• Update Chatwoot to 3.10.1
• Full changelog

[girish]

[1.29.2]

• Update Chatwoot to 3.10.2
• Full changelog
• Improved video rendering in the widget
• Additional fixes for notification payload

[Package Updates]

[1.30.0]

• Update Chatwoot to 3.11.0
• Full changelog
• Ability to unassign teams using automation
• Add video message viewing in Chatwidget
• Improved reconnect logic for automated reconnections
• API frameworks for upcoming roles & permissions feature
• Upgraded ruby to 3.3.3 for performance improvements
• Numerous bug fixes and enhancements