Chatwoot - Package Updates
-
[1.7.0]
- Update Chatwoot to 2.7.0
- Full changelog
- Support for Whatsapp Cloud API
- Ability to create dashboard apps from UI
- New Chatwoot CLI tool
- Support for Twilio Messaging Services
- Support HMAC enforcement in API channel
- Enhanced contact identification and merge logic
- APIs for custom sort
- API for updating contact avatar
- Numerous bug fixes and enhancements
-
[1.8.0]
- Update Chatwoot to 2.8.0
- Full changelog
- Email layout with improved email rendering
- Context Menu for conversations
- Chat Widget Builder
- CRUD APIs for macros
- Agent Capacity Config (enterprise)
- Ability to disable Gravatars
- Support for Elastic APM
- New Langauge: Thai
- Numerous API enhancements and bug fixes
-
[1.9.0]
- Update Chatwoot to 2.9.0
- Full changelog
- Help Center (Beta)
- Email conversation continuity for API channels
- Ability for Dashboard App Frames to query the information
- Improved blocking & throttling of abusive requests
- Automations supporting case insensitive filters
- Numerous API enhancements and bug fixes
-
[1.10.0]
- Update Chatwoot to 2.10.0
- Full changelog
- Support for draft replies
- Ability to customise keymapping for the send reply button
- Ability to create canned responses from the dashboard
- Improvements to the Help Center module
- Performance improvements
-
[1.11.0]
- Update Chatwoot to 2.11.0
- Full changelog
- Macros
- Ability to search in help centre public portals
- Support for location messages in the WhatsApp channel
- Support for custom attributes in automation
- Ability to paste files/images from the Clipboard
- Realtime update for conversation attributes on agent dashboard
- Redis connection performance improvements
- Numerous other enhancements and bug fixes
-
[1.13.0]
- Update Chatwoot to 2.12.0
- Full changelog
- Message Delivery and read status for Whatsapp Channel
- Ability to view unattended conversations
- Ability to create and configure agent bots from UI
- Ability to mark a conversation as unread
- Ability to lock conversations to a single thread for supported channels
- Ability to use postfix as the mailer in self-hosted installations
- Ability to search in emoji selector
- Allow wildcard URLs in campaigns
- Allow users to disable marking offline automatically
- Numerous bug fixes and enhancements
- New languages: Latvian
-
[1.13.1]
- Update Chatwoot to 2.12.1
- Full changelog
- Fix the issue with WhatsApp voice recorder recording in WebM format.
- Fix the issue with WhatsApp's unread message count
- Add an option to select the audio alert tone
- Add an option to set the alert for every 30s unless the conversation is read
-
[1.14.0]
- Update Chatwoot to 2.13.0
- Full changelog
- Ability to do video calls on Chatwoot through the Dyte Integration
- Native support for Microsoft as a provider in Email Inboxes
- Ability to use template variables while messaging
- Ability to send longer audio messages on Whatsapp Channel
- Support for incoming location messages in Telegram Channel
- Numerous bug fixes and enhancements
-
[1.15.0]
- Update Chatwoot to 2.14.0
- Full changelog
- Conversation Participants
- Support for authentication via Google Oauth
- Google Translate Integration
- Image support in help centre articles
- UI for selecting Template variables
- Support contact attachments in Whatsapp Channel
- Support sending multiple attachments in Whatsapp Channel
- Ability to impersonate a user from Super Admin
- Ability to update Whatsapp Channel API key from UI
- Instance health status in Super Admin
- New Languages : Icelandic(is)
- Numerous bug fixes and enhancements
-
[1.16.0]
- Update Chatwoot to 2.15.0
- Full changelog
- Conversation Heatmap reports
- New Search experience
- RTL language support in Chatwoot Dashboard
- Audit Log APIs (EE edition)
- Support Rich messages in pre-chat form
- Support for WhatsApp messages from older Brazilian phone numbers
- Push notification support for safari
- Integration with Logrocket
- Numerous bug fixes and enhancements
-
[1.17.0]
- Update Chatwoot to 2.16.0
- Full changelog
- Context Menu for messages ( while right-clicking )
- Ability for admins to edit agent availability status
- Ability to link to a specific message
- Support for message-updated events in the telegram channel
- Ability to download heatmap reports
- support routing in the email channel using ex-original-to in the email header
- Additional automation filters ( email and phone number based )
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